The Pelham London - Starhotels Collezione, London, England

About The Pelham London - Starhotels Collezione

In the centre of London, there is an opulent and magnificent hotel called The Pelham London - Starhotels Collezione. The hotel offers well decorated rooms with all the contemporary conveniences one would require while staying there. Visitors to the city will find the hotel to be the perfect spot to stay because it is close to well-known tourist destinations like the Natural History Museum and the Victoria & Albert Museum. The hotel welcomes pets, making it a great option for pet owners.

Top Facilities

parking

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Check Room Options And Availability

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Superior Double Room

Max 2 Adults

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This room is individually furnished and has a Queen-size bed and writing desk. The bathroom is beautifully designed in granite and oak.The room has Frette Linen and Penhaligons bathroom Amenities.Some have views across South Kensington.This room cannot accommodate an extra bed.

Executive Double Room

Max 2 Adults

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This room has a Queen-size bed or twin beds, a writing desk and a city view. The room has Frette Linen and Penhaligons bathroom Amenities.One extra fold-out bed can be accommodated in this room type.

Deluxe Double Room

Max 2 Adults

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This spacious room features a luxurious queen size bed. There is also a sofa or 2 armchairs, and generous wardrobe space. The rooms have elegant furnishings and most rooms offer stunning views over South Kensington.This room cannot accommodate an extra bed.

Junior Suite

Max 3 Adults

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The largest of the king-size rooms, the Junior Suite has floor to ceiling windows with views overlooking the bustling South Kensington district. It features air conditioning, soundproofing, a minibar and a flat-screen TV with cable channels. There is also an en suite bathroom with complimentary toiletries.Please note that the unit also offers an option for twin beds.One extra fold-out bed can be accommodated in this room type.

Executive Triple Room

Max 3 Adults

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This spacious room features a luxurious double bed and 1 extra fold-out single bed. There is also a sofa or 2 armchairs, and generous wardrobe space. The rooms have elegant furnishings and most rooms offer stunning views over South Kensington.This room cannot accommodate an extra bed.

King Suite “Suite Temptation”

Max 3 Adults

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This suite features a minibar, soundproofing and cable TV. Please note that the unit also offers an option for twin beds.

Mews Suite “Suite Temptation”

Max 3 Adults

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This suite has a tea/coffee maker, electric kettle and flat-screen TV.

Location & Nearby Places

South Kensington (3.6 Km from city center)

15 Cromwell Place

15 Nearby Attractions

Science Museum

0.4 km

Harrods

0.9 km

Thames Cruise

1.4 km

Hyde Park

1.6 km

Kensington Palace

2.1 km

Buckingham Palace

2.4 km

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All Facilities for The Pelham London - Starhotels Collezione

Category	Facilities
Business facilities	Meeting/banquet facilities.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Family rooms, Soundproof rooms, Pet bowls, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Bathroom	Bath, Private bathroom, Bath or shower, Slippers, Bathrobe.
Room Amenities	Soundproofing, Non-feather pillow, Air conditioning, Heating, Wardrobe or closet, Desk, Socket near the bed, Carpeted, Safety deposit box.
Food & Drink	Wine/champagne, Special diet menus (on request), Electric kettle, Restaurant, Minibar, Breakfast in the room, Room service, Tea/Coffee maker.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, Smoke alarm, Smoke alarms.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Wake-up service, Key access.
Media & Technology	Satellite channels, Flat-screen TV.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Concierge service, Invoice provided, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Pets allowed, Parking, WiFi available in all areas.
Entertainment and family services	Board games/puzzles, Babysitting/child services.
Pool and wellness	Fitness centre.
Outdoor & View	City view.

Guest Ratings For This Property

8.3

Based on 710 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.8

Value For Money

7.6

Facilities

8.2

Guest Reviews

Jacklyn

family with young children

8.0

Very good

A lovely stay with a very cozy vibe

The room was very nice and clean, beds were super comfortable, nice view of the street, and the bathroom was super luxurious. Dinner in the Trattoria was delicious, a real treat. We particularly loved the pumpkin risotto! The staff were very friendly and helpful, especially Thomas!! He really went above and beyond for us helping us navigate the grounds and helping us select the best dinner reservations!

The breakfast was a little understaffed and disorganized

Published on 04 Jan 2024

Lee

solo traveller

9.0

Superb

Great boutique style hotel in great location

Beautiful settings in a great location. Very good breakfast

Nothing

Published on 02 Jan 2024

Nia

family with young children

9.0

Superb

Lovely presented boutique hotel in South Kensington

Staff are very pleasant and the rooms are lovely

If we had to be picky the busy bus stop right outside the entrance

Published on 29 Dec 2023

Liam

young couple

1.0

Bad

Amenities didnt work, hotel was tired and dated and the staff were rude.

The staff were rude, I am pregnant and the assured us of an early check in, only to give our room to someone else and make us wait until 3.15pm to check in. No reasoning was provided. The room we were then given at a cost of over 300 per night was dirty, tired and had no working bath tap. When we made the staff aware they said there was nothing they could do and we should have selected a more expensive class of room. I do not expect to be told, in a 5 star hotel, that in order to get a working bath I should need to select the better class of room. I have stayed in many many 5 star hotels in London including the wonderful Ampersand around the corner. This hotel was worse than a premier inn and I would never stay again.

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Published on 28 Dec 2023

James

young couple

4.0

Disappointing

No parking nearby

Published on 28 Dec 2023

Craige

young couple

8.0

Very good

Cute hotel, friendly helpful staff.

Gym was very basic

Published on 26 Dec 2023

Jonty

young couple

10.0

Exceptional

Super stay in South Kensington

Quality of decor & great staff. Amazing breakfast and fab staff

Room slightly dated but comfortable

Published on 26 Dec 2023

Bashayer

solo traveller

8.0

Very good

A Small Overpriced Boutique Hotel situated in a Great Location!

Excellent location, a step away from the bus stop & a few steps away from South Kensington underground station. Surrounded by variety of cafes & restaurants. The staff were nice, friendly & helpful especially the Senior Concierge Thomas - he went out of his way to assure that I had a comfortable experience.

Its definitely not a 5 star hotel with 5 star hotel standards, its a small boutique hotel, with a tiny lobby area & one person at the reception desk. I booked a superior Double Room which turned out to be on the ground floor, its very small and dark as there were buildings blocking the windows (Nothing like the photos). The room was freezing cold when I first walked in but Thomas managed to fix the heater and all was good. Considering my overall experience, I felt it was overpriced.

Published on 25 Dec 2023

Hussein

young couple

8.0

Very good

Excellent hotel

Staff & location

Published on 24 Dec 2023

Marie

family with young children

8.0

Very good

Beautiful hotel with great potential

Excellent staff, genuinely friendly. We felt really pampered. Location very good close to Tube The history of the hotel. Amazing suality towels and bathrobe. The attention for my birthday was so thoughtful.

The hotel needs a little refreshing, new furniture, change carpet etc. With a little investment this hotel can become again exceptional.

Published on 23 Dec 2023