Hill Dekho
Verified
Travel agency in Varanasi
Joined Holidify in August, 2025
3610 users connected by Holidify
3 Documents Verified
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About Hill Dekho
Hill Dekho is a dynamic tourism company offering curated travel packages across India and Southeast Asia, with a distinctive specialization in the enchanting Northeast India region. Our itineraries blend authentic cultural immersion, hidden gems, and seamless travel logistics, delivering unforgettable experiences for explorers, families, and adventure seekers alike. With a commitment to personalized service, competitive pricing, and deep local expertise, we transform every journey into a story worth
Reviews
Y
Yathishreddy • Chennai, India
a week ago on
Trip to Shillong, Dawki, Cherrapunjee, Meghalaya, India
PS
Praveen Surana • Bengaluru, India
a week ago on
Trip to Tawang
KR
Khushal Ragi • Hyderabad, India
3 weeks ago on
Trip to Shillong, Cherrapunjee
MW
Mukund Waranashiwar • Nagpur, India
3 weeks ago on
Trip to Tawang, Guwahati, Dirang, Kaziranga National Park, Bomdila, Arunachal Pradesh, Assam, India
AB
Aftab Bandookwala • Ahmedabad, India
3 weeks ago on
Trip to Shillong, Cherrapunjee, Dawki, Meghalaya, India
S
Sabapathy • Bengaluru, India
a month ago on
Trip to Shillong, Cherrapunjee, Dawki, Meghalaya, India
S
Sasi • Singapore, Singapore
a month ago on
Trip to Manali
PG
Param Gandhi • Nagpur, India
a month ago on
Trip to Cherrapunjee, Shillong, Kaziranga National Park, Guwahati, Meghalaya, India, Assam
Google Ratings & Reviews
Google Rating
4.6
Based on 187 Reviews
Customer Reviews
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Ganesh n
a week ago on
SS
Shraddha Singh
2 weeks ago on
MS
Manu Singh
2 weeks ago on
VS
Varsha Singh
2 weeks ago on
AK
Avni Kapadia
a month ago on
MG
MADHAVI GAWANDE
a month ago on
SP
saba pathy
a month ago on
Ratings & Reviews
Holidify Rating
4.2
83 Ratings & 81 Reviews
Customer Reviews
Y
Yathishreddy • Chennai, India
a week ago on
Trip to Shillong, Dawki, Cherrapunjee, Meghalaya, India
PS
Praveen Surana • Bengaluru, India
a week ago on
Trip to Tawang
KR
Khushal Ragi • Hyderabad, India
3 weeks ago on
Trip to Shillong, Cherrapunjee
MW
Mukund Waranashiwar • Nagpur, India
3 weeks ago on
Trip to Tawang, Guwahati, Dirang, Kaziranga National Park, Bomdila, Arunachal Pradesh, Assam, India
AB
Aftab Bandookwala • Ahmedabad, India
3 weeks ago on
Trip to Shillong, Cherrapunjee, Dawki, Meghalaya, India
S
Sabapathy • Bengaluru, India
a month ago on
Trip to Shillong, Cherrapunjee, Dawki, Meghalaya, India
S
Sasi • Singapore, Singapore
a month ago on
Trip to Manali
PG
Param Gandhi • Nagpur, India
a month ago on
Trip to Cherrapunjee, Shillong, Kaziranga National Park, Guwahati, Meghalaya, India, Assam
MG
MADHAVI GAWANDE • India
a month ago on
Trip to Cherrapunjee, Shillong, Kaziranga National Park, Guwahati, Meghalaya, India, Assam
VS
Varalakshmi Sasidharan • Chennai, India
a month ago on
Trip to Meghalaya
LR
Lakshmi R • Chennai, India
a month ago on
Trip to Shillong, Cherrapunjee, Dawki, Meghalaya, India
KK
Kiran Kumar • Mumbai, India
2 months ago on
Trip to Arunachal Pradesh
K
Kumar • Chennai, India
2 months ago on
Trip to Tawang, Arunachal Pradesh
B
Bhanu • Bengaluru, India
2 months ago on
Trip to Meghalaya
P
Praveen
2 months ago on
Trip to Shillong, Dawki, Cherrapunjee, Meghalaya, India
DM
Divyansh Mishra • Bengaluru, India
2 months ago on
Trip to Bhalukpong, Dirang, Tawang, Bomdila, Arunachal Pradesh, India
SS
Santhosh S • Bengaluru, India
2 months ago on
Trip to Gangtok, Darjeeling, Sikkim, India, West Bengal
MK
Mahadev Kp • Bengaluru, India
2 months ago on
Trip to Meghalaya
JM
Jyoti Manapure • Indore, India
2 months ago on
Trip to Meghalaya
PK
Pavan Koyade • Pune, India
2 months ago on
Trip to Bhalukpong, Dirang, Tawang, Bomdila, Arunachal Pradesh, India
S
Sourav • India
2 months ago on
Trip to Meghalaya, Shillong, Cherrapunjee, Dawki
SY
Sharad Yeole • Nagpur, India
3 months ago on
Trip to Tawang
S
Sneha • India
3 months ago on
Trip to Tawang
SC
Sugyan Choudhury • Hyderabad, India
3 months ago on
Trip to Arunachal Pradesh
A
Akshiya • Chennai, India
3 months ago on
Trip to Meghalaya
P
Panditrao • Pune, India
3 months ago on
Trip to Meghalaya
A
Ankith • Mysuru, India
3 months ago on
Trip to Meghalaya
PK
Punith Kumar • Bengaluru, India
4 months ago on
Trip to Tawang, Guwahati, Dirang, Kaziranga National Park, Bomdila, Arunachal Pradesh, Assam, India
BC
Bala Chandar • Guwahati, India
4 months ago on
Trip to Arunachal Pradesh
PF
Prakash Fadnis • India
4 months ago on
Trip to Meghalaya
VV
Vaibhavi Verma • Rāipur, India
4 months ago on
Trip to Tawang
PK
Prem Kumar • Bengaluru, India
4 months ago on
Trip to Cherrapunjee, Tawang, Guwahati, Shillong, Dirang, Kaziranga National Park, Bomdila, Meghalaya, Arunachal Pradesh
Hill Dekho replied11 Mar, 2026
Your itinerary, hotels, and vehicle arrangemen (Read More)ts were shared and confirmed with you well before the trip in February 2026. However, after the trip started, you repeatedly demanded changes in vehicle and services despite everything being arranged as per the confirmed plan.
