DoubleTree by Hilton Asheville Downtown, Asheville

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All Facilities for DoubleTree by Hilton Asheville Downtown

Category	Facilities
Activities	Bike tours, Live music/performance, Walking tours, Stand-up comedy, Pub crawls, Hiking.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available.
Room Amenities	Shallow end, Heated pool, Air conditioning, Heating.
Food & Drink	Kid-friendly buffet, Wine/champagne, Special diet menus (on request), Outdoor furniture, Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Outdoor fireplace, Shared lounge/TV area.
Reception services	Valet parking, Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
General	Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Transport	Accessible parking, Electric vehicle charging station.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.2

Based on 423 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

9.0

Value For Money

7.7

Facilities

8.6

Reviewers Mention About DoubleTree by Hilton Asheville Downtown

The DoubleTree by Hilton Asheville Downtown has a great location near downtown and walking distance to attractions. The rooftop bar offers fantastic mountain views. The hotel lobby is tasteful, with (Read More)a nice terrace to relax. Some guests mentioned noise from nearby ambulances but praised the quiet rooms and helpful staff. The hotel is well-kept and the rooms are clean. The service is excellent, especially at the breakfast bar. The rooftop bar is a must-see, but can get crowded. Overall, it's a welcoming and comfortable hotel.

Guest Reviews

Katherine

young couple

8.0

Very good

Decent

It was a nice, large room.

Small lobby. Had to order at the bar for our food, no server. The fact you are paying good money for a hotel room at a hotel that has a parking lot, yet you have to pay extra to park in the parking lot just doesn't make sense! I'm not sure the surrounding area is someplace you'd want to be after dark, or even possibly during the day!!

Published on 02 Jan 2024

Maureen

family with young children

10.0

Exceptional

The very nice relaxing stay

Everything went well easy chicken great breakfast in the morning friendly staff

There was supposed to be a indoor heated pool, and there wasnt

Published on 29 Dec 2023

Anonymous

family with young children

10.0

Exceptional

Location

Published on 20 Dec 2023

Matt

family with young children

10.0

Exceptional

Clean, comfortable, updated rooms. Warm welcome and a short walk into the city centre.

Some construction noise but this didn't impact our sleep.

Published on 20 Dec 2023

Santosh

review category business travellers

8.0

Very good

Overall good value for money

Room and amenities

Location is not great

Published on 18 Dec 2023

Fondren

young couple

8.0

Very good

We enjoyed our stay.

Our room had a great view of the mountains and the beautiful shades of fall.

We noticed the homeless mission was across the street and several groups of homeless were congratulating around the hotel.

Published on 28 Nov 2023

Elaine

group

10.0

Exceptional

Enjoyed stay!

Location great- staff helpful!

Published on 19 Nov 2023

Wesley

group

6.0

Pleasant

Alright, served its purpose. Overpriced though.

It was clean, food options pathetic!

Room service and a menu with more than 5 items on it... come on. This does a black eye to the name Hilton. I used to party with Paris, Nikki Hiltons daughter, as in the one the place is named after... I had to susbsiste on sub par bar food and drinks. Better menu and also, PLEASE TELL GUEST THERE IS A BAR ON THE ROOF!!!! ELEVATOR WAS SO CASUAL, WE NEVER FOUND IT. ADD A NEON SIGN. SHEESH!

Published on 13 Nov 2023