Avidfly Vacations Private Limited

Travel agency in Chandigarh

Joined Holidify in October, 2018

167 trips booked through Holidify

Status: Currently Rejected

ACCOUNT SUSPENDED due to customer complaints

3 Documents Verified View

Avidfly Vacations Private Limited

5 Star
19 Ratings
4 Star
9 Ratings
3 Star
2 Ratings
2 Star
3 Ratings
1 Star
5 Ratings

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Chandigarh, India

About Avidfly Vacations Private Limited

Here at AvidFly Vacations, we believe that fulfilling travel experiences begin not only with choosing the right destination but ensuring your travel becomes memorable. The way we see it, life is just one big journey, and we’re here to help people make more enlightening stops along the way. But what does that mean, exactly? It means helping them have more fun dreaming and planning by offering up (Read More) trip and destination ideas that range from time-tested to unexpected via Inspire. Giving them more fulfilling journeys and more cherished memories by delivering innovative products at AvidFly Vacations Customer First Guarantee that provides personal support before, during and after the trip. Who We Are AvidFly Vacations has a hybrid travel business model which not only provides you standard packages, but also provides personalized bookings through our 24/7 multilingual contact centers and emails. In addition, AvidFly Vacations provides a high-quality solution for all your travel needs Comprehensive Travel Solution Be it Flights, Hotels, Car Rentals, Insurance, Activities, Cruises etc., at the best and most affordable price. Our travel experts not only handle the reservation at the booking stages, but are also experienced enough to handle post reservation queries, exchanges, refunds or cancellations. We don’t redirect our passengers to airlines or to other vendors; however believe in providing complete service during the entire reservation cycle under one roof.

Address

Avidfly Vacations Private Limited SCO 129 130 FIRST FLOOR SECTOR 17 C CHANDIGARH, Chandigarh, 160071, India

Destinations covered by Avidfly Vacations Private Limited

Europe, Australia, Iceland, India, Malaysia, Maldives, Mauritius, Seychelles, Singapore, Thailand, Bali, Dubai, Indonesia, United Arab Emirates, Vietnam

Services Offered by Avidfly Vacations Private Limited

Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa

Reviews for Avidfly Vacations Private Limited

On day of Trip team is informing tRip is canceled

Trip to Danang, Hanoi

(Written on 26 Mar, 2024)

Worst experience ever had . Unprofessional people and Unprofessional behaviour , They are just to take funds from people. On 1st Feb trip was planned from Mumbai to Bali . On 1st Feb 11:30am agent Rav (Read More)i called and informed trip is cancelled as Flight is cancelled and when we check flight schedule it was available on time. Harman senior called and informed that he will reimburse entire amount and post that he didnt respond on call and till 15days Post that he committed amount will refunded before Feb month end and again borrowe time till 15march and started avoiding calls . I called him on 17th March he texted that it will take 2more days and Post that least bothered to revert or respond call.
Avidfly Vacations Private Limited replied

(27 Mar, 2024)

Dear sir your flight was on special fare which got cancelled one day before only and we informed you to take your trip after 2days even we offer you hotel in the city where you were for your flights t (Read More)o Vietnam but you denied and after 02hrs we said you that we will give you some other flight on same day you can travel but you denied at that point also and said you did not want to travel now so we said we will give you full refund which you have paid although we paid for your VISAS also which you got. We are really sorry for delay in your refund but we never denied for your refund we got your refund in credit shell of Airlines and Supplier which we can use in our another booking although you need all the refund in your account which we are arranging so that's why it is taking time.

Good

Trip to Seychelles

(Written on 06 Dec, 2023)

There are no comments available for this review.

Dubai vacation

Trip to Dubai, Abu Dhabi

(Written on 03 Nov, 2023)

The trip for Dubai was arranged by Avidfly Vacations. Mr Sahil coordinated with out most professionalism and we enjoyed the vacation in a excellent way. The hotel Hues Boutique, Dubai was very nice w (Read More)ith nice food and comfortable staying alongwith well behaved staff. The vehicles provided were new and high class . The tour was at par with the itenary. Thanks Sahil and his team for managing the remarkable trip. Looking forward for Avidfly for our future ventures.

Excellent

Trip to Seychelles

(Written on 27 Aug, 2023)

There are no comments available for this review.

