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Hotel

Novotel Queenstown Lakeside

Central Queenstown (7 kms from Frankton Airport (ZQN))

Ranked 10 out of 15 ski resorts in new zealand

7.9
(3174 reviews)

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About Novotel Queenstown Lakeside

Located in Queenstown, the Hotel Novotel Queenstown Lakeside offers a range of amenities to ensure a comfortable stay. Guests can enjoy various facilities such as a parking lot, restaurant, bar, fitness center, and a beautiful garden. Additional services include laundry, dry cleaning, valet parking, and luggage storage. The hotel features family rooms, a lift, safety deposit boxes, and a hot tub/jacuzzi. The hotel is known for its convenient location, with famous nearby landmarks such as Queenstown Gardens and Lake Wakatipu, making it an ideal choice for both leisure and business travelers.

Top Facilities

parking

bar

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Location & Nearby Places

Central Queenstown (0.2 Km from city center)

Cnr Earl St And Marine Parade

15 Nearby Attractions

Sky Diving in Queenstown

0.2 km

Luge in Queenstown

0.2 km

Wineries in Queenstown

0.2 km

White Water Rafting

0.2 km

Skyline Gondola

0.2 km

Queenstown Winter Festival

0.2 km

Paragliding in Queenstown

0.3 km

Fergburger

0.3 km

Skydiving in Queenstown

0.3 km

AJ Hackett Bungy

0.3 km

Underwater Observatory

0.4 km

Queenstown Mall

0.4 km

Skycity Wharf Casino

0.4 km

Queenstown Gardens

0.5 km

Hiking in Queenstown

1.0 km

See All Attractions

All Facilities for Novotel Queenstown Lakeside

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying.
Activities Golf course (within 3 km), Cycling, Skiing, Ski storage.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Face masks for guests available, First aid kit available, Access to health care professionals.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Kid-friendly buffet, Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Outdoor furniture, Packed lunches, Room service, Restaurant, Bar, Coffee house on site.
Safety & security Security alarm, 24-hour security, Smoke alarms, CCTV outside property, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas Garden.
Reception services Tour desk, Valet parking, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available.
General Private parking, Parking on site, Parking, WiFi available in all areas.
Entertainment and family services Babysitting/child services, Board games/puzzles.
Transport Shuttle service, Electric vehicle charging station, Bicycle rental, Shuttle service (additional charge).
Pool and wellness Hot tub/Jacuzzi, Fitness centre, Fitness.

Guest Ratings For This Property

7.9
Based on 3174 Reviews
100% verified reviews

Comfort

8.6

Cleanliness

8.4

Value For Money

7.6

Facilities

7.9

Guest Reviews

Prakash
family with young children
7.0
Good
Mixed feelings due to issues with my room check in due to late arrival which I informed hotel staff in advance
Lakeside location which is reflected in the premium price paid
Lack of parking on property

Published on 04 Jan 2024

Lynda
family with young children
9.0
Superb
Great location the staff were all great friendly and helpful
Location was excellent
I thought the decor showed a little west and tear especially in the bathrooms

Published on 04 Jan 2024

Nilesh
family with young children
9.0
Superb
Probably the best place stay in Queenstown
Location Services Staff
None

Published on 04 Jan 2024

Jay
family with young children
7.0
Good
Overall, great service and location, just a smell from the carpet in the room that I dont like
Great location, and the valet parking service is fantastic. We asked if they could charge our car overnight, and they did it nicely.
I notice the smell on the carpet, and it's not a fresh smell. It's like an old house carpet smell. It did not have a disgusting smell but was not fresh either.

Published on 03 Jan 2024

Harpreet
family with young children
10.0
Exceptional
Overall our family had good experience staying at Novotel Lakeside. Cheerful staff
We didn't had the breakfast there . Location is perfect , everything is reachable. Can do most of the activities around this place.
Can't say anything as we had real good stay.

Published on 03 Jan 2024

Yang
family with young children
9.0
Superb
Nice but avoid the laundry room.
Location. Nice staff.
Was told no laundry service on 26/12/23 but the laundry room dryers were quite dirty (black lint) and sub-par. One did not work.

Published on 03 Jan 2024

Jill
solo traveller
6.0
Pleasant
Ok
Excellent location
A lot of noise from the corridor and other rooms even after midnight.

Published on 03 Jan 2024

Priya
family with young children
6.0
Pleasant
Happy but disappointed
Most of the staff were helpful and nice and location was perfect for us. Room was good. Got one drink voucher due to delay of room checkin.
Having to wait almost one and half hour after checkin time as it was taking long to get rooms serviced. We had activity planned and parents needed some rest prior but couldn't do as room was not ready. Then our luggage didn't arrive in the room as the staff could not find the luggage and the guy incharge of the luggage just said dont know without even checking physically but just on his sheet, found that very rude the way he was talking.

Published on 02 Jan 2024

Norman
family with young children
7.0
Good
Good
The hotel was in a great location by the lake and it was easy to access the city center. Valet parking was also convenient especially since it can be hard to find public parking. We were able to store our luggage ahead of time and get valet parking prior to check in. We also enjoyed the full breakfast option.
The sink was a bit clogged, the door lock was a bit faulty, and one of the bedding had a blood stain. Check in also took a very long time despite the line not being very long. Overall the rooms were a bit old and needs a bit of updating.

Published on 01 Jan 2024

Ganesh
family with young children
9.0
Superb
Awesome
The staff and overall experience was very good. The location of hotel is perfect and very central to all the nearby attractions.
Nothing as such.

Published on 31 Dec 2023

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