Thompson Beach House, Playa del Carmen, Mexico | Photos, Reviews & Deals @Holidify

About Thompson Beach House

Thompson Beach House is a luxurious accommodation in the heart of Playa del Carmen, offering a mesmerising view of the pristine blue waters of the sea. This pet-friendly property houses well-furnished rooms with bright interiors, giving an inviting and serene feeling. Amenities include an on-site restaurant, a bar, an outdoor swimming pool, a fitness centre, a beachfront, and a private beach area.

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Location & Nearby Places

Centro (0.5 Km from city center)

Calle 8 y Playa S/N, Centro

4 Nearby Attractions

Visit a Cenote

0.5 km

Explore the Mayan ruins

1.0 km

Beach Time

2.4 km

Eco-parks

7.0 km

All Facilities for Thompson Playa Del Carmen Beach House, by Hyatt

Category	Facilities
Activities	Happy hour, Bike tours, Live music/performance, Beach.
Business facilities	Meeting/banquet facilities.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Pet basket, Allergy-free room, Higher level toilet, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Shallow end, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Kid meals, Restaurant, Breakfast in the room, Outdoor furniture, Room service, Bar.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key access, Key card access.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Invoice provided, Tour desk, Valet parking, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Pets allowed, Parking, WiFi available in all areas.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Swimming pool toys, Swimming pool, Public Bath, Swimming Pool, Fitness centre, Beachfront, Pool with view, Fitness, Outdoor pool, Pool bar, Sun loungers or beach chairs.
Transport	Airport shuttle, Airport shuttle (additional charge), Airport drop off, Bicycle rental, Parking garage, Shuttle service (additional charge), Shuttle service, Airport pick up.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.1

Based on 167 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

7.3

Facilities

8.5

Guest Reviews

Alvaro

young couple

8.0

Very good

Great location!

Great Location. Bar and restaurant services are not up to par for such a spectacular hotel

The bar was not great (no tonic water!) and the restaurant service was not what should be for a hotel like this.

Published on 27 Nov 2023

Zari

young couple

9.0

Superb

Very relaxing, great location, beautiful hotel, wonderful staff!

Hotel was very comfortable, the rooms were beautiful, staff was very helpful and friendly, and the location was perfect. They offered a very good breakfast. They were very accommodating when we hung out on the beachside all day to attend to what we wanted. The front staff recommended a private guide for a day trip to Chichen Itza that was fabulous.

We booked this room very last minute. We are the type of people that really like to sit on our balcony and watch the water/beach. They did not have beach front rooms available, so we took a junior suite with a partial ocean view... The view of the beach/ocean was nonexistent because a tree totally blocked the view. A little disappointing! Also, not hotel's fault, but the noise from 5th Ave was an issue at night until using the white noise app on our phones. Just come prepared and then not an issue.

Published on 11 Nov 2023

Faisal

young couple

5.0

Passable

Please nice location & property: Need More Expert management .

Location Bathroom

1/ The facility need an expert management ( the staff has no experience ) 2/ no discount on the restaurant or bar or hookah 3/ room service not 24 her hours 4/ AC not cold enough

Published on 21 Sep 2023

Oscar

with friends

10.0

Exceptional

We enjoyed it!

Location was perfect.

Breakfast could use better selection.

Published on 04 Sep 2023

Jasmine

young couple

9.0

Superb

Beautiful property in prime location. Definitely recommend and will return in the future

Prime location - in the center of Playa with all the shops/restaurants/taxis and right on the beach. Private and quiet compared to other hotels/ resorts

Only 1 restaurant with a limited menu and slow service at times at the beach club

Published on 21 Aug 2023

Emily

young couple

7.0

Good

Nice enough, but there are better values for the money.

Close to the beach, comfortable beds, nice shower.

Air conditioning did not work well, valet parking did not work well, location was too close to very loud clubs.

Published on 08 Aug 2023

George

young couple

10.0

Exceptional

Ill be back soon.

Property was centrally located, well staffed and appointed.

Published on 04 Aug 2023

Feher

young couple

6.0

Pleasant

Great location with certain challenges

Great location

Terrible beach, power kept going out and overall condition of hotel is not that great.

Published on 30 Jul 2023

Fitzroy

young couple

8.0

Very good

its a great location and a great hotel with great staff.. with a few tweaks and better communication to prospective gue

modern.. nice hot weather

seaweed and lack of beach needs some updating our room 1008 was a bit loud ((should have given more of a heads up that this is still a party hotel not a peace a quiet spot in spite of how its positioned

Published on 30 May 2023