Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel, Indianapolis

About Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel

An IHG Hotel Crowne Plaza Indianapolis is located in downtown Indianapolis. The accommodations feature air conditioning, a safety deposit box, and daily housekeeping. Experience a unique stay in our Pullman train car suite, where you can enjoy the rich history of the oldest Union Station in the world. Conveniently located near famous landmarks such as The Slippery Noodle and The Whistle, the hotel is perfect for exploring the city. The friendly staff will ensure that your stay is enjoyable and memorable.

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All Facilities for Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Family rooms, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Kid-friendly buffet, Wine/champagne, Breakfast in the room, Special diet menus (on request), Vending machine (snacks), Kid meals, Vending machine (drinks), Room service, Restaurant, Bar.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key access, Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Shared lounge/TV area.
Reception services	Valet parking, ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
General	Private parking, Parking on site, Parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Transport	Accessible parking, Parking garage.
Pool and wellness	Fitness centre, Sun loungers or beach chairs, Fitness.

Guest Ratings For This Property

8.2

Based on 532 Reviews

100% verified reviews

Comfort

8.5

Cleanliness

8.5

Value For Money

7.8

Facilities

8.4

Guest Reviews

Donna

family with young children

9.0

Superb

Love the location

It's was a bit cool in the hotel

Published on 02 Jan 2024

James

young couple

10.0

Exceptional

I enjoy the stage of Crowne Plaza just the food location and accessibility oil Stadium in the center

Did not eat the breakfast. Im not a breakfast person.

I figured your fiber, six years ago, and the food was a higher quality and better preparation than it was a sign. This was a lower quality food and a preparation was much less.

Published on 22 Dec 2023

Lovelle

family with young children

10.0

Exceptional

Great stay, will stay again

That the room was in a train! Closest hotel to the Colts stadium. Beautiful hotel, restaurant available.

Valet parking only $45

Published on 22 Dec 2023

Edward

young couple

10.0

Exceptional

Very comfortable and polite staff excellent place to stay

Very cold the night we stayed, heat didn't work till after 7pm

Published on 19 Dec 2023

Thomas

young couple

7.0

Good

Location to Lucas Oil

Valets did not plan for a busy weekend Had to park in parking garage instead of parking at hotel

Published on 18 Dec 2023

Rachel

family with young children

7.0

Good

Go the extra mile and offer free coffee for your guests. It would have also been nice to give us a heads up about the train at 11:45

Published on 18 Dec 2023

Anonymous

with friends

10.0

Exceptional

Great stay

Close to stadium and downtown

Beds uncomfortable

Published on 29 Nov 2023

Susan

young couple

8.0

Very good

I let them know it was our 40th wedding anniversary and we had never been there before. I thought we would get a Happy A

Its amazing

The bed and pillows was so hard. The pillows gave us a headache.

Published on 20 Nov 2023

Natalie

young couple

2.0

Very poor

It was dirty and smelled badly

Published on 13 Nov 2023

Ruiz-snowden

family with young children

10.0

Exceptional

Perfect location to meet all your downtown destination adventures.

Location. It was pricey for our travel, but worth every penny to be in walking distance for everything we did. WOW! The location made it worth it and we will be back!

If I had to pick something--it would be the train car was smaller than I thought---but, it was a nice experience. Everything else was excellent. Staff was super friendly and amenities were great!

Published on 11 Nov 2023