Expecting last-minute changes in remote destinations and then blaming the organizer for it is not a fair representation of the situation.
We stand by the services provided and the effort our team made throughout your trip to assist you despite the constant demands.”
KT
Karthika T • India
4 months ago on
Trip to Varanasi, Ayodhya, Uttar Pradesh
BK
Bindu k m • Belgaum
4 months ago on
KP
Krunal Patel • Vadodara, India
4 months ago on
Trip to Meghalaya, Shillong, Cherrapunjee, Dawki
S
Sridhar • Anantapur, India
4 months ago on
Trip to Meghalaya
FA
Faryad Ali • DIneshpur, India
4 months ago on
Trip to Arunachal Pradesh
VS
V S Sharma • Belgaum, India
4 months ago on
Trip to Meghalaya
NR
Nikitha Ravula • Hyderabad, India
4 months ago on
BM
Bhavya M S • Bengaluru, India
4 months ago on
Trip to Meghalaya
A
Aftab • Pune, India
4 months ago on
Trip to Meghalaya, Shillong, Cherrapunjee, Dawki, Guwahati
AS
arhath Shetty • Bengaluru
4 months ago on
S
ShashiKumar • Mumbai, India
5 months ago on
Trip to Meghalaya
S
Saksham • Bengaluru, India
5 months ago on
Trip to Meghalaya
DN
Disha Negi • Dehradun, India
5 months ago on
Trip to Meghalaya
K
Kumaran • Chennai, India
5 months ago on
Trip to Arunachal Pradesh, Tawang, Bhalukpong, Dirang, Bomdila
P
Prathmesh • Navi Mumbai, India
5 months ago on
Trip to Meghalaya, Guwahati, Shillong, Assam, Cherrapunjee
P
Pooja • India
5 months ago on
Trip to Arunachal Pradesh, Tawang, Bhalukpong, Dirang, Bomdila
R
Raghavan • Chennai, India
5 months ago on
Trip to Meghalaya
AM
Ashutosh Mulkar • Ahmedabad, India
5 months ago on
Trip to Meghalaya
NM
Namratha Madhukar • India
6 months ago on
Trip to Meghalaya
VL
Vijaya Late • India
6 months ago on
Trip to Shillong, Cherrapunjee, Dawki, Meghalaya
SM
Shravani Munja • India
6 months ago on
Trip to Meghalaya
SG
Shriya Gandhi • India
6 months ago on
Trip to Meghalaya
TT
Tejas Tiwari • India
6 months ago on
Trip to Meghalaya
SS
Sajan Sharma • India
6 months ago on
Trip to Sikkim
CR
Chethan Raj • India
6 months ago on
Trip to Tawang, Bhalukpong, Bomdila, Arunachal Pradesh
VS
Viral Shah • Ahmedabad, India
6 months ago on
Trip to Gangtok, Lachung, North Sikkim, Sikkim
JS
Jayashree Sahoo • Bengaluru, India
6 months ago on
Trip to Meghalaya
Hill Dekho replied05 Jan, 2026
Hotel Confirmation:
Before the package was finalized, the hotel names and pictures were shared with you, and the booking was done only after your confirmation. The same ho (Read More)tels were provided as agreed. At the first hotel, the issue arose due to an internal miscommunication from the hotel’s side, which was resolved immediately so that your stay was not affected.
Payment Terms:
Our payment terms were clearly discussed and agreed upon in advance. As per the policy, the remaining balance was to be paid on the day of arrival. However, the payment was delayed until the last day of the trip, despite multiple follow-ups.
Construction Concern:
There was no construction activity inside the hotel premises. The construction was taking place in a neighboring building, which was beyond our control. Despite this, on our request, the hotel upgraded your room for the last night at no extra cost to ensure better comfort.
