See all hotels in Queenstown

Hotel

Mercure Queenstown Resort

Central Queenstown (9 kms from Frankton Airport (ZQN))

Ranked 12 out of 15 ski resorts in new zealand

7.9
(1711 reviews)

Check Best Deals for You

This will redirect you to our partner website.

Not available on these dates. Please try some other dates.

About Mercure Queenstown Resort

Hotel Mercure Queenstown Resort is a fantastic hotel with stunning lake views and comfortable rooms. The beds are cozy, and the rooms are well-maintained and quiet. The staff is attentive and friendly, providing excellent customer service. The hotel offers a range of amenities, including a restaurant, sauna, fitness center, and outdoor pool. The location of the resort is great, with beautiful views over Queenstown. Mercure Queenstown Resort is a comfortable and enjoyable place to stay.

Top Facilities

parking

bar

See All Facilities

Location & Nearby Places

Central Queenstown (2.0 Km from city center)

Sainsbury Road

15 Nearby Attractions

Ben Lomond Track

0.9 km

Skycity Wharf Casino

1.6 km

Underwater Observatory

1.6 km

Queenstown Mall

1.6 km

Queenstown Gardens

1.6 km

Fergburger

1.8 km

Skydiving in Queenstown

1.8 km

AJ Hackett Bungy

1.8 km

White Water Rafting

2.0 km

Paragliding in Queenstown

2.0 km

Skyline Gondola

2.0 km

Queenstown Winter Festival

2.0 km

Sky Diving in Queenstown

2.0 km

Luge in Queenstown

2.0 km

Wineries in Queenstown

2.0 km

See All Attractions

All Facilities for Mercure Queenstown Resort

Category Facilities
Activities Happy hour, Bike tours, Bowling, Walking tours, Cycling, Mini golf, Snorkelling, Canoeing, Diving, Skiing, Hiking, Ski storage.
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Soundproof rooms, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Bathroom Sauna.
Room Amenities Air conditioning, Heating, Safety deposit box.
Food & Drink Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Vending machine (drinks), Restaurant, Kid-friendly buffet, Breakfast in the room, Vending machine (snacks), Outdoor furniture, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services WiFi, Free WiFi, Internet services.
Cleaning services Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras Key card access.
Common areas Picnic area, Sun terrace, Outdoor fireplace, Shared lounge/TV area, Garden.
Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services Express check-in/check-out, Concierge service, Tour desk, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Mobile app for room service, Physical distancing rules followed.
General Private parking, Free parking, Parking, Parking on site.
Entertainment and family services Babysitting/child services.
Pool and wellness Hot tub/Jacuzzi, Outdoor pool (all year), Steam room, Swimming pool, Kids' pool, Swimming Pool, Fitness centre, Fitness, Outdoor pool, Spa lounge/relaxation area, Sun loungers or beach chairs.
Transport Car hire, Public transport tickets, Shuttle service (additional charge), Shuttle service, Street parking.
Outdoor & View Terrace.

Guest Ratings For This Property

7.9
Based on 1711 Reviews
100% verified reviews

Comfort

8.4

Cleanliness

8.4

Value For Money

7.8

Facilities

8.0

Guest Reviews

Rohit
family with young children
6.0
Pleasant
It was a pleasant experience with few shortcomings !
1. The Room, location and views were good and well connected to city. 2. Room sizes were really good and they upgraded us to Lake view which I am thankful to them.
1. Staff was not very friendly on few occasions. 2. Parking was always an issue if you reach resort after 8:00 PM 3. Breakfast menu was vey monotonous. 4. I see the resort was overpriced with the services provided.

Published on 05 Jan 2024

Lawrence
family with young children
8.0
Very good
Lovely break
Lovely staff , beautiful views at a great price
Showers) bathroom was outdated and the shower head combined with low pressure made it pretty hard to shower without bashing your back on the soap holder . Cupboard space for 4 people was also insifficient

Published on 04 Jan 2024

Talifolau
family with young children
10.0
Exceptional
Beautiful lakeview & awesome place to be
We love the location, cleanliness, facilities, almost everything was spectacular.
Just the price was a bit expensive but its all worth it

Published on 02 Jan 2024

Palak
young couple
2.0
Very poor
Very poor
We specifically requested for early check in instead of that we were checked in an hour later than the usual 2pm check in time.the staff was not co-operative in giving us an ETA so that we could move our bookings around. Pretty mediocre facilities for a four star hotel.No smart TV facility available.The staff told us that Netflix only works if you connect a samsung phone,really?? Not worth the money

Published on 01 Jan 2024

Te
family with young children
10.0
Exceptional
Exceptional
The scenery was beautiful, staff were amazing, very friendly and very accomodating. Food was delicious and bar staff were super efficient. Love it so much.
As I am a wheelchair user, i didnt have access to join my family poolside. But could watch them from the 3rd floor.

Published on 30 Dec 2023

Prasanna
family with young children
9.0
Superb
Superb
We were provided with Lake view and views were awesome. Accommodation was clean and comfortable. Laundry facilities are good, they had 4 pairs of washer and dryers all brand new. Staff were helpful and kind.
Limited parking space and you may have shortage on weekends if you return late back to room. On street parking is available though..

Published on 30 Dec 2023

Alok
family with young children
10.0
Exceptional
Great place with spacious rooms and a view.
Everything
Nothing

Published on 24 Dec 2023

Alok
family with young children
10.0
Exceptional
Great place with spacious rooms and a view
Well maintained, clean and tidy.
Nothing

Published on 24 Dec 2023

John
young couple
3.0
Poor
Only chose to stay as we had been there 5 years ago looks like you have done nothing to improve it
View
Condensation on windows Leaking fridge Rattling plumbing when water used/toilets flushed Rattle in air conditioning return No tea towel

Published on 23 Dec 2023

Zuzanna
young couple
4.0
Disappointing
Disappointing
View
Staff rudeness/dirty room

Published on 19 Dec 2023

Mercure Queenstown Resort is featured in

₹131 Onwards