Grand Hotel, Silicon Valley

This property has been featured in "49 Best Hotels In Silicon Valley ".

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Top Facilities

parking

bar

wifi

pool

food

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King Room

Max 2 Adults

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Offering free WiFi, this air-conditioned room features a full-size bathroom with granite counter-tops and vanity mirrors, an LCD TV, an iHome docking station, a mini-fridge and plush guest robes.

Queen Room with Two Queen Beds

Max 4 Adults

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Offering free WiFi, this air-conditioned room features a full-size bathroom with granite counter-tops and vanity mirrors, an LCD TV, an iHome docking station, a mini-fridge and plush guest robes.

Villa with One King Bed

Max 4 Adults

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This air-conditioned modern villa is decorated with peaceful color tones and chic decor. Located in a serene garden setting, this villa features a separate bedroom, a living room with fireplace, a fully equipped kitchen and a spacious bathroom with granite counter-tops and dual vanity mirrors.

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All Facilities for Grand Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift, Designated smoking area.
Accessibility	Adapted bath, Upper floors accessible by elevator, Toilet with grab rails, Accessible by lift, Raised toilet, Shower chair, Roll-in shower, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shower cap, Shampoo, Body soap, Conditioner, Spa bath, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Soundproofing, Feather pillow, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Tile/marble floor, Ironing facilities, Heating, Extra long beds (> 2 metres), Socket near the bed, Hardwood or parquet floors, Pants press, Air conditioning, Desk, Carpeted, Trash cans, Fireplace.
Food & Drink	Kitchenware, Wine glasses, Stovetop, Kid-friendly buffet, Kitchenette, Coffee machine, Dining area, Room service, Dishwasher, Refrigerator, Microwave, Vending machine (drinks), Minibar, Kitchen, Dining table, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, Fire extinguishers, Security alarm.
Services	Wireless Internet.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology	Laptop safe, Satellite channels, Flat-screen TV, Telephone, Cable channels, TV, Radio.
Common areas	Sun terrace, Garden, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Luggage storage, 24-hour front desk, Express check-in/check-out.
Physical distancing	Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Pool and wellness	Sun umbrellas, Sun loungers or beach chairs.
Outdoor & View	Terrace, Patio, View, Balcony.

About This Property

Located next to Sunnyvale Civic Center, Grand Hotel offers a year-round outdoor heated pool and hot tub. Free WiFi is included in all guest rooms. San Jose International Airport is 16 km away.

Guest Ratings For This Property

8.5

Based on 1036 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.9

Value For Money

8.7

Facilities

8.6

Guest Reviews

John

young couple

5.0

Passable

Not a 4 star hotel

Published on 05 Jan 2024

Dao

young couple

7.0

Good

The mattress and pillows were comfortable. The bathroom was spacious. The hotel was quiet despite being located on a busy street. Free parking.

Around the borders of the shower floor there were many black stains or mold in the grout. The bathroom had only 2 hooks for towels. A front desk staff spoke too fast and it was difficult to understand him.

Published on 03 Jan 2024

Stacy

family with young children

10.0

Exceptional

This hotel was amazing, just what I needed. Peaceful and clean.

The breakfast was limited due to a late delivery. I expected a little bit more seeing that I was charged for it. But they said the holidays caused a delay in shipping the breakfast items for some reason.

Published on 02 Jan 2024

Marco

family with young children

9.0

Superb

Great

Location and quite area

The breakfast needs points to improve

Published on 29 Dec 2023

Sandy

family with young children

9.0

Superb

fabulous stay, would return & recommend to everyone

FREE convenient parking, clean room, spacious bathroom, large TV, dresser, two sinks in bathroom, large shower, shower gel, hand gel, complimentary breakfast with fruits, tea, coffee, eggs, croissant. tea packets & coffee in room. close to my family in Sunnyvale, trader joes, the farmers market, restaurants. Excellent location.

the hot water for tea was not hot enough (in room for shower & for the tea at breakfast), the breakfast room was not vacuumed, the utensils for the boil egg was too clumsy & awkward, the bread selection was not great, croissant was not good, had better at Costco, breakfast room w/ large windows overlooking pool was nice, lastly perhaps a bathmat & more towel bars in the bathroom.

Published on 25 Dec 2023

Deana

young couple

5.0

Passable

This property has really gone downhill in the past year with very noticeable changes. Its still reasonably priced but n

Location. Free parking, size of room

The sheets on one of our beds were clean but stained. The shower was needing caulking and wasnt as clean as it shouldve been. Weve been coming to this location for years and it used to be one of our faves. There was always a hot breakfast included. This was the first time weve been here since they only have continental breakfast now

Published on 18 Dec 2023

Emily

family with young children

7.0

Good

The beds are super comfortable, staff was friendly. Room was actually huge too. I loved the little coffee station that was paired with wine glasses and the robes in the closet for use.

Major language barrier. Thick accents, making it really hard to understand staff. Found cockroaches in my bathroom, which I know isn't "their fault" but the whole place looked like the bed got made and the floor vacuumed. Definitely in need of a deep clean. I wouldn't even shower cause it was gross.

Published on 15 Dec 2023

Rouben

young couple

8.0

Very good

Better than what I expected for the price.

The beds and pillows were not comfortable and there was black mold in the shower

Published on 12 Dec 2023

Marjorie

solo traveller

9.0

Superb

I will come again and look for the clock, haha.

Breakfast was very good. Room spacious and clean.

No clock in room to see as I am in bed, or walking around. Yes I have my phone but not convenient to use. No book in room to tell about restaurants, hotel , not everyone is tech savvy.

Published on 11 Dec 2023