Comfort Suites Waco Near University Area, Waco

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Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Higher level toilet, Visual aids: Braille, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility	Toilet with grab rails.
Room Amenities	Shallow end, Air conditioning, Heating.
Food & Drink	Snack bar, Vending machine (drinks).
Safety & security	Security alarm, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Common areas	Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General	Parking on site, Free parking, Parking, WiFi available in all areas.
Entertainment and family services	Board games/puzzles.
Transport	Accessible parking.
Pool and wellness	Outdoor pool, Swimming Pool, Fitness centre, Fence around pool, Outdoor pool (seasonal), Fitness.
Shops	Minimarket on site.

Guest Ratings For This Property

8.7

Based on 520 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.1

Value For Money

8.6

Facilities

8.9

Reviewers Mention About Comfort Suites Waco Near University Area

The Comfort Suites Waco Near University Area has a stellar staff, with the front desk team receiving high praise for their customer service. The rooms and lobby are newly remodeled and clean. Guests (Read More)appreciate the comfortable rooms and the breakfast options. The hotel is conveniently located near attractions, restaurants, and shopping centers. Safety is not an issue, with measures such as a fenced area and security cameras. Overall, guests are happy with their stay and mention notable details such as the friendly staff and great room service.

Guest Reviews

Stacey

review category business travellers

10.0

Exceptional

Excellent customer service. The entire staff was friendly and accommodating

Published on 30 Dec 2023

Fernando

young couple

8.0

Very good

Great location, nice room, very comfortable bed

Location and the bed was very comfortable

N/a

Published on 27 Dec 2023

Tammy

family with young children

9.0

Superb

Nice stop on my trip.

Nice staff. Conveniently located near Baylor University. The room was clean and comfortable.

Published on 21 Dec 2023

Cynthia

with friends

10.0

Exceptional

Nice staff

Quiet

Parking

Published on 20 Dec 2023

Garcia

family with young children

10.0

Exceptional

It was nice just the breakfast lady wasnt.

it was very comfortable. checked in at 1am and the lady at front desk was very patient and nice.

The breakfast lady WAS SUPER RUDE! Me and my brother were trying to figure out how to use the waffle machine and were confused and she just pointed to the sign then left. Also as I was getting my breakfast she asked is this yours to my plates and I said yes and she said can you move them to a table I was like uhh sure? I wasnt even done putting my breakfast on the plates !! She also was getting mad at some kid for not doing the waffles correctly.

Published on 18 Dec 2023

Donna

family with young children

10.0

Exceptional

Very clean.

Published on 14 Dec 2023

Magda

young couple

10.0

Exceptional

Cleaning

Published on 14 Dec 2023

Hargrow

young couple

10.0

Exceptional

Good sleep

Great location

Nothing

Published on 13 Dec 2023

Michael

young couple

7.0

Good

Overall the stay was good and would definitely book there again.

For the price, the suite rooms are a spectacular bargain. You get a room and a living area with full pull out couch for the price of some other standard rooms. We had a problem with our keycard not working on our door several times. But the the guy on night duty went out of his way to get it fixed and in the morning the operations manager compensated us. Even though getting locked out of your hotel room is pretty bad, I was impressed at how friendly and helpful the staff was.

I didn't like that we got locked out of our room. That's the first time that has ever happened to me so I don't know if that's a bad luck problem or this hotel's problemm.

Published on 17 Nov 2023