We are glad that you appreciated the driver’s service. He was assigned by us as part of the package, and guest support through our team and associates is always our priority.
JS
Jayshree Singh • Ranchi, India
6 months ago on
Trip to Arunachal Pradesh, Tawang, Bhalukpong, Dirang, Bomdila
JS
Jayshree Singh • Guwahati, India
6 months ago on
Trip to Arunachal Pradesh, Tawang, Bhalukpong, Dirang, Bomdila
DN
Dr Niveditha Badmi • Bengaluru, India
7 months ago on
Trip to Meghalaya, Shillong, Cherrapunjee, Dawki, Guwahati
KG
Kenil Gada • India
7 months ago on
Trip to Shillong
Hill Dekho replied05 Jan, 2026
You finalized the tour package 45 days prior to the travel date. Before confirmation, multiple customizations were requested, including hotel changes and itinerary modificatio (Read More)ns. We coordinated extensively, verified B2B hotel rates directly with hotels, and finalized the package only after detailed discussions and mutual agreement.
Even after confirmation, Mr kenilgada repeatedly requested changes to the itinerary and hotels. All booked properties were premium-category 3-star and 4-star hotels, and despite the cancellation policies, we continued to amend bookings without charging any extra fees, purely to accommodate the guest’s requests.
One day before the trip, an IndiGo flight-related issue arose. The guest alternated between requests to continue the trip or cancel it, seeking our help. Despite this last-minute uncertainty, our team rearranged the itinerary, amended hotel bookings, and processed cancellations from our end without charging the guest, bearing the losses ourselves.
On the arrival day, the cab reached the airport for pickup, but the guest informed us at the last moment that they would arrive the next day, resulting in a full-day cab loss, for which we did not charge the guest anything.
Even during the trip, multiple hotel and itinerary changes were requested again. We continued coordinating with hotels and managing cancellations from our side. Some concerns raised—such as lack of water at waterfalls, water levels in Dawki River, or non-availability of smoking rooms—were beyond our control. Natural conditions and hotel policies cannot be altered by any travel agency.
In the last three days of the trip, the guest clearly stated that they did not want the cab or hotels anymore, requested trip cancellation, and demanded a refund. This was not feasible, as hotels had already been fully paid and cancellation policies were applicable. Additionally, there was a total loss of four cab days (one at the start and three at the end).
We have written proof and screenshots where the guest explicitly requested trip cancellation.
Hill Dekho always strives to support guests to the best of our ability. However, continuous last-minute changes, cancellations, and demands beyond contractual terms and practical limitations cannot be accommodated indefinitely. Despite this, we acted in good faith throughout and absorbed significant losses to assist the guest.
A
Anupama • Hyderabad, India
7 months ago on
Trip to Cherrapunjee
KN
Katkam Neha • Hyderabad, India
7 months ago on
Trip to Meghalaya
SK
Sai Kumar • India
7 months ago on
Trip to Varanasi, Ayodhya, Uttar Pradesh
RK
Ramesh Kamath • New Delhi, India
7 months ago on
Trip to Arunachal Pradesh, Tawang, Bhalukpong, Dirang, Bomdila
DR
Dharani R • Chennai, India
7 months ago on
Trip to Meghalaya, Cherrapunjee, Shillong, Kaziranga National Park, Assam
ST
Swapna Thota • India
7 months ago on
Trip to Meghalaya, Cherrapunjee, Shillong, Dawki
AV
Atulya Vijay • Bengaluru, India
7 months ago on
Trip to Meghalaya
DK
Dharmesh Khajuriwala • Surat, India
7 months ago on
Trip to Allahabad, Ayodhya, Varanasi
DR
D R Srinivasa Murthy • Bengaluru, India
8 months ago on
Trip to Uttar Pradesh, Ayodhya, Varanasi, Allahabad
MC
Manish Chavda • Guwahati, India
8 months ago on
Trip to Meghalaya
V
Vini • Mumbai, India
8 months ago on
Trip to Majuli island, Cherrapunjee, Kaziranga National Park, Shillong, Guwahati, Jorhat, Assam, Meghalaya
JM
Janhavi M Gange • Mumbai, India
8 months ago on
Trip to Sikkim, Darjeeling, Pelling, Gangtok, West Sikkim
SP
Sunita Potluri • Hyderabad, India
8 months ago on
Trip to Meghalaya
CA
Chhaya Aggarwal • Faridabad, India
9 months ago on
Trip to Meghalaya, Shillong, Cherrapunjee, Dawki, Guwahati
V
Vamsi • Hyderabad, India
9 months ago on
Trip to Shillong, Cherrapunjee, Dawki, Meghalaya
AS
Akash Singh • Varanasi
9 months ago on
BS
Bhuvana Shanmugam • Chennai, India
9 months ago on
Trip to Meghalaya, Cherrapunjee, Shillong
SC
SANTHOSH CHITTIMALLA • Hyderabad, India
10 months ago on
Trip to Meghalaya, Cherrapunjee, Shillong, Dawki
Address
97k Nawapura Sarnath Varanasi, Varanasi, 221007, India
Services Offered
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Visa,
