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Hotel

W Brisbane

South Bank (0 kms from City Hall)

Ranked 5 out of 47 best hotels in brisbane

8.9
(2235 reviews)

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About W Brisbane

Overlooking the Brisbane River from North Quay, W Brisbane is a 5-star hotel that features stylish rooms, three restaurants and bars, a spa, a swimming pool and a well-equipped fitness centre. With plush interiors and other luxurious amenities like room mix bars, the hotel boasts delectable local cuisine and innovative cocktails for the vacation. The accommodation also welcomes pets.

Top Facilities

parking

bar

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Location & Nearby Places

South Bank (0.3 Km from city center)

81 North Quay

15 Nearby Attractions

Chinatown, Brisbane

0.1 km

Treasury Casino

0.2 km

Gold Coast

0.3 km

State Library Of Queensland

0.4 km

Queensland Cultural Centre

0.4 km

Queensland Museum

0.5 km

Gallery of Modern Art

0.5 km

Queensland Art Gallery

0.5 km

Channel Seven Wheel of Brisbane

0.5 km

MacArthur Museum Brisbane

0.6 km

Anzac Square & Memorial Galleries

0.6 km

Old St Stephen's Catholic Church

0.7 km

South Bank Parklands

0.7 km

Roma Street Parklands

0.8 km

City Botanic Gardens

1.0 km

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All Facilities for W Brisbane

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Allergy-free room, Higher level toilet, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Accessibility Toilet with grab rails.
Bathroom Sauna.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Breakfast in the room, Room service, Restaurant, Bar.
Safety & security 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Trouser press, Ironing service, Daily housekeeping.
Services & Extras Key access, Key card access.
Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Valet parking, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
General Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing Physical distancing rules followed.
Pool and wellness Spa facilities, Steam room, Swimming pool, Outdoor pool, Personal trainer, Massage, Spa and wellness centre, Swimming Pool, Fitness centre, Spa lounge/relaxation area, Beauty Services, Couples massage, Sun loungers or beach chairs, Fitness.
Transport Accessible parking, Bicycle rental, Parking garage.
Outdoor & View Terrace.

Guest Ratings For This Property

8.9
Based on 2235 Reviews
100% verified reviews

Comfort

9.3

Cleanliness

9.3

Value For Money

8.2

Facilities

9.2

Guest Reviews

Heidi
family with young children
8.0
Very good
Disappointing & frustrating for a property of this calibre
My partner is a platinum member and Ive stay here many times and this was my worst experience. The goal of this trip was to come and have a night to unwind with a relative and we were so disappointed
The room service arrived with no cutlery? by the time it arrived our dinner was stone cold. After requesting late check out for a sleep in we were woke at 8am by a cleaner After spa use, we were locked out of our room In towels (we had both keys with number written) cleaner would not open the door even after ringing/texting reception, and trying to get authorised. Standing outside wet and my insulin pump beeping (type 1 diabetes) unable to access our room and told to walk down to reception!! Blinds malfunctioning opening and shutting during the night

Published on 03 Jan 2024

Michael
family with young children
7.0
Good
A great hotel with still some work on the processes of the concierge.
The king view room was greatly positioned to take advantage of the New Years Fire Works.
Multiple times of excessive wait times on the elevator, valet parking and even just to our luggage taken up or down from the room! Pretty significant downside to an otherwise great stay.

Published on 03 Jan 2024

Odette
young couple
10.0
Exceptional
One night isnt long enough
Buffet was exceptional
Small cocktail area around pool

Published on 01 Jan 2024

Wing
family with young children
8.0
Very good
Overall it was a good stay with family especially with kdis and a dog
Like the size of the king suite
Pets are allowed in the hotel but not allowed in the restaurants.

Published on 01 Jan 2024

Julia
young couple
8.0
Very good
Such a pleasent stay - staff are always so polite and genuinely helpful!
The staff are wonderful, the festive high tea was amazing
The pool was cold and not very enjoyable and the bar food was overly expensive

Published on 30 Dec 2023

Lou
solo traveller
6.0
Pleasant
Not worth the money at all.
The pool and breakfast and staff
There wasnt a milk frother for the coffee machine. And please WHY do you only ever get 4 coffee pods. It takes 2 to make a cup. It costs $8 for room service delivery, really!!! Its a $500 room a night!!!!

Published on 27 Dec 2023

Lynaire
family with young children
9.0
Superb
Would highly recommend this hotel and will definitely come back here
Staff were very friendly a d extremely helpful
A selection of pillows as I have sensitivities to feather pillows

Published on 26 Dec 2023

Clair
family with young children
9.0
Superb
Very special stay that helped us make amazing memories
Attention to detail, friendly staff, incredible breakfast. Pool facilities amazing. Room remote control cool. Decor beautiful. Very special stay.
Minimal choices for room service meals/snacks for kids but loved the whatever whenever option, so but if a null point! :)

Published on 26 Dec 2023

Joanna
family with young children
10.0
Exceptional
Pleasant stay and will definitely come back!
Facility, restaurant, service

Published on 25 Dec 2023

Alice
solo traveller
3.0
Poor
Unclean.
Location.
My room had used tissues and a used paper cup on the floor; the shower containers were not full making one feel like it was a shared brat house; and there were lots of cockroaches in the pool bar! The hotel had a lot of dark areas so who knows how clean it was? Staff were kind but I was not even compensated for the unclean room even though I showed photographs. This was not 5* or 4* service. Disappointed.

Published on 25 Dec 2023

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