Homewood Suites by Hilton Waco, Waco | Photos, Reviews & Deals @Holidify

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All Facilities for Homewood Suites by Hilton Waco

Category	Facilities
Activities	Happy hour, Bowling, Cycling.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Snack bar, Outdoor furniture, BBQ facilities.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services.
Cleaning services	Dry cleaning, Ironing service, Laundry.
Food & drink safety	Delivered food is securely covered, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Shared lounge/TV area.
Reception services	Express check-in/check-out, 24-hour front desk.
General	Pets allowed, Parking on site, Free parking, Parking.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Entertainment and family services	Kids' outdoor play equipment, Board games/puzzles.
Pool and wellness	Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fence around pool, Fitness.
Transport	Accessible parking, Street parking.

Guest Ratings For This Property

8.6

Based on 177 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.9

Value For Money

8.5

Facilities

8.9

Reviewers Mention About Homewood Suites by Hilton Waco

The Homewood Suites by Hilton in Waco receives positive reviews for its spacious and clean rooms, comfortable beds, and well-equipped kitchens. Guests appreciate the convenient location near restaura (Read More)nts and attractions like Magnolia and the Dr Pepper Museum. The breakfast is hot and tasty, and the staff is friendly and accommodating. Some minor issues were mentioned, such as a need for elevator and pool maintenance. Despite these small drawbacks, guests overall enjoyed their stay at this hotel.

Guest Reviews

Randy

young couple

9.0

Superb

Everything. did not do breakfast.

Rainy weather sucked

Published on 27 Dec 2023

Marna

family with young children

5.0

Passable

The location was great

Didnt feel clean

Published on 02 Nov 2023

Kristen

family with young children

7.0

Good

Glad it was just one night

The room and hotel are ready for an upgrade. There was peeling wallpaper in the bathroom and some dated fixtures. The shower water pressure (2nd floor) was not great and the elevator was very slow. The pool and facilities were closed for maintenance. When we discovered only three towels in our room and called the front desk, they said we had to come down to pick them up. I don't think they have much staff and seemed overwhelmed.

Published on 25 Oct 2023

Chris

young couple

10.0

Exceptional

Nice staff. Great room and location was super. Very clean. Will definitely stay here again.

Honestly can't think of anything. Met all our expectations and then some.

Published on 06 Oct 2023

Contreras

review category business travellers

10.0

Exceptional

Over all it was an excellent stay and I would most definitely be staying again when I go to Waco !

Location !!!

Parking availability lol

Published on 02 Oct 2023

Jeffrey

young couple

1.0

Bad

Would not recommend, horrible communication by front desk staff.

Buildings and rooms were nice. It could have been a positive experience except for horrible communication by the front desk staff.

Horrible communication by the front desk staff. Booking.com showed this site had trailer parking. When we checked in, we were told to park our pickup and small trailer at another hotel that was not part of the Hilton family. It felt wrong to park at another hotel with notifying them. We notified the front desk staff we had a small dog with us when we checked in. We paid for our room and left a card on file for incidentals. We were charged the correct price for the room. We received a call in the morning asking us to come to the front desk asap. We were told they did not have our card on file for incidentals. We give them our card. They immediately charged us $137. When we inquired about the charge the said it was $75 for the pet and $50 for other incidentals that they did not know about yet. We should have been told what the pet fee was when we checked in and we also feel that $75 pet fee is excessive. That is more that 50% of what the whole room cost. A manager or assistant manager came out when we were at the front desk. She did not introduce herself or do anything to resolve the issue. This could have been a positive experience if not for the front desk staff. We were planning on staying at the site on our way back, but now we are not. We may not stay at anymore Hilton sites if this is the way the front desk staff communicates.

(Read More)

Published on 22 Sep 2023

Nikketta

family with young children

10.0

Exceptional

The breakfast was amazing!

The TV did not work in the bedroom

Published on 14 Sep 2023

Veronica

young couple

6.0

Pleasant

I thinking about look for some other place to stay next time.

I usually stay hear we like the location and is ver comfortable.

The tv didnt work at all for all my entire stay I was very unhappy and a housekeeper didnt knock on door and try to open the door at 9 a.m. This is the first time I experience something like this at this hotel. I felt I was over price for one night and with no tv!

Published on 11 Sep 2023