Grand Bohemian Hotel Asheville, Autograph Collection, Asheville

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All Facilities for Grand Bohemian Hotel Asheville, Autograph Collection

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Higher level toilet, Pet bowls, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Outdoor furniture, Room service, Restaurant, Bar.
Safety & security	24-hour security, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Laundry.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
General	Private parking, Pets allowed, Parking on site, Parking.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Head massage, Foot massage, Massage, Spa and wellness centre, Back massage, Fitness centre, Full body massage, Couples massage, Hand massage, Neck massage.
Transport	Car hire, Electric vehicle charging station, Bicycle rental.
Outdoor & View	Terrace.

Guest Ratings For This Property

9.0

Based on 195 Reviews

100% verified reviews

Comfort

9.4

Cleanliness

9.5

Value For Money

8.3

Facilities

9.2

Reviewers Mention About Grand Bohemian Hotel Asheville, Autograph Collection

The Grand Bohemian Hotel Asheville, Autograph Collection has received positive reviews for its customer service, cleanliness, and proximity to restaurants and attractions. Guests appreciated the frie (Read More)ndly staff and luxurious rooms, with one reviewer specifically mentioning the helpfulness of Al and Todd. However, one guest mentioned noise issues in their room due to street noise and trains passing by. Another guest had a negative experience with their initial room, but the hotel promptly resolved the issue and provided excellent service. The restaurant and bar were praised for their unique menu and enjoyable atmosphere. Overall, guests had a great experience and would consider staying again.

Guest Reviews

Lynda

young couple

10.0

Exceptional

Relaxed, with our dog, and enjoyed Christmas with fellow travelers and staff!

Location and accommodations were perfect!

No complaints at all

Published on 28 Dec 2023

Linda

family with young children

10.0

Exceptional

The best hotel experience I ever had in my 45 years of travel.

The staff provided stellar friendly service, the meals were great with attentiveness to food allergies and the room had excellent amenities. Our stay for Christmas Eve was outstanding.

Did not like an open menu for Christmas Eve dinner was not offered at the Red Stag Grill. The four course meal was too much food and expensive. Compared to Christmas morning brunch with open menu and the meal was excellent.

Published on 26 Dec 2023

Natalie

group

10.0

Exceptional

The only thing that could have improved my stay would be more outlets in the room. Otherwise, everything was fantastic and we will be back for our annual Asheville trip!

Published on 28 Nov 2023

Laurel

young couple

9.0

Superb

Great stay for relaxation and enjoyment

Gorgeous accommodations. Great staff. Pet friendly! Great location!

Paid parking

Published on 07 Nov 2023

Billy

young couple

3.0

Poor

Very disappointed

very little!!!!

I requested a 3:00 PM check-in time.....I was emailed the day I booked the room that was agreed to and they approved this request. We checked in around 2:30 PM and had to wait in the lobby until 3:50 to get a key to our room. Very poor service!!!! The downtown locations is very noisy with car, truck traffic. Also someone reset the A/C controls in my car, I think they were setting in it sometime during the evening, these settings due not change on their own. 2020 Porsche!!!!

Published on 24 Oct 2023

Amanda

family with young children

9.0

Superb

Beautiful large rooms, wonderful linens etc. Mattress doesn't mask movement from one side of the bed to the other, but was very comfy! Ate at the Red Stag, restaurant in-house, and it was delicious. Staff was lovely and welcoming, atmosphere is really cool.

Published on 17 Oct 2023

Richard

young couple

9.0

Superb

Hotel and location was great

Food was great. Having it on a table instead a tray would be easier.

Published on 27 Sep 2023

Anonymous

review category business travellers

8.0

Very good

Such a nice place to stay, pleasant clean and relaxing. Restaurant good. Good service in valet and Restaurant.

The hotel staff at front is professional but boderline insincere , seems forced. Some mistakes on bill and charging.

Published on 17 Aug 2023

Laura

solo traveller

8.0

Very good

Single Lady Getaway

Location. I felt safe traveling alone. The room was beautiful. The staff was amazing and so kind. The food at the restaurant was amazing with wonderful staff.

The ants. I was taken care of at check out but still disappointed that a high end hotel had ants. I didn't find the thermostat until the last night and wish I could have located it sooner. I woke up sweating each night due to being accustomed to sleeping at a much cooler temperature.

Published on 17 Jul 2023