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Hotel

Cloud Hotel & Suites

Nairobi City Centre (6 kms from Strathmore University)
7.1
(713 reviews)

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Top Facilities

parking

bar

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Location & Nearby Places

Nairobi City Centre (3.8 Km from city center)

Diamond Plaza, Parklands

15 Nearby Attractions

Nairobi National Museum

1.8 km

Nairobi Snake Park

1.9 km

Westgate Shopping Mall

2.0 km

Maasai Market

2.4 km

Karura Forest

2.5 km

Jamia Mosque Nairobi

2.8 km

Lake Naivasha

3.0 km

Nairobi Arboretum

3.0 km

African Heritage House

3.1 km

Central Park Nairobi

3.1 km

National Archives

3.1 km

Nairobi Gallery

3.2 km

Kenyatta International Conference Centre

3.4 km

Uhuru Park

3.6 km

Village Market Nairobi

3.6 km

See All Attractions

All Facilities for Cloud Hotel & Suites

Category Facilities
Activities Happy hour, Temporary art galleries, Movie nights, Golf course (within 3 km).
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Soundproof rooms.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Accessibility Toilet with grab rails, Emergency cord in bathroom.
Bathroom Sauna.
Room Amenities Heated pool, Air conditioning, Heating, Pool cover, Safety deposit box.
Food & Drink Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, BBQ facilities, Restaurant, Kid-friendly buffet, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property.
Services WiFi, Free WiFi, Internet services.
Cleaning services Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras Lockers, Key access, Key card access.
Common areas Sun terrace, Shared lounge/TV area.
Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services Express check-in/check-out, Concierge service, Invoice provided, Tour desk, ATM/cash machine on site, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
General Private parking, Parking, Parking on site, WiFi available in all areas.
Entertainment and family services Kids' outdoor play equipment, Baby safety gates, Nightclub/DJ, Casino.
Pool and wellness Hot tub/Jacuzzi, Steam room, Swimming pool, Hair cut, Swimming Pool, Fitness centre, Beauty Services, Fitness classes, Indoor pool (all year), Spa/wellness packages, Body treatments, Fitness, Spa facilities, Hair styling, Personal trainer, Spa and wellness centre, Spa lounge/relaxation area, Indoor pool, Fitness/spa locker rooms, Yoga classes.
Transport Airport shuttle, Car hire, Airport shuttle (additional charge), Airport drop off, Public transport tickets, Shuttle service (additional charge), Shuttle service, Airport pick up.
Shops Minimarket on site, Barber/beauty shop.

Guest Ratings For This Property

7.1
Based on 713 Reviews
100% verified reviews

Comfort

7.6

Cleanliness

7.6

Value For Money

7.5

Facilities

7.3

Reviewers Mention About Cloud Hotel & Suites

Cloud Hotel & Suites offers a very good experience with excellent breakfast and various amenities including a gym, sauna, steam room, and business lounge. The area is also convenient with Indian food (Read More) courts and grocery stores nearby. The staff is nice, but the food in the restaurants can have a long wait time. Guests appreciate the cool and nice atmosphere, especially the view. The food is delicious, and the hotel is recommended for families with a nice place for kids and a swimming pool. The parking is secure, and the hotel offers clean rooms with helpful staff. Nearby, there is a hospital and the hotel provides luxury facilities.

Guest Reviews

Janvier
young couple
8.0
Very good
Very good
Breakfast was good

Published on 02 Jan 2024

Moses
family with young children
1.0
Bad
Bad
Location
Bedbugs

Published on 24 Dec 2023

Narhari
family with young children
9.0
Superb
Superb
Well located above shopping area.
While we booked 2 rooms for 2 adult n child. Had to pay for 1 breakfast too despite having 2 rooms. Booking. Com Site could also have shown option of extra bed as same was available. We ended up booking 2 room unecessarily.

Published on 24 Dec 2023

Shahid
review category business travellers
1.0
Bad
Hu
N.a
N.a

Published on 19 Dec 2023

Rudolf
review category business travellers
7.0
Good
If only there was no wedding event, it would have been better.
Yes
It was busy if the wedding events

Published on 13 Dec 2023

Steven
solo traveller
4.0
Disappointing
It was ok.
Some of the staff were helpful, this was mostly the ladies on reception. There was an older Indian man who was not helpful at all.
I had to change rooms twice. The first room smelt of cigarette smoke and the second room had a leak from the ceiling. The third room was fine but the shower leaked onto the bathroom floor so was dangerous. The spa was a joke. Too small and full of children. I went for a sauna and there were 5 children in the hot tub and water was all over the floor. It was terrible. I would not expect children to be allowed in a spa.

Published on 27 Nov 2023

Anonymous
review category business travellers
5.0
Passable
A viable alternative if all the rest if booked
View from the window. Staff was very nice. Breakfast was complete.
Pool was cold and water not so clear. The location is in a strange area inside a marketplace in a building under construction

Published on 24 Nov 2023

El
family with young children
10.0
Exceptional
Exceptional
Everything
Nothing

Published on 14 Nov 2023

El
family with young children
10.0
Exceptional
Exceptional
I liked Everything
Nothing .. everything was perfect

Published on 14 Nov 2023

Haji
family with young children
9.0
Superb
Superb
the rooms were good and comfortable
size of the rooms abit small

Published on 01 Nov 2023

₹80 Onwards