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The Westin Cleveland Downtown

Downtown Cleveland (1 kms from Rock and Roll Hall of Fame)
777 Saint Clair Avenue NE - Show on map

Ranked 18 out of 30 best hotels in cleveland

8.0
424 reviews

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Room Types Available

Junior Suite, 1 King, City view
  • Max 2 Adults
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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

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    Guest room, 2 Queen
  • Max 2 Adults
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    The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as heating. The unit has 2 beds.

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    Guest Room, 1 King
  • Max 2 Adults
    •
  • 2 Photos available
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    The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a sofa. The unit has 1 bed.

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    Larger Suite, 1 King, Sofa bed, City view
  • Max 2 Adults
    •

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    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.

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    Standard King Room with Roll-in Shower - Mobility and Hearing Accessible
  • Max 2 Adults
    •
  • 2 Photos available
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    This double room offers air conditioning and a flat-screen TV. The unit has 1 bed.

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    Guest Ratings For This Property

    8.0
    Based on 424 Reviews
    100% verified reviews

    Comfort

    8.61

    Cleanliness

    8.57

    Value For Money

    7.73

    Facilities

    8.31

    Reviewers Mention About The Westin Cleveland Downtown

    The front desk staff and breakfast at The Westin Cleveland Downtown are great. The hotel is well-run, despite being an older property. However, the valet service is not great and there is no luggage (Read More)valet service, making it a bit difficult to get from the curb to the room. The rooms are comparable to 2.5 or 3-star hotels, but the bathroom is nice and well-equipped. The lack of a microwave in the room was surprising. The hotel has beautiful lobby decor, the beds are comfortable, and the location is convenient. The parking situation is expensive and inconvenient. The rooms are clean, but there were some issues with the air vent. The gym is large and well-equipped. Overall, the staff is friendly and the hotel is recommended for its cleanliness and service.

    Guest Reviews

    Margaret
    group
    7.0
    Good
    It was good
    Parking was confusing

    Published on 01 Jan 2024

    Brian
    with friends
    8.0
    Very good
    Very good
    The next morning when we checked out, the young lady was helpful and courteous. The day we checked in was when we found out, no cash accepted. That would have been nice to know before we checked in. Also my room rate went from $232 to $298, no explanation of why? Ask for a print out. Got it, no explanation why?
    Our neighbor was loud and partied until about 1:30 am.

    Published on 01 Jan 2024

    Stephen
    family with young children
    8.0
    Very good
    Very good
    Great employees. Great location
    Rooms and halls a little dated

    Published on 31 Dec 2023

    Eric
    review category business travellers
    10.0
    Exceptional
    Exceptional
    First time in downtown Cleveland. Was surprised at the lack of people! Very quiet, no one on the streets.

    Published on 28 Dec 2023

    Kristin
    family with young children
    8.0
    Very good
    Very good
    Friendly staff and great location
    The rooms were really hot, despite turning the heat down

    Published on 28 Dec 2023

    Nicole
    solo traveller
    9.0
    Superb
    I would suggest this particular location kin in on individual room cleanliness.
    The front desk staff , whom checked me in (I forgot her name ) was professional, empathetic and kind.
    My particular room wasnt the tidiest. My bathroom had hair in the shower. Which is assumed it wasnt clean properly. The bed had empty plastic water bottles underneath.

    Published on 26 Dec 2023

    Rick
    review category business travellers
    8.0
    Very good
    Jobsite visit
    People were pleasant and courteous.
    Late check-in

    Published on 24 Dec 2023

    Janice
    family with young children
    7.0
    Good
    It was okay
    Valet was quick & easy. The lobby is beautiful. The front desk lady was very nice but she didn't check me in, another man did & he was hard to understand.
    The carpet in the halls & room smells outdated. The shower is a partial door so when showering the water goes all over the floor & there was also some cracking in the tile & caulking. The bed wasn't very comfortable.

    Published on 23 Dec 2023

    Tim
    solo traveller
    10.0
    Exceptional
    Exceptional
    Big room, big bathroom, clean and very comfortable. Excellent location.
    Nothing

    Published on 19 Dec 2023

    Anonymous
    family with young children
    8.0
    Very good
    Enjoyed our stay and would happily come back if in Cleveland again in the future.
    Staff were incredibly friendly and we loved their good nature and willingness to always be helpful. The valet parking service were incredibly helpful as well. Food in the restaurant was fantastic.
    Water pressure in the shower was low.

    Published on 18 Dec 2023

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