Heartland Hotel Queenstown, Queenstown, New-Zealand | Photos, Reviews & Deals @Holidify

About Heartland Hotel Queenstown

Located in Queenstown, the Heartland Hotel Queenstown offers a range of amenities including a restaurant, and fitness center. The hotel is praised for its fantastic location, just a short walk from the town center. Guests appreciate the warm and comfy rooms that come equipped with everything they need. The staff is described as super friendly and professional, providing excellent customer service. Visitors also enjoy the nice views and convenient access to nearby activities. The Heartland Hotel Queenstown is highly recommended for its affordability, location, and quality service.

Top Facilities

parking

bar

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Location & Nearby Places

Central Queenstown (0.2 Km from city center)

27 Stanley Street

15 Nearby Attractions

Sky Diving in Queenstown

0.2 km

Luge in Queenstown

0.2 km

Wineries in Queenstown

0.2 km

Queenstown Winter Festival

0.3 km

Skyline Gondola

0.3 km

White Water Rafting

0.3 km

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All Facilities for Heartland Hotel Queenstown

Category	Facilities
Business facilities	Fax/photocopying.
Activities	Skiing, Ski storage.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous	Non-smoking rooms, Lift, Family rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed.
Bathroom	Sauna.
Room Amenities	Safety deposit box.
Food & Drink	Room service, Restaurant, Bar, Kid meals.
Safety & security	Smoke alarms.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Tour desk, 24-hour front desk.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness	Fitness centre, Hot tub/Jacuzzi.
Transport	Street parking.

Guest Ratings For This Property

7.7

Based on 2786 Reviews

100% verified reviews

Comfort

8.2

Cleanliness

8.2

Value For Money

7.9

Facilities

7.6

Guest Reviews

Shane

family with young children

5.0

Passable

Good location

Little to no hot water Room was a bit run down and untidy. Toilet may as well have been in the shower and hand basin in toilet bowl, that is how tight the bathroom is, and shower was shocking.

Published on 05 Jan 2024

James

family with young children

7.0

Good

Good location with short walk down the hill into town. Room was spacious, bed was comfortable, most units will have some view over the lake..

Room 16 (I think I'm remembering correctly) has a balcony immediately next to the roof of the lobby, which has a 24-yr extraction fan running. Not ideal, because there's no a/c to cool the room without keeping a window and/or door to that balcony open on warm nights. Staff were competely inflexible about checking out slightly later than 10:00 -- that's not the norm in NZ.

Published on 04 Jan 2024

Chantima

family with young children

4.0

Disappointing

Not impressed

The unit we were in is rundown. Wasnt pleasant to stay.

Published on 02 Jan 2024

Caroline

with friends

9.0

Superb

Everything you need for a night in Queenstown.

Very comfy beds, great location. The gym and spa are great too!

The bathroom was a bit of a weird setup but the shower had great pressure

Published on 02 Jan 2024

Ziggy

young couple

6.0

Pleasant

A great location

Great location, close to everything

The facilities are dated and there was a really musty smell in the corridors.

Published on 01 Jan 2024

Andrew

family with young children

10.0

Exceptional

The location was great and very walkable to downtown Queenstown. The rooms were clean, and the breakfast buffet was delicious. We were very pleased with everything, and it proved to be great value for our money. I highly recommend the Heartland Hotel for anyone planning a trip to Queenstown!

Published on 31 Dec 2023