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Hotel

Sofitel Queenstown Hotel & Spa

Central Queenstown (7 kms from Frankton Airport (ZQN))

Ranked 2 out of 31 spa hotels in queenstown

8.3
(585 reviews)

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About Sofitel Queenstown Hotel & Spa

Sofitel Queenstown Hotel & Spa is a gorgeous property styled with tasteful interiors. Their chic on-site bar and delightful coffee house are the perfect places for guests to grab a drink and unwind. Matchless wellness amenities such as a well-equipped fitness center, spa facilities, Hammam, jacuzzi, and sauna are available to offer a revitalizing experience. Facilities like concierge, babysitting services, car hire, and packed lunches are available to ensure convenience. They also conduct recreational activities like live music and performances to uphold a lively atmosphere.

Top Facilities

parking

bar

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Location & Nearby Places

Central Queenstown (0.3 Km from city center)

8 Duke Street

15 Nearby Attractions

Skydiving in Queenstown

0.0 km

Fergburger

0.1 km

AJ Hackett Bungy

0.1 km

Underwater Observatory

0.2 km

Queenstown Mall

0.2 km

White Water Rafting

0.2 km

Paragliding in Queenstown

0.2 km

Skycity Wharf Casino

0.2 km

Skyline Gondola

0.3 km

Queenstown Winter Festival

0.3 km

Sky Diving in Queenstown

0.3 km

Luge in Queenstown

0.3 km

Wineries in Queenstown

0.3 km

Queenstown Gardens

0.7 km

Ben Lomond Track

1.2 km

See All Attractions

All Facilities for Sofitel Queenstown Hotel & Spa

Category Facilities
Activities Live music/performance, Golf course (within 3 km), Skiing, Ski storage.
Business facilities Meeting/banquet facilities.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Bathroom Sauna.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Fruits, Kid-friendly buffet, Wine/champagne, Breakfast in the room, Snack bar, Kid meals, Packed lunches, Room service, Restaurant, Bar, Coffee house on site.
Safety & security Security alarm, 24-hour security, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi.
Cleaning services Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Tour desk, Valet parking, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
General Paid WiFi, Parking, WiFi available in all areas.
Physical distancing Physical distancing rules followed, Cashless payment available.
Entertainment and family services Babysitting/child services.
Pool and wellness Hammam, Spa facilities, Hot tub/Jacuzzi, Steam room, Massage, Spa and wellness centre, Fitness centre, Spa lounge/relaxation area, Fitness/spa locker rooms, Spa/wellness packages, Fitness.
Transport Car hire, Bicycle rental.

Guest Ratings For This Property

8.3
Based on 585 Reviews
100% verified reviews

Comfort

9.2

Cleanliness

9.1

Value For Money

7.9

Facilities

8.5

Guest Reviews

Hendrika
solo traveller
7.0
Good
Location was great, cleanliness great. Not value for money, balcony was exposed to public. Staff were able to assist wit
Clean
No bins, balcony was not private and very exposed to public. Breakfast staff engagement was average

Published on 01 Jan 2024

Jason
family with young children
8.0
Very good
Superp stay overall, despite a few tiny imperfections.
Staff were superb, friendly and very knowledgeable. Breakfast was amazing, an incredible choice of food. Bar was a great place to relax, with wonderful cocktails and great hors d'oeuvres.
Room was great, apart from a few stains on the sofa. Clearly an older renovation, but comfortable and homely. Satellite TV in the bedroom didn't work, which was disappointing when paying extra for a suite.

Published on 21 Dec 2023

Jinny
young couple
10.0
Exceptional
We felt spoilt and special. We will definitely promote this wonderful place.
We loved the little things, the gift of wine and the personalised card. It felt like you knew us. We felt special. Thank you so much. The room was clean and tidy. A very good feel. Wonderful!.

Published on 20 Dec 2023

Helen
young couple
1.0
Bad
Will not be staying here again, the front of house staff are rude.
Location
For the amount of money we paid for accomodation it was not worth it. The bed and pillows were so uncomfortable. The TV remote was not working - only the volume button and turn on function was working. The male staff who checked my out today was rude will not be staying here again!!

Published on 12 Dec 2023

Matene
review category business travellers
9.0
Superb
We loved it and will be back
Staff were amazing, so attentive and helpful. They really went the extra mile to make sure we were comfortable. The room was very clean, well-appointed and spacious. Location was central, we walked to all of the sites. Breakfast was great, amazing service and heaps of delicious food options.
TV and spa bath plug were faulty. We paid for a balcony room but were given one with no balcony. The explanation given (after enquiring) was that we had been upgraded due to (lack of) availability.

Published on 28 Nov 2023

Lisa
young couple
5.0
Passable
Too expensive for this Oldie but goodie
Its an oldie but a goodie. Great location but could do with a bit of a face lift. Also Terribly expensive for what it is.
Location

Published on 26 Nov 2023

Norminda
family with young children
8.0
Very good
Location is superb as its surrounded with everything you want as tourist (Frgburger, Skyline, center etc). I love yhe he
Location is everything. Cosy room and heated floors in the toilet and bath. I love the idea that you can refill your water bottle and they don't like single use plastic.
I wish there was a designated parking for guests. Valet fee is pricey.

Published on 09 Nov 2023

Karen
young couple
9.0
Superb
Superb
Superb location, our daughter had previously stayed here & had the same great experience as we did. Found staff in all areas of Hotel great. We did have a problem with the first morning breakfast as in drink order not going through & eggs/bacon on both our orders being left off on the al la carte menu but the following morning staff were very attentive & apologetic regarding the previous morning breakfast that was served.
We had access to the Executive Lounge but we only used it once in our 4 day stay. Didn't like the room, absolutely no atmosphere what so ever. Snacks, Cocktails & beers are nothing to rave about, definitely needs a shake-up. Found bars in the area much better.

Published on 09 Nov 2023

Aimee
young couple
8.0
Very good
Luxury place to stay very relaxing
Lovely service and friendly staff
Was disappointed the tv had been removed from the bathroom

Published on 02 Nov 2023

Anyelo
young couple
10.0
Exceptional
Exceptional
Location
-

Published on 02 Nov 2023

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