San Luca Palace, Lucca

This property has been featured in "34 Best Hotels In Lucca ".

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bar

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Superior Double Room

Max 2 Adults

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Air-conditioned room with 2 large windows, a minibar and a flat-screen satellite TV. Pay-per-view channels are available. Has a private bathroom complete with bathrobes, toiletries and a hairdryer.

Junior Suite

Max 2 Adults

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This suite features air conditioning and a TV with satellite channels. The private bathroom includes a bathrobe, hairdryer and free toiletries.Please note that 1 extra bed is available upon request.

Single Room

Max 1 Adult

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Providing free toiletries and bathrobes, this single room includes a private bathroom with a shower, a bidet and a hairdryer. This single room features air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as wine/champagne for guests. The unit offers 1 bed.

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Live sport events (broadcast), Happy hour, Temporary art galleries.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, food, parking, wifi.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Pet basket, Allergy-free room, Pet bowls, Lower bathroom sink, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Raised toilet, Shower chair, Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Roll-in shower, Accessible by lift, Lowered sink, Walk-in shower, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Shower cap, Hairdryer, Shampoo, Slippers, Bath, Shower, Body soap, Toilet, Bidet, Bathrobe.
Exclusive services	Concierge services.
Room Amenities	Hypoallergenic, Soundproofing, Cots, Sofa bed, Air conditioning, Clothes rack, Desk, Hypoallergenic pillow, Safety deposit box, Trash cans, Non-feather pillow, Interconnected room(s) available, Ironing facilities, Heating, Adapter, Hardwood or parquet floors, Socket near the bed.
Food & Drink	Wine/champagne, Minibar, Wine or champagne, Fruits, Outdoor furniture, Room service, Coffee house on site.
Safety & security	Smoke alarms, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Fire extinguisher.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Towels/sheets (extra fee), Wake-up service, Key access.
Media & Technology	TV, Radio, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Shared lounge/TV area.
Reception services	Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Private check-in/check-out, Luggage storage.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Babysitting/child services.
Transport	Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Bicycle rental, Airport pick up.
Outdoor & View	Terrace, Inner courtyard view, Quiet street view.

About This Property

Enjoy a personalised service and total comfort at San Luca Palace. It is set within the ancient walls in the historic centre of Lucca, just 800 metres from the Cathedral. San Luca Palace is a modern hotel, which opened in 2007.

Guest Ratings For This Property

8.9

Based on 716 Reviews

100% verified reviews

Comfort

9.3

Cleanliness

9.2

Value For Money

8.8

Facilities

8.9

Guest Reviews

Brian

young couple

9.0

Superb

Lucca, short stay Fantastic helpful staff couldn't have been any better and very central

Staff and location

No tea or coffee facilities in the room and very hard bed

Published on 01 Jan 2024

Elphee

with friends

9.0

Superb

Great location, exceptional staff

Staff exceptionally friendly, large spacious rooms and shower room, great location

Published on 27 Dec 2023

Thomas

young couple

8.0

Very good

Nice

A very cosy hotel with a great welcome, very nice bar (and barlady) and absolutely brilliantly located bang in the centre of the old town of Lucca. Good parking. Good breakfast - the fruit was delicious which often isn't the case. The room was silent, dark and warm.

The room, while nice and big was quite dated, especially the bathroom. Old plastic flowers were really not good and some of the furniture could be replaced. They could do with zipping the twin beds together when making a double otherwise you fall through the middle, especially as the sheets weren't big enough to tuck in properly! The real shame was the shower (cheap riser over the bath) was barely warm which isn't good (my shower was not even pleasant) but when we were told "the hotel's full" as an excuse this isn't acceptable in a four star hotel. That was the only gripe, otherwise it's really nice.

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Published on 18 Dec 2023

Simon

with friends

9.0

Superb

All that we wanted, and more.

Location; style; staff; car park.

Published on 18 Dec 2023

Gerard

young couple

9.0

Superb

Great Location within the Lucca Walls

The staff is very professional and friendly. The hotel is well-located just inside the city walls. The breakfast was of high quality. The room we had was large and comfortable.

This was not a problem for us but be aware that the parking is a little tricky. There is a shared entrance to hotel parking and police station parking at Piazzale Giuseppe Verdi, 1. Naturally, you'll want to use the hotel parking straight in and to the left. You'll need to leave your car key with reception in case the car needs to be moved during your stay. We were happy to park once and not use the car again until we departed.

Published on 03 Dec 2023

Sam

young couple

10.0

Exceptional

Lucca is beautiful and San Luca Pallace is the place to stay!!

The location is perfect and the staff were the best!!

Not a thing!

Published on 28 Nov 2023

Johannes

review category business travellers

10.0

Exceptional

Excellent Breakfast, friendly staff, beautiful room.

Published on 24 Nov 2023

Gary

young couple

10.0

Exceptional

Great hotel

Location Clenlience Breakfast

Published on 21 Nov 2023

Erica

young couple

9.0

Superb

Fantastic Place for your Lucca Stay

Nice Breakfast, Friendly staff. Clean and tidy. Great Location. Nice Bar

Would have liked a restaurant and no tea or coffee making facilities in the rooms

Published on 21 Nov 2023

Jonathan

young couple

9.0

Superb

Great looking hotel, would like to have stayed much longer

terrific buffet breakfast with great range of brekky offerings

bikes were a great idea but really needed to be much better. A decent bike would not cost much more than what they had and would last longer and you would not feel like it was going to break apart.

Published on 14 Nov 2023