Home2 Suites By Hilton Asheville Biltmore Village, Asheville

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All Facilities for Home2 Suites By Hilton Asheville Biltmore Village

Category	Facilities
Business facilities	Fax/photocopying, Business centre, Meeting/banquet facilities.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout, Designated smoking area, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Air conditioning.
Food & Drink	Outdoor furniture, BBQ facilities.
Safety & security	Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Key card access.
Common areas	Outdoor fireplace.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Swimming Pool, Fitness centre, Swimming pool, Outdoor pool, Outdoor pool (seasonal), Fitness.
Shops	Minimarket on site.

Guest Ratings For This Property

8.9

Based on 365 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.2

Value For Money

8.7

Facilities

9.2

Reviewers Mention About Home2 Suites By Hilton Asheville Biltmore Village

Guests had a pleasant stay at Home2 Suites By Hilton Asheville Biltmore Village. They enjoyed the convenient location near the airport and local shopping. The staff was friendly and helpful, with spe (Read More)cial mentions for Paul, David, and Charlie. The room size was impressive and the kitchenette was convenient. Some cleanliness issues were noted with the floors, but it didn't deter guests from wanting to stay again. The breakfast was excellent, and the fitness center was well-equipped. The staff handled a water leak situation efficiently. Overall, a positive experience.

Guest Reviews

Jana

young couple

7.0

Good

Location was excellent. Lot's of grass for dog

One elevator was out of order for several days. Water wasn't hot enough. Breakfast was from 6 am to 9am ... Front desk and main lobby was on second floor. So we have to go trough garage and take elevator. Of course if one elevator is broken, you spen lots of your time waiting in garage....

Published on 02 Jan 2024

Nancy

young couple

9.0

Superb

Ill stay in this property again.

Location was central to our activities.

Registration was on second floor. Only one elevator was working.

Published on 01 Jan 2024

Anonymous

young couple

8.0

Very good

The shower in the bathroom had hair all on the floor from the previous guest.

Published on 01 Jan 2024

Karla

young couple

10.0

Exceptional

It was a very pleasant stay. Will definitely stay again.

Location was perfect. Large rooms. Ability to chose my room.

One of the elevators were out, causing long wait time. Housekeeping dress code very lax. Dont want to see your pants down on your thighs.

Published on 22 Dec 2023

Hugh

young couple

8.0

Very good

Comfortable

Location, good coffee, parking out if elements, room counter space

Didnt get our reserved room. Broken elevator made wait times long

Published on 19 Dec 2023

Anonymous

young couple

8.0

Very good

Great location and room! I would still stay again .

The rooms were really big, so that gave us more room to move around and get ready. Also, location was great for us to go the Biltmore!

I disliked the Breakfast very much. My husband liked a waffle. But the egg sandwich with Sausage was so dry and hard. Tasted so bad. Coffee was the only thing good. Also, only one elevator working which means longer waits.

Published on 13 Dec 2023

Hunter6590

young couple

4.0

Disappointing

Nice location, lack of service for requests

The location was great.

Trash was left in room from previous guest. Inadequate supplies in bathroom and coffee station. Made us wonder if the sheets were actually changed. Requested supplies several times. The night clerk the first night we were there was the only clerk that responded to our request. The other Clerk's didn't respond at all. The kitchen sink was stopped up the whole time we were there. If the room had been clean and c well stocked the facility would have been very nice.

Published on 02 Dec 2023

Gary

young couple

10.0

Exceptional

Most relaxing, clean/comfortable, quiet hotel atmosphere at such reasonable price & location.

EXTREMELY CLEAN, Quiet, Large Comfortable Room w/great kitchen, Staff-very welcoming & helpful on directions, king room had very comfy sofa sleeper & large TV as well. Perfect location.

Absolutely NOTHING negative.

Published on 01 Dec 2023