Four Points by Sheraton Asheville Downtown, Asheville

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All Facilities for Four Points by Sheraton Asheville Downtown

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Golf course (within 3 km).
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Vending machine (snacks), Vending machine (drinks), Restaurant, Bar.
Safety & security	Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning.
Services & Extras	Key access, Key card access.
Common areas	Sun terrace, Shared lounge/TV area.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	ATM/cash machine on site, Express check-in/check-out, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness	Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Outdoor pool (seasonal).
Transport	Accessible parking.
Shops	Minimarket on site.

Guest Ratings For This Property

7.7

Based on 477 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.3

Value For Money

7.7

Facilities

7.7

Reviewers Mention About Four Points by Sheraton Asheville Downtown

One reviewer mentioned that the rooms at the Four Points by Sheraton Asheville Downtown are older and could use some updating, but the customer service was excellent. Despite the outdated rooms, they (Read More) would still consider staying again due to the hotel's great location and accommodating staff. Another guest praised the hotel's friendly and helpful front desk staff, mentioning that they were able to check in early and park for free. The room was simple but clean and had all the necessary amenities. They were happy with the value and service provided.