Hyatt Regency Cleveland at The Arcade, Cleveland

Top Facilities

parking

bar

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

All Facilities for Hyatt Regency Cleveland at The Arcade

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Services	Internet services, WiFi, Free WiFi.
Miscellaneous	Wheelchair accessible, Pet basket, Non-smoking rooms, Lift, Allergy-free room, Family rooms, Pet bowls, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Accessibility	Toilet with grab rails.
Reception services	Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
General	Pets allowed, Parking on site, Parking, WiFi available in all areas.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Pool and wellness	Fitness centre.
Transport	Parking garage.
Food & Drink	Wine/champagne, Breakfast in the room, Special diet menus (on request), Vending machine (snacks), Kid meals, Vending machine (drinks), Room service, Restaurant, Bar, Coffee house on site.

Guest Ratings For This Property

8.2

Based on 1006 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.6

Value For Money

7.6

Facilities

8.4

Reviewers Mention About Hyatt Regency Cleveland at The Arcade

The Hyatt Regency Cleveland at The Arcade is highly praised for its wonderful staff and unbeatable location. Guests appreciate the beautiful decorations during the holidays and the complimentary trea (Read More)ts. However, some guests were disappointed with the lack of in-room entertainment options. The hotel's team is commended for their exceptional service for weddings. The clean and comfortable rooms, as well as the convenient proximity to restaurants, bars, and downtown attractions, are highlighted. Overall, it is regarded as a great hotel with an amazing location.

Guest Reviews

Margaret

young couple

10.0

Exceptional

The staff were amazing! The hotel room was spotless. The way to get to the rooms was very secure!

Published on 03 Jan 2024

David

young couple

9.0

Superb

Most beautiful historical building!

The place was not only convenient to everywhere we needed to go but it was so beautiful and beautifully decorated for Christmas! Walked everywhere we wanted to go.

Late at night heard some strange noise couldn't figure out what it was above us when we were at the top. But it didn't bother me still slept

Published on 30 Dec 2023

Polly

young couple

10.0

Exceptional

An enjoyable night in a unique location.

We didn't have breakfast at the hotel. We had a flat bread and drinks in the 1890 lounge in the evening. Foods was good and server was great. There was a wedding reception in the hotel the night we stayed. The staff made us a aware and were concern we might be bothered. We were not. It was fun to see and we enjoyed the music.

We wanted to drink our morning coffee by the fire in the hotel lobby by the desk but it was off. The clerk at the desk didn't know how to turn on the fireplace and claimed he would have to call an enginer to turn it on. We said don't bother.

Published on 24 Dec 2023

Amber

young couple

10.0

Exceptional

A beautiful building inside and out. The bed was so comfortable!

Published on 10 Dec 2023

Katie

young couple

3.0

Poor

Dont let the photos fool you! This is dated, drab and lackluster hotel.

Good location, easy but pricey self parking, thats it.

Good location, easy but pricey self parking, way over priced. As soon as you enter the building its obvious that repairs have been neglected for a long time. Our room was clean, but absolutely no decor and not the slightest HINT at luxury, or even convenience! The staff was nice and thats the last kind thing I have to say. I cant believe I didnt spend an extra hundred bucks and just stay at the Ritz. Paid for a room with a view, and our view was of a dark, dirty rooftop, and a bunch of windows. And the toiletries, or should I say, lack there of? Three bottles of bland, suds-less cleanser stuck to the wall. To wash my hands I literally had to step into the bathtub. And the first thing I noticed in the bathtub was a GIANT wad of dark hair stuck to the bathtub and shower combo wall, clearly left behind from the previous guest. This hotel is so bad we got up and left at 6 am. DO NOT WASTE YOUR MONEY.

(Read More)

Published on 10 Dec 2023

T

family with young children

1.0

Bad

I could have had better and cheaper stay at comfort inn with $50 per night with cleaner rooms , comfortable beds , come

Staff is good .

Overall cleanliness ! Its not clean at all! Rooms have dust on study table , night lamp tables , back of the beds , bathrooms ! I felt like I am at my home doing deep cleaning ! Beds were uncomfortable and very small! Found dry peels of orange as soon as we entered the room

Published on 09 Dec 2023