Good

Trip to Singapore

(Written on 30 Jul, 2023)

There are no comments available for this review.

Everything was good

Trip to Dubai

(Written on 30 Jul, 2023)

The trip was arranged beautifully. We are adults but had no problem in travelling to foreign country alone without our children as everything arranged so good. I also recommend my friends and family m (Read More)embers to avail their services

Horrid Dubai Trip

Trip to Dubai, Abu Dhabi

(Written on 29 Jul, 2023)

Very very bad experience . They suddenly cancelled our hotel for 29th and 30th December . We had to book hotels at super premium prices at the last moment being new year time . Also their owner told m (Read More)e that these things happens and they are not responsible for the same . They refunded the money of the cancelled booking in Feb 2023 almost after 2 months and multiple follow ups .
Avidfly Vacations Private Limited replied

(31 Jul, 2023)

Dear sir
We appreciate your feedback and once again apologize you faced problem but request you tell clear picture .As your booking cancelled by hotel due to overbookings same we informed you a (Read More)nd we compensate as well and moreover give you full refund for that ,most of companies not even bother to inform their clients but we well informed you almost 15 to 20 days prior we fought with hotel reservation for same but in last we compensate everything and refunded your money yes it took more than month as we got refund from hotel ,there are lots of parameters we need to follow to give cash refund .Moreover apart from hotel part all other things are delivered as committed and you are well satisfied now after 7 months of travel you shared this feedback. Thank you for valuable feedback.

Dubai Trip

Trip to Dubai, Abu Dhabi

(Written on 29 Jul, 2023)

Very well planned and trustworthy. Mrs. Vaishali kaushal handled our query and helped us alot. Thank u avidfly.

Excellent

Trip to Hanoi, Halong Bay, Ho Chi Minh City, Danang, Sapa

(Written on 29 Jul, 2023)

There are no comments available for this review.

Pleasant

Trip to Dubai

(Written on 29 Jul, 2023)

There are no comments available for this review.

Extra charge

Trip to Kuala Lumpur, Singapore

(Written on 29 Jul, 2023)

Not good experience and they don’t have business ethics
Avidfly Vacations Private Limited replied

(29 Jul, 2023)

Dear Amit
As per our records we provided you Value hotel thomson and you had the issue of Room size but for you knowledge in singapore most of the hotel are of Small room size although you yoursel (Read More)f asked for this hotel because your budget does not allow you for any higher category hotel in which you could have big room Size apart from this your all trip was as per our written commitment there were no hidden surprises and for hotel also you only asked for this hotel so we given you everything as per the commitment.

Feedback on Singapore trip

Trip to Maldives

(Written on 29 Jul, 2023)

I am very pleased with all the arrangements made by Avidfly. We had a very pleasant stay in Singapore.However, we wanted a direct flight back to Delhi. Rest we enjoyed out stay there. We had a memora (Read More)ble holiday.

Excellent

Trip to Singapore

(Written on 29 Jul, 2023)

There are no comments available for this review.

Tours not provided as per packages

Trip to Bali

(Written on 29 Jul, 2023)

Very poor service and not reply and poor coordination pathetic service
Avidfly Vacations Private Limited replied

(29 Jul, 2023)

Dear Hunny
As we checked everything your guest took all services we provided all services after that as this is b2b deal you want refund which is not possible because we have videos the tour whic (Read More)h your client missed because of client mistake as they spent more time in particular tour afterwards everything is explained by our onground team in group .
Moreover after this tour you himself want to book more tour with us but we denied that we will not work with you so if our service is poor then why you want to book more tours.So its humble request do not misguide people .

Good Trip

Trip to Dubai

(Written on 29 Jul, 2023)

It was a good trip, pre planning could be improved.

Holiday package

Trip to Kuala Lumpur, Singapore, Langkawi

(Written on 29 Jul, 2023)

Good and customised packages at affordable prices . Very comfortable and hazzle free services . Highly recommended for any holidays or vacation

Poor

Trip to Thailand

(Written on 18 Jul, 2023)

There are no comments available for this review.

Accomodating & prompt service

Trip to Maldives

(Written on 06 Jul, 2023)

My in-laws booked a Maldives package with Avidfly. Ms. Vaishali was our agent. She was very patient & helpful, gave us good resort options to choose from. The vacation was also smooth & everything (Read More)was as expected. Will definitely recommend Avidfly to others.

