Accommodation options were really good...both the properties were excellent
The Island host (Aina) at Sun Siyam Ohluveli was not approachable and was not responsive
A
Abhijit
• Kolkata, India
2 months ago
• Trip to Bali
Hotels were excellent though not on beach or near matket
The land agent U & I is not good:-
1. Communication problem
2. Driver Wayan at Bali airport was not available for 15-20 mins though communicated once flight landed, he was not willing to go to Ulluwatu temple for Kecak fire dance siting traffic jams, long distance etc. Once we reached there at 6:50 pm for the show at 7:15 pm we found he had not purchased the tickets. On strong verbal communicat (Read More)ion he managed entry for us somehow just before the show. Next day in Lempuyang & Tirta Ganga tour he took 5 hrs to reach hotel via Jalan Legian, we found the restaurant closed, we managed somehow in other restaurant nearby. The same route of Jalan Legian Wayan covered in 1 hr 15 mins was covered by another driver in 10 mins thru short cut during return from Nusa Penida on 3rd day.
3. In Nusa Penida the driver Echoe was interrested to take commission from Mall & hence he skipped Crystal Bay though we have not been late anywhere.
4. On 4th day the driver Gilang instead of reporting at The Bene Hotel Kuta at 9 am was at Hotel Heaven Pennestanan Vila at Ubud. On contacting U & I another driver reached hotel at 11 am, losing vital 2 hrs in that day, causing missing ”Kintamani & Mount Batur Tour”. Still no refund.
5. On last day Bali agent U & I arranged snorkeling & Banana boat ride thru CIWA Watersports, which lacks basic infrastructure like shower, proper change room etc.
MS
Manish Singh
• Kolkata, India
2 months ago
• Trip to Bali
Hotels are good
Itinerary was good
Every evening got information about next day plan in brief
Indian food options at both hotels (kuta & ubud) are very less
SC
Sneha Chakrabarty
• Bengaluru
6 months ago
I had a wonderful experience with LivingStone Stays!
Their customer service was excellent - friendly and professional, and provided great recommendations based on my travel preferences. The booking process was easy and transparent, with clear communication every step of the way. The accommodation was stunning, offering breathtaking views and top-notch amenities. They arranged every detail of my (Read More)trip, from seamless transfers to unforgettable excursions.
I will definitely choose LivingStone Stays for future travels and highly recommend their services to anyone looking for a great travel experience.
Everything was simply perfect!
AR
ANSHUL ROHDA
• Bengaluru, India
6 months ago
The team helped me from selecting the best suitable package for me till support assistance.
Everything was good.
Google Ratings & Reviews
Google Rating
4.5
Based on 55 Reviews
Customer Reviews
RV
Rema Vijayan
7 months ago on
Excellent experience. Great ambience. Staff is great. Worthwhile
AA
Advocate Amandeep singh Rai
a year ago on
Tree Hut stay must visit
SP
Smriti Puri
a year ago on
enchanting
SB
Shobha Bhaskaran
a year ago on
Very nicely organised. Kudos to team, we planned Rann Utsav with LivingStone Stays. All facilities were top notch
SG
Shivam Gupta
a year ago on
Very Satisfied with the service provided by Livingstone Stays. We opted for an international trip package. Itinerary was very smooth and well planned. Team was very active on call / WhatsApp and recei (Read More)ved prompt response. Highly recommended :-)
Accommodation options were really good...both the properties were excellent
The Island host (Aina) at Sun Siyam Ohluveli was not approachable and was not responsive
A
Abhijit
• Kolkata, India
2 months ago
• Trip to Bali
Hotels were excellent though not on beach or near matket
The land agent U & I is not good:-
1. Communication problem
2. Driver Wayan at Bali airport was not available for 15-20 mins though communicated once flight landed, he was not willing to go to Ulluwatu temple for Kecak fire dance siting traffic jams, long distance etc. Once we reached there at 6:50 pm for the show at 7:15 pm we found he had not purchased the tickets. On strong verbal communicat (Read More)ion he managed entry for us somehow just before the show. Next day in Lempuyang & Tirta Ganga tour he took 5 hrs to reach hotel via Jalan Legian, we found the restaurant closed, we managed somehow in other restaurant nearby. The same route of Jalan Legian Wayan covered in 1 hr 15 mins was covered by another driver in 10 mins thru short cut during return from Nusa Penida on 3rd day.
3. In Nusa Penida the driver Echoe was interrested to take commission from Mall & hence he skipped Crystal Bay though we have not been late anywhere.
4. On 4th day the driver Gilang instead of reporting at The Bene Hotel Kuta at 9 am was at Hotel Heaven Pennestanan Vila at Ubud. On contacting U & I another driver reached hotel at 11 am, losing vital 2 hrs in that day, causing missing ”Kintamani & Mount Batur Tour”. Still no refund.
5. On last day Bali agent U & I arranged snorkeling & Banana boat ride thru CIWA Watersports, which lacks basic infrastructure like shower, proper change room etc.
MS
Manish Singh
• Kolkata, India
2 months ago
• Trip to Bali
Hotels are good
Itinerary was good
Every evening got information about next day plan in brief
Indian food options at both hotels (kuta & ubud) are very less
SC
Sneha Chakrabarty
• Bengaluru
6 months ago
I had a wonderful experience with LivingStone Stays!
Their customer service was excellent - friendly and professional, and provided great recommendations based on my travel preferences. The booking process was easy and transparent, with clear communication every step of the way. The accommodation was stunning, offering breathtaking views and top-notch amenities. They arranged every detail of my (Read More)trip, from seamless transfers to unforgettable excursions.
I will definitely choose LivingStone Stays for future travels and highly recommend their services to anyone looking for a great travel experience.
Everything was simply perfect!
AR
ANSHUL ROHDA
• Bengaluru, India
6 months ago
The team helped me from selecting the best suitable package for me till support assistance.