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Hotel

Residence Inn Portland Downtown Waterfront

Munjoy Hill (0 kms from Old Port)

Ranked 10 out of 39 best hotels in portland

8.2
(391 reviews)

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About Residence Inn Portland Downtown Waterfront

The Hotel Residence Inn Portland Downtown Waterfront is a beautiful hotel located just off the harbor in Portland. The spacious rooms and fantastic water views make for a wonderful stay. The staff at the hotel are incredibly friendly and accommodating, going above and beyond to ensure a pleasant experience for guests. The convenient location allows for easy access to many of Portland's popular attractions and the hotel's walkability score is excellent. Guests can enjoy the delicious breakfast and take advantage of the hotel's amenities, such as the fitness center and outdoor fireplace. Residence Inn provides a comfortable and enjoyable stay in the heart of Portland.

Top Facilities

parking

bar

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All Facilities for Residence Inn Portland Downtown Waterfront

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Higher level toilet, Pet bowls, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Accessibility Toilet with grab rails, Emergency cord in bathroom.
Room Amenities Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink Vending machine (snacks), Outdoor furniture, BBQ facilities, Vending machine (drinks), Bar, Grocery deliveries.
Safety & security 24-hour security, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Daily housekeeping, Laundry.
Services & Extras Key card access.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Outdoor fireplace, Shared lounge/TV area.
Reception services ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Pets allowed, Parking, WiFi available in all areas.
Pool and wellness Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Sun loungers or beach chairs, Indoor pool (all year), Fitness.
Transport Accessible parking, Bicycle rental, Parking garage.
Shops Minimarket on site.

Guest Ratings For This Property

8.2
Based on 391 Reviews
100% verified reviews

Comfort

8.8

Cleanliness

8.7

Value For Money

7.8

Facilities

8.6

Guest Reviews

Evan
young couple
10.0
Exceptional
Fantastic
Location
Nothing

Published on 03 Jan 2024

Blanchette
family with young children
8.0
Very good
Very good
The hotel was nice and clean, the staff was very friendly. This was a very kid friendly hotel.
The parking garage situation was very confusing, I would have preferred if there was better signage.

Published on 30 Dec 2023

Mark
young couple
8.0
Very good
Very good
Excellent breakfast with cheery staff.
No housekeeping the first day so we had dirty towels.

Published on 30 Dec 2023

Delia
young couple
7.0
Good
Very nice
Awesome
It's not on the water front ..little disappointed..

Published on 28 Dec 2023

Jennifer
family with young children
4.0
Disappointing
Not a Good Experience / Staff are horrible!
The hotel was in walking distance to Old Port and downtown. They serve a hot breakfast which was good.
The hotel staff stated they made a note to have room service done daily to my room, however they only did it once. I had to either call the front desk for clean towels or go by there and again they said they would have it done yet it didn't happen. Then we asked for a wake up call on our checkout time and I asked twice to make sure they had it but no wake up call. The T.V. stopped working and they said they would send someone right up to fix it. However it was a hour later and no one showed so I had to call again and they got someone up to fix it. The hair dryer didn't work, but they replaced it. The bed was hard and the pillows too soft that your head sinks into it (not my preference). It just didn't seem the staff truly cared to do their job. The hotel has a $30.00 a day parking fee at a parking garage across the street. My car got broke into and that same night some at our hotel got jumped by four people in the same parking garage. Not sure if I will stay here again after the experience I had at this hotel!

Published on 19 Dec 2023

Jennifer
review category business travellers
6.0
Pleasant
Pleasant
Parking not in same building and I had to pay extra for it. No in house restaurant

Published on 17 Dec 2023

Ed
young couple
9.0
Superb
Location and staff make the property work.
Very friendly, helpful and professional staff.
Bed and sheets seemed to be at the end of their useful life.

Published on 04 Dec 2023

Lucille
young couple
9.0
Superb
relaxing getaway in a convenient location in Portland.
Comfortable and quiet room. Nice space for lounging and with kitchenette. Excellent bed.
$30 parking!

Published on 27 Nov 2023

Stefania
family with young children
10.0
Exceptional
It was good. Perfect for what I needed. Walkable to where I wanted to go
Breakfast was ok. No alternative options for vegans other than fruit. Staff was friendly..room.was perfect
N/A

Published on 25 Nov 2023

Elsie
with friends
10.0
Exceptional
Exceptional
Beautiful property. Loved that they had shuttle service to local establishments. Front desk staff was friendly and helpful.

Published on 16 Nov 2023

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