Avidfly vacations private ltd

Trip to Singapore

(Written on 21 Jun, 2023)

Thanks to Avidfly for making our trip absolutely perfect…i must say i was delighted with the service they provided… it was just what I wanted thank you so much to Avidfly vacations??

Bali Trip

Trip to Bali, Ubud

(Written on 20 Jun, 2023)

This agency is not sticked with their commitment. In my case, initially I have fixed the package and accordingly full payment has been made. But before 7 days of commencement of my trip, they called a (Read More)nd told me that there is some issues with flight and they had suggested some alternate days for start of trip and also increased amount of Rs. 22000/- for flight booking. Before a day of commencement of trip, they shared the final itinerary where they provided 3 star hotel at Kuta in place “Fairfield by Marriott “ which was in our package. Also in flight meal was not provided by the agency. Worst experience.

Good experience from Avidfly

Trip to Singapore

(Written on 02 Apr, 2023)

Overall it was good experience with Avidfly however country specific requirements knowledge can be improved.

Excellent

Trip to Dubai, Abu Dhabi

(Written on 22 Mar, 2023)

Excellent agency and very well planned trip . Highly recommended

Memorable trip

Trip to Singapore

(Written on 17 Feb, 2023)

Avidfly organized our Singapore trip very well through out itinerary from receiving at airport till dropping off back to Airport. They have tailored the package as per our requirements in affordable p (Read More)rice. During our stay and day to day itinerary, they were reachable all the time. They have covered all major attractions in Singapore. All the trip information was communicated to us on timely basis. They have made sure we are okay all the time during our trip. All the transfers from hotel to sight seeing and back to hotel were on time without any delay. I want to specially thank Ms Vaishali, Mr Raman, Mr Harman, Mr Ilankavi and the rest of ground team for all the support and making it a memorable trip. I am looking forward to plan my future trips with Avidfly. Thank you.

Very good experience

Trip to Ko Samui, Krabi, Phuket

(Written on 25 Jan, 2023)

Very good services. Customised according to our requirements and instructions. Good communication with service providers. Highly recommend.

All praise for amazing travel company

Trip to Singapore

(Written on 17 Jan, 2023)

I would like to say thank you to avidfly vacations for the amazing planned trip of "singapore" which i planned with my sister . Earlier we were little worried of our trip with them but they have made (Read More)this journey so memorable and beautiful . We enjoyed every bit of our vacation . I would like to thanks harman for keeping every transperency before the travel so that there will be no miscommunication during the travel . I would recommend further to my friends n family about your company looking forward to travel again .

Rude behaviour and using bad words on call.

Trip to Phuket

(Written on 12 Dec, 2022)

Please improve your nature with customers and talk with respect.
Avidfly Vacations Private Limited replied

(16 Dec, 2022)

Dear Harsh

Really apologise you feel that but our every call is recorded and we crosscheck everything we did not even send you proposal as from your side bad words were spoken ,like to tel (Read More)l here also all our employees are well graduates and gone through every quality check they also have some self respect, you said to our employee that "Chal Chal Nikal' without any fault so our employee disconnect the call by saying Chal Nikal.

So we did not even offer you services .

Dubai trip

Trip to Dubai

(Written on 16 Oct, 2022)

Excellently handled tour within budget with best hotels included

Good

Trip to Singapore

(Written on 27 Sep, 2022)

There are no comments available for this review.

Avidfly Vacations Private Limited not refund my bali tour booking amount

Trip to Bali

(Written on 16 May, 2022)

I made my family tour from 28.03.2020 to 02.04.2020 and I paid for this tour Rs.1,32,0000.booked this tour for myself with three family members (a total of four passengers). I paid Avidfly Vacations R (Read More)s 1,32,000 (71,196 for air ticket+60804 for hotel and land package) for this tour. Due to the worldwide coronavirus pandemic, the flight was canceled and this tour was not completed.  I sent Avidfly Vacations several times e-mails to refund my paid amount ie 1,32,000. but to date, I did not get any amount from this travel company. So I request you to help me to refund my amount soon. Thanks s k bharti
Avidfly Vacations Private Limited replied

(27 Sep, 2022)

Dear Sanjeev

First of all we never denied about your land part refund moreover we refunded you Rs 40000 although you cancelled your booking when it comes in non refundable slab still we commi (Read More)tted you refund of land part. Sir with due respect like to tell you due to pandemic from 19th march 2020 everything is lockdown in whole world and while booking your package our team well informed you that Air asia is non changeable and non refundable but still you wrote a mail to cancel the whole package on 4th march 2020 .

