teamLab Borderless Ticket in Tokyo

# Confirmation:

- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email

# Additional Information:
- Child ticket: Age 4-14
- Infants aged 0-3 can enter free of charge
- Children and infants must be accompanied by an adult aged 20+ at all times
- 1 adult may accompany up to 3 infants only
- The facility cannot be held liable for any visitor's personal injury, loss, or other problems occurring inside
- **Please note:** When crowded, you may have to wait outdoors for more than one hour before entry. Please prepare clothings for hot and cold weather depending on the season
- Due to congestion and maintenance, certain works may not be exhibited
- Artworks or artwork specifications may vary per season
- **Please note:** Refunds will be issued only if the facility has an unscheduled closure
- Re-entry is not permitted
- Be aware that the facility is dark with an uneven ground and unsteady footing. Be aware of the actions of people with you and around you. If you have young children, watch them closely for their safety
- Please note that some artworks display flashing lights and loud noises
- **Please note:** Since the facility can be challenging to navigate, no pets (including guide dogs) are allowed to enter
- **Please note:** Each customer needs to order at least one cup of tea at EN TEA HOUSE if you enter in it
- No smoking, drinking, or eating inside the exhibition spaces. You can only have drinks at the rest areas which you can find on each floor
- For safety reasons, anyone wearing high heels, sandals, wooden clogs, or other unsteady footwear will not be allowed to enter the Athletic Area. On the 4th floor, you can rent and change into sneakers. However, they are limited in quantity and design, so we recommend that you bring your own sneakers
- For safety reasons, pregnant women are not permitted in some areas
- **Please note:** Borderless World is the only area that is wheelchair and stroller-accessible
- **Please note:** People in wheelchairs and with strollers cannot enter the Athletic Area
- Anyone who is ill or drunk will not be allowed to enter
- Taking photos and/or videos is allowed. However, please do not disturb the other museum goers
- Using items such as monopods, tripods, selfie sticks, etc., is not allowed
- Photoshoots for commercial purposes is not permitted without prior consent
- **Please note:** You may be asked to present identification upon entrance
## Prohibited Items
- Any items that are 50cm or longer must be stored in the coin-operated locker or luggage room
- Strollers must be stored in the luggage room
- Hazardous items, smelly items, fresh flowers, and other similar items
- Any drinks with no caps or covers
- Any other items deemed to be hazardous by the staff
## Important Information
- Reselling tickets is strictly prohibited. You will not be allowed to enter or get refund with the resold tickets