Shimla, Manali, Dharmashala and Dalhousie, very bad trip
Abhishek
(Bengaluru, India)
Trip to Dalhousie, Manali, Shimla, Kasol, Himachal Pradesh
(Written on 25 Jun, 2025)
What's Good: The food at hotels were good but the items are fixed, Aloo paratha for breakfast, and roti sabji for dinner everywhere.
What's Not Good: The accomodation were really chea (Read More)p, I was promised a 3 star hotel however the accommodations provided were either a 2 star or even lower in some cases like Dharmashala and Dalhousie. Also the hotels were very far away from City.
The itenerary the provide feels like there are school much places to visit however all those places mentioned are just one beside the other, they just try to make an impression that they have covered everything.
The driver was very rude and had a very unprofessional behaviour. He showed a lot of attitude from day 1. He did not heed to our voice and most carried on like he pleased never followed the itenerary. He made us pay extra out of nowhere citing reason that he doesn't work after 7pm however the next day we travelled to Manali very late night with no extra charges.
He was all about making extra money from us through commissions and would offer okay done punjabi rap which was very horrible to listen to. Overall I would not recommend booking a trip with this tour operators.
Please look for some tour operators from your local area as they will know people and the good name matters to them.
Dreamland Tour And Travels replied
(03 Jul, 2025)
We’re disappointed to read your review, as it does not accurately reflect the services that were provided to you during the trip.
To clarify, the accommodations arranged were clearly listed a (Read More)nd confirmed with you prior to your journey. All hotels met the agreed category that was Deluxe and were selected to balance comfort, budget, and proximity to the itinerary. In locations like Dharmashala and Dalhousie, hotel options may be limited due to the nature of the region, and hotels are in 10-15minutes of distance so that you can have peaceful trip and good view hotels and we ensured you were placed in clean, reputable properties within the agreed package range.
Regarding the itinerary, it was shared well in advance and designed to maximize sightseeing in a realistic time frame. The places mentioned are major tourist attractions, and their proximity is a geographic fact, not a misleading tactic. We're transparent in our approach and have never presented a quantity-over-quality model.
As for the driver, this is the first complaint we’ve received regarding his conduct. We have verified with our local team that he followed the route and timing as planned. Claims of rudeness, extra charges, and personal conduct are subjective and inconsistent with the feedback we’ve had from other travelers with the same driver. If any concerns had been raised during the trip, we would have taken immediate corrective action — unfortunately, no such communication was made during the tour.
While we understand that not every trip meets every expectation, we stand by the services delivered in your case. We are committed to fairness, and reviews that misrepresent facts can be misleading to others. We encourage all our guests to provide honest and constructive feedback, and we regret that yours feels more accusatory than accurate.
Wishing you the best in your future travels.