After all these things we understand the value of your hard earned money we fought with air line for almost 2 years still they replied that this booking is non refundable .So how can we will give refund which is non refundable .

we always there for your assistance but sir kindly understand our side too as money is not with us if we will get refund from airline definitely we will refund your money .

we request you do not put any wrong reviews like above as its matters to our growth a lot. We fought for you with airline a lot ,we have all proofs of those mail chains .

Hope you understand our side too.

Thank you

Bali trip

(Written on 25 Feb, 2020)

Thanks Harman and team. We had an awesome trip. Everything was customised as per our requirements. From the flights /hotels / transport / sightseeing all very well organised and planted. This was ou (Read More)r 3rd holiday organised by Harnan and team. Simply Awesome!

Pleasant

Trip to Phuket

(Written on 23 Jan, 2020)

There are no comments available for this review.

My travel to Thailand

Trip to Pattaya, Bangkok, Phuket

(Written on 23 Jan, 2020)

I travel to Thailand from 11 Jan to 18 Jan 2020 along with my friend to three cities with Avidfly Vacation ,nice services provided at reasonable rate specially our tour coordonater Miss.Neha courtesy (Read More)is very good ,only problem we faced at Phuket SM Resorts the room allotted not so good but next day changed the room , Otherwise it was nice tour with Avidfly Vacation.

My travel to Thailand

(Written on 21 Jan, 2020)

I travel to Thailand from 11 Jan to 18 Jan 2020 along with my friend to three cities with Avidfly Vacation ,nice services provided at reasonable rate specially our tour coordonater Miss.Neha courtesy (Read More)is very good ,only problem we faced at Phuket SM Resorts the room allotted not so good but next day changed the room , Otherwise it was nice tour with Avidfly Vacation.

I had a good experience with Avidfly vacations tour package for Singapor and Malaysia

Trip to Malaysia, Singapore

(Written on 18 Dec, 2019)

Avidfly vacations had arranged my Singapore and Malaysia 8 days during August 2019 from Kochi and return . I had a good experience and they kept their promises and tour was arranged as detailed in the (Read More)ir tour agreement and plan. Singapore hotel was good enough and but at Malaysia I was not that satisfied with the hotel (the hotel was good but the room which their sub-agent provided and the service was not that good) . Also if entry tickets are provided well in advance then we would find more comfortable. In totality I can say they are reliable , customer friendly , helpful at all time whenever we have any issues. So would definitely recommend if anybody is looking for a tour package.
Avidfly Vacations Private Limited replied

(18 Dec, 2019)

Thanks a lot Sir for your kind words . We will look forward to plan your vacations in future.

Singapore Trip

Trip to Singapore

(Written on 22 Jul, 2019)

Avidfly, I got stupendous experience with the Avidfly, I really appreciate the work and support done by Mr.Harman & Mr.Gurwinder. The deal which was told, it was given. Thanks to all of you.

Excellent

Trip to Phuket, Krabi

(Written on 30 Jun, 2019)

There are no comments available for this review.

Good

Trip to Dubai

(Written on 24 Feb, 2019)

Good thanks to avidfly I Enjoyed my vacation. Thanks for being such good people for me.
Avidfly Vacations Private Limited replied

(26 Feb, 2019)

Thank you sir for your kind feedback. We will look more tour from your side in future.

Good

Trip to Austria, Budapest

(Written on 30 Jan, 2019)

There are no comments available for this review.

Address

Avidfly Vacations Private Limited SCO 129 130 FIRST FLOOR SECTOR 17 C CHANDIGARH, Chandigarh, 160071, India

Destinations covered by Avidfly Vacations Private Limited

Europe, Australia, Iceland, India, Malaysia, Maldives, Mauritius, Seychelles, Singapore, Thailand, Bali, Dubai, Indonesia, United Arab Emirates, Vietnam

Services Offered by Avidfly Vacations Private Limited

Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa

Avidfly Vacations Private Limited is listed in