Wild Palms, a JdV by Hyatt Hotel, Silicon Valley

This property has been featured in "49 Best Hotels In Silicon Valley ".

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parking

wifi

pool

bar

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King Room

Max 2 Adults

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This double room has air conditioning, a large work desk, a mini frig and tea/coffee maker.

Double Room with Two Double Beds

Max 4 Adults

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This quadruple room features a tea/coffee maker, air conditioning, mini frig and a large work desk.

Queen Room with Roll-In Shower - Disability Access

Max 2 Adults

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This double room's standout feature is the pool with a view. The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.

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All Facilities for Wild Palms, a JdV by Hyatt Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Allergy-free room, Pet bowls.
Accessibility	Adapted bath, Upper floors accessible by elevator, Toilet with grab rails, Accessible by lift, Lowered sink, Entire unit wheelchair accessible, Raised toilet, Roll-in shower, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shampoo, Body soap, Conditioner, Free toiletries, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Sofa, Hypoallergenic, Cots, Feather pillow, Wardrobe or closet, Clothes rack, Hypoallergenic pillow, Seating Area, Iron, Safety deposit box, Ironing facilities, Heating, Socket near the bed, Pool with a view, Air conditioning, Desk, Shallow end, Carpeted, Trash cans, Pool towels, Non-feather pillow.
Food & Drink	Wine/champagne, Wine glasses, Coffee machine, Bottle of water, Refrigerator, Vending machine (drinks), Vending machine (snacks), Fruits, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, Smoke alarm, Security alarm.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Key access.
Media & Technology	Laptop safe, Flat-screen TV, Telephone, Pay-per-view channels, Cable channels, TV, Radio.
Common areas	Sun terrace, Outdoor fireplace, Garden, Picnic area.
Reception services	Invoice provided, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
Physical distancing	Contactless check-in/check-out, Mobile app for room service, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Pool and wellness	Sun umbrellas, Fitness centre, Fitness, Hot tub/Jacuzzi, Sun loungers or beach chairs.
Transport	Shuttle service (additional charge), Shuttle service, Shuttle service (free).
Outdoor & View	Terrace, Pool view, Mountain view, Inner courtyard view.
Shops	Minimarket on site.

About This Property

The Wild Palms Hotel, part of JdV by Hyatt, features a vibrant Mediterranean ambiance thanks to its two spectacular courtyards, and also offers the advantage of an excellent location right in Silicon Valley.

Guest Ratings For This Property

8.1

Based on 469 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.6

Value For Money

8.3

Facilities

8.2

Guest Reviews

Acorncal

family with young children

10.0

Exceptional

When problems came up, staff members took action swiftly. All of them were very pleasant.

Some parts of the hotel was under construction.

Published on 02 Jan 2024

Malik

young couple

2.0

Very poor

Not as expected.

The pictures of the room looked much better than the actual room. The room was not as welcoming or spacious. Breakfast was not as advertised at all. On the site and in past reviews it mentioned a full continental breakfast, but due to the hotel having remodeling done, the kitchen was not staffed so the described hot breakfast was not available. They offered toast, yogurt, and string cheese. The pool was available, but the fencing had construction barricade on it to help keep debris out, so we did not use the pool area because we suspected that there would be debris in the pool

Published on 01 Jan 2024

John

family with young children

6.0

Pleasant

Employees great and friendly

Having a room next to main road before surgery the next day, got no sleep, they did move us to another room after surgery. Thank you for that.

Published on 17 Dec 2023

Busaba

young couple

4.0

Disappointing

Dont do it but it is clean

Got to admit that it is very clean

I can hear upstairs walking, housekeeping cleaning upstairs, noisy from the road. Everyday breakfast continental, states on the week side as breakfast NOT breakfast continental and same as every day. Housekeeping and maintenance, front desk dont like to walk and get us clean cup and water glasses. Some said no English . Front desk !! Just past the bucket. Very sad experience. They are under construction, they block half of the pool view with Home Depot plastic on the fence. Their website said I will have either mountain or pull view! I dont see any mountain near the hotel. No this hotel is for people in and out quickly. If you plan to stay more than one day dont do it.

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Published on 12 Dec 2023

Tomas

review category business travellers

8.0

Very good

Lovely though a bit quirky hotel with 60s feel. Everything seemed very new in my room and it was pristine clean.

Breakfast during the ongoing lobby reconstruction was rudimentary: bagels, juice, yogurt and coffee.

Published on 10 Dec 2023

Srinath

review category business travellers

4.0

Disappointing

Nothing much. Repairs were going on.

No proper breakfast. Property was under renovation and lot of noise.

Published on 27 Nov 2023

Stewart

young couple

8.0

Very good

Overall very happy with room, location and price and staff.

The staff were very helpful in locating out three rooms very close together as I had asked. In all other respects they were helpful and professional. The day we arrived was a holiday and the breakfast was 'cancelled'. Staff said it was complimentary and therefore not something we had paid for. I did not think that was honest. The next day however the breakfast was available. So just be forewarned if traveling during holidays.

Did not realize that the lobby would not be open and the remodeling in progress. Photos during reservation process did not reflect this.

Published on 25 Nov 2023

Carrie

family with young children

9.0

Superb

Would highly recommend this place.

Quiet and comfortable beds.

Construction/remodeling going on.

Published on 14 Nov 2023

Kristen

solo traveller

9.0

Superb

My stay at the Wild Palms was sweet and easy and I would recommend this quaint spot to friends and fellow travelers.

I adored the little room and unique decor. The staff were friendly and helpful and the room was clean and very comfortable.

I was there during lobby renovations which created a couple of small inconveniences, but nothing to complain about and I would happily stay here again when in town.

Published on 09 Nov 2023