Hampton Inn & Suites-Asheville Biltmore Village, NC, Asheville

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All Facilities for Hampton Inn & Suites-Asheville Biltmore Village, NC

Category	Facilities
Business facilities	Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Kid-friendly buffet, Wine/champagne, Vending machine (snacks), Outdoor furniture, Vending machine (drinks), Room service, Bar, Coffee house on site.
Services	Internet services.
Cleaning services	Dry cleaning.
Common areas	Outdoor fireplace, Shared lounge/TV area.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Contactless check-in/check-out.
General	Parking on site, Free parking, Parking.
Transport	Shuttle service, Accessible parking, Shuttle service (additional charge).
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year), Fitness.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

9.2

Based on 717 Reviews

100% verified reviews

Comfort

9.4

Cleanliness

9.5

Value For Money

8.9

Facilities

9.4

Reviewers Mention About Hampton Inn & Suites-Asheville Biltmore Village, NC

Overall, guests had a positive experience at the Hampton Inn & Suites in Asheville Biltmore Village. The hotel was described as clean, quiet, and cozy, with modern and comfortable rooms. The location (Read More) was praised for being close to attractions like Biltmore Estate and Biltmore Village. The staff was friendly and helpful, and the breakfast was delicious with a good variety of options. Some minor issues were mentioned, such as empty soap containers and slightly cramped rooms. There were also mentions of noise in the hallways and a lack of water on New Year's Eve, which caused inconvenience. However, guests still considered it a great stay.

Guest Reviews

Paula

young couple

9.0

Superb

Perfect location. Would stay at this hotel again if ever in the area.

Great location. Beautifully clean property. Large room. Safe, well lite parking lot. Kind staff. Nice amenities. Nice breakfast.

Hallways were a bit noisy. Woke without water and not able to shower or use the restroom before check out which I understand is out of their control. But service recovery was lacking, no compensation was offered.

Published on 04 Jan 2024

Anonymous

family with young children

8.0

Very good

Nice hotel and was exceptional clean it didnt care for the room service policy..

Close proximity to the biltmore .

Stayed for 2 nights and room was not serviced. On the 2nd day ,we noticed a small sticker on the bathroom mirror rooms serviced ever other day of your stay . Unfortunately for the price of the room , it should have been made up .. at least some fresh towels. We Did call down to the front desk and they brought some immediately .

Published on 04 Jan 2024

Anonymous

family with young children

10.0

Exceptional

Perfect family location.

Their staff was amazing! The facility is well kept and maintained. We will be back.

Nothing. Everything was superb.

Published on 29 Dec 2023

Sherri

young couple

10.0

Exceptional

Nice hotel, great staff and location

Great location, close to everything we wanted to see. Front desk staff were pleasant and helpful. Rooms were clean and comfortable. Would stay here again!

Published on 29 Dec 2023

Tarbet

young couple

8.0

Very good

We would come back if ever back in town!

Clean, reasonably priced. Great breakfast buffet w/decent coffee. Desk staff friendly and helpful.

Bed was a little too firm.

Published on 26 Dec 2023

Toni

family with young children

10.0

Exceptional

Great stay for a short visit to the Bilmore Estate.

Great location....3 min to Biltmore. Most important, the room was super clean! Decent breakfast with standard fare. Endless cups of coffee, tea and hot chocolate throughout the day. Staff was friendly and helpful.

Published on 21 Dec 2023

Donna

group

10.0

Exceptional

Staff and management Elliott was wonderful.

Wonderful

Pillows were too small

Published on 18 Dec 2023

Beverley

young couple

10.0

Exceptional

Visit Ruby at the Hampton Inn bar

Close proximity to Biltmore Estate and the first Hampton Inn we've stayed at that had a bar. Very nice!

Published on 17 Dec 2023

Gman1161964

young couple

10.0

Exceptional

Amazing Property!!!

Property Had Everything You Could Ask For. Awesome Breakfast!!!

Bed A Little Hard. But Awesome Property.

Published on 17 Dec 2023

Jeffrey

young couple

8.0

Very good

We enjoyed our stay. would recommend to others.

room was super clean and bed was comfy. breakfast was really good every day. staff was attentive. when we got to our room I noticed the stopper in the sink wasn't working. someone from facilities came up right away and fixed the issue.

could have had regular drawers to keep our clothes in during the stay. found little baskets but that really wasn't great.

Published on 16 Dec 2023