Viva Maya by Wyndham, A Trademark All Inclusive Resort, Playa del Carmen

This property has been featured in "48 Resorts In Playa-Del-Carmen ".

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Top Facilities

parking

bar

wifi

pool

food

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Check Room Options And Availability

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Superior Garden King Room, Non-Smoking

Max 3 Adults

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Providing free toiletries, this triple room includes a private bathroom with a hairdryer. The spacious triple room provides air conditioning, a tea and coffee maker, heating, as well as a TV with cable channels. The unit offers 1 bed.

Superior Garden Queen Room with Two Queen Beds, Non-Smoking

Max 4 Adults

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This quadruple room features a private bathroom, and air conditioning. The unit has 2 beds.

Deluxe, Queen Room with Two Queen Beds, Non-Smoking

Max 4 Adults

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This air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.

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All Facilities for Viva Maya by Wyndham, A Trademark All Inclusive Resort

Category	Facilities
Activities	Water sport facilities on site, Live music/performance, Aerobics, Windsurfing, Tennis equipment, Cycling, Beach, Tennis court, Cooking class, Fishing, Horse riding, Darts, Archery, Snorkelling, Golf course (within 3 km), Table tennis, Diving, Bingo, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Miscellaneous	Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Designated smoking area, Lower bathroom sink.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Bathroom	Private bathroom, Free toiletries, Hairdryer, Sauna, Toilet.
Room Amenities	Sofa, Air conditioning, Desk, Shallow end, Seating Area, Iron, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Refrigerator, Microwave, Restaurant, Stovetop, Kitchen, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Services	Wireless Internet.
Cleaning services	Ironing service, Daily housekeeping, Laundry.
Media & Technology	Cable channels, TV, Fax, Telephone.
Services & Extras	Key card access.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Garden.
Reception services	Concierge service, ATM/cash machine on site, 24-hour front desk, Tour desk, Luggage storage, Currency exchange.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Entertainment and family services	Evening entertainment, Kids' outdoor play equipment, Kids' club, Nightclub/DJ, Children's playground, Indoor play area, Board games/puzzles, Entertainment staff, Babysitting/child services.
Pool and wellness	Sun umbrellas, Massage, Beachfront, Beauty Services, Spa/wellness packages, Manicure, Back massage, Hair colouring, Body scrub, Spa lounge/relaxation area, Waxing services, Yoga classes, Hair treatments, Hot tub/Jacuzzi, Foot massage, Hair cut, Make up services, Fitness centre, Couples massage, Fitness classes, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Head massage, Pedicure, Spa and wellness centre, Full body massage, Hand massage, Sun loungers or beach chairs.
Transport	Car hire, Bicycle rental.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Location & Nearby Places

Playacar Zona Hotelera (3.0 Km from city center)

Avenida Paseo Xaman-Ha Lote Hotelero # 5

4 Nearby Attractions

Beach Time

0.4 km

Visit a Cenote

2.3 km

Explore the Mayan ruins

3.1 km

Eco-parks

4.2 km

About This Property

Situated only a short distance from Playa del Carmen, this beachfront, all-inclusive resort features exceptional accommodations, dining options, daily and nightly programs as well as activities for the entire family.

Guest Ratings For This Property

7.8

Based on 1148 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.4

Value For Money

8.0

Facilities

8.0

Guest Reviews

Lenia

solo traveller

10.0

Exceptional

Amazing Hotel

The location, food, activities, and the amazing beach behind the hotel. Security was awesome.

Toilet in bathroom did not flush properly.

Published on 03 Oct 2023

Maria

young couple

9.0

Superb

great place to take vacation

beach is really clean, room is nice

Snacks bar got empty fast around 2-4 p.m.

Published on 11 Sep 2023

Ida

young couple

8.0

Very good

Nice stay in a beautiful location.

Nice resort. Very tropical and lush setting. Resort was nicely maintained.

Rooms could offer more luxury and more comfortable beds. I would like to have had room service options especially coffee delivery to the room. Very hard to book specialty dining so I would have liked more dining options other than the buffet.

Published on 15 Aug 2023

Antonio

family with young children

1.0

Bad

The worst place to stay

Their service people r the best except the receptionist people

They over charge on our reservation because they said there was not ages of our children in the reservation made which the reservation was properly made

Published on 25 Jul 2023

Myriam

family with young children

7.0

Good

The beach

The food was not very good and always the same.

Published on 24 Jul 2023

Mayra

group

7.0

Good

The food was not the best.

Published on 12 Jul 2023

Leonardo

family with young children

10.0

Exceptional

Great place

Location, facilities, staff...it's a nice place to get relaxed and enjoy the beautiful Caribbean sea

Published on 29 Jun 2023

Medardo

family with young children

5.0

Passable

Amenities and services are far below the sandard of other hotels for the same price (example. RIU)

Beach location, friendliness of staff

Old infrastructure, small and dark rooms, no refreshments or drinks provided in the room fridge, only one swimming pool, the food was lousy.

Published on 08 May 2023

Aleksandr

family with young children

8.0

Very good

great. recommended!

good location. food. beach. territory. great for families

rooms look old. but its not a deal braker

Published on 04 Apr 2023

C.

family with young children

4.0

Disappointing

Spend a little bit more... like at the RIU next door, where everything looked proper.

The Beach was great. The Location was great. Gym is decent. Singing entertainment brought in one night was talented.

They need a consultant... with minimal work & cost they could be at least a 3.5 star instead of a lazy 2.5 star. Food: 2/5, mostly bland except for the salsas, little concept of flavour profiles, and minimal concept of layout to pair... i.e. Apparently pancake syrup belongs next to the fruit salad, not the 'pancakes'. i.e. You are supposed to eat all desserts with a spoon. i.e. No cream cheese or lox next to bagels. 5/9 mornings no bacon (out of, despite being there 1st thing), no steak at all, apparently no charbroiler, the same 1 type of fried fish... 95% the same thing every day, restaurants 4 max per 9 night trip that served the same things as the buffet including beverages. Drinks 3/5, bordering on weak, generic selection, beer is not Dos Equis (as some have claimed, but was drinkable), couldn't upgrade to small selection of slightly better brands. No Baileys! Room 2/5: old, small, 146cm 'queen', blocked ocean view, no mini bar, no fitted sheets. WiFi sketchy at best & on the same channel as the neighboring hotels & services... lazy. DIY Crafts... overpriced (with an attendant who likes to pull a change scam... 'come back the next day for your change', then magically forgets who you are the next day). Entertainment... shows were cheezy. Kids club... dumpy and geared for very little kids <6 Rooftop Tennis Court needs a net to keep balls from flying off the roof to the neighboring resorts. No nightclub, just a club night dj for a bit weekends. Unnecessary blaring PA down by the pool in the morning. Offered drugs by the peon of the jet ski worker (probably crap or a trip to jail scam, not my thing & wasn't about to find out)... Tour services are advertised in USD & also beach peddled, are deposits in cash & at the service provider card machines are Pesos with outlandish conversion rates.... Lesson: always have USD.

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Published on 04 Apr 2023