The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton, Playa del Carmen

This property has been featured in "48 Resorts In Playa-Del-Carmen ".

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Top Facilities

parking

bar

food

wifi

pool

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Junior Suite

Max 3 Adults

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The spacious triple room offers air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. This triple room features a minibar, a tea and coffee maker, a flat-screen TV and a balcony. The unit offers 1 bed.

Standard King Room

Max 3 Adults

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The spacious triple room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Superior King Suite

Max 3 Adults

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This triple room features a hot tub. The spacious triple room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. Featuring a balcony, this triple room also provides a minibar, a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

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All Facilities for The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

Category	Facilities
Activities	Live music/performance, Happy hour.
Cleanliness & disinfecting	Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Miscellaneous	Adult only, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Adapted bath, Upper floors accessible by elevator, Toilet with grab rails, Accessible by lift, Walk-in shower.
Bathroom	Private bathroom, Toilet paper, Hairdryer, Shampoo, Sauna, Shower, Body soap, Conditioner, Toilet.
Room Amenities	Sofa, Hypoallergenic, Air conditioning, Wardrobe or closet, Desk, Private entrance, Seating Area, Safety deposit box, Trash cans, Hot tub, Tile/marble floor, Socket near the bed.
Food & Drink	Wine/champagne, Restaurant, Minibar, Dining table, Special diet menus (on request), Outdoor dining area, Outdoor furniture, Room service, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm.
Cleaning services	Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Wake-up service, Key access.
Media & Technology	iPod dock, TV, Laptop safe, Flat-screen TV, Telephone.
Common areas	Sun terrace, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, 24-hour front desk, Invoice provided, Tour desk, Luggage storage.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
Entertainment and family services	Evening entertainment, Nightclub/DJ, Board games/puzzles, Entertainment staff.
Pool and wellness	Steam room, Massage, Beauty Services, Spa/wellness packages, Back massage, Body scrub, Spa lounge/relaxation area, Waxing services, Foot massage, Make up services, Body wrap, Fitness centre, Couples massage, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Head massage, Spa and wellness centre, Full body massage, Massage chair, Hand massage, Sun loungers or beach chairs.
Transport	Airport shuttle, Airport shuttle (additional charge).
Outdoor & View	Terrace, View, Balcony.

Location & Nearby Places

Centro (0.8 Km from city center)

Calle Quinta Avenida 5, Gonzalo Guerrero

4 Nearby Attractions

Explore the Mayan ruins

1.2 km

Visit a Cenote

1.5 km

Beach Time

3.3 km

Eco-parks

7.9 km

About This Property

Attractively set in the centre of Playa del Carmen, The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton features air-conditioned rooms with free WiFi, free private parking and room service.

Guest Ratings For This Property

8.3

Based on 283 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

8.3

Facilities

8.5

Guest Reviews

Georgia

solo traveller

10.0

Exceptional

Beautiful hotel!

Highly recommend! Food was excellent and the hotel is within walking distance to the beach and shops!

Published on 22 Dec 2023

Alyona

young couple

1.0

Bad

Starting from the check in - frustrated staff that doesnt know even the basics rules of hospitality such as greetings a

Location

Everything

Published on 04 Dec 2023

Ghazala

young couple

1.0

Bad

uncomfortable stay

The all inclusive was a great deal. The staff was amazing. The food was amazing. The drinks were bottom shelf but the bar tenders made them awesome. Services at the pool bar were AMAZING. Location was also at centre of shopping area and restaurants.

The bed was broken and shifted to a side so me and my partner didnt sleep the whole night. We were so uncomfortable. When I complained the next day the staff said or did nothing but say sorry. Also there was LOUD noise from the club below till 3 :00 a.m. It was so loud that I felt I was there. The staff should have told us there would be that problem. I get cheated of my vacation by a terrible terrible night.

Published on 11 Nov 2023

Pietro

review category business travellers

10.0

Exceptional

Eccellente. Da ritornare

All inclusive concept Friendly staff Bar staff exceptional

Difficulty eating at the restaurant when it rains. You can eat only in the room or if you are lucky you can be accommodated to the Asian restaurant

Published on 28 Oct 2023

Ignacio

young couple

8.0

Very good

Great place & staff | Top location

It was very clean and w/ a very good location. The staff is just amazing, specially Erika, Sara, Alejandro, Jorge, Ivn and Rubn.

There arent many food choices but the menu is enough and tasty.

Published on 02 Oct 2023

Ms.

solo traveller

5.0

Passable

Hotel room is nice but some of the staff is not so much nice especially for an all inclusive resort

The room was nice, the cabinets in the clothes closet needed to be painted. But the bed slept amazingly. The room and bathroom was clean. The location is great.

Some of the staff were arrogant. I wasn't served for dinner and I wasn't offered any activities. Room service was ok. On the day I I went to the roof top restaurant twice once for lunch. I had to go to the bar and ask for a drink because no one came to my table to serve me. The 2nd time I went up to dinner. I still wasnt served. The waitress came up and asked me are you dining alone, I said yes, then she took the other chair away. I was about to tell her what I wanted to order but she walked away to another table. I waited patiently for about 20 minutes then I left and ended up going out to eat on 5th Avenue to go get me something to eat or drink. Because I am black female traveling alone I don't deserve to be ignored and treated like I'm a three headed monster. I will not be returning to this hotel. The guy at the front desk was very arrogant and smug. He charged my credit card. When I already paid using affirm on booking.com. I thought the charge would fall off but it hasn't as of yet. Also the plumbing is bad they expect people to throw the toilet tissue you wipe your ass with in a garbage can or else the toilet will clog up, like mines, and I had to call maintenance. Also they overcharge for airport shuttle service, so I found cheaper private transportation to and from the hotel.

(Read More)

Published on 10 Sep 2023

Jefferson

family with young children

7.0

Good

-Very attentive employees

-Toilet kept clogging -drinks arent any good

Published on 04 Sep 2023

Gaysha

solo traveller

9.0

Superb

Look no further when in Playa del Carmen.

The food, rooms, facilities, and atmosphere.

I liked everything.

Published on 02 Sep 2023

Yuri

young couple

9.0

Superb

as refeies do all inclusive so muito limitadas

Published on 28 Aug 2023

Leonie

group

10.0

Exceptional

Perfect!

This hotel was beyond my expectations. The location is absolutely perfect and the staff was very helpful and accommodating. The food and drink were great as well. I'd definitely stay here again and recommend it to others.

I wish we could've been able to rent beach chairs and umbrellas.

Published on 17 Aug 2023