Mercure Melbourne Albert Park, Melbourne

This property has been featured in "26 Best Hotels with Pool in Melbourne ".

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Top Facilities

parking

bar

food

wifi

pool

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Check Room Options And Availability

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Standard King Room with Lake View

Max 2 Adults

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Offering Albert Park lake views, this room features free WiFi and includes a TV, laptop size safes, and tea & coffee making facilities.Guests can get free access to the indoor pool and gym.

Standard King Room

Max 2 Adults

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This room features free WiFi and includes a TV, safe, tea & coffee making facilities, and en-suite bathroom.Guests can get free access to the indoor pool and gym.

Premium King Room

Max 2 Adults

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This room features free WiFi and includes a TV, safe, and tea & coffee making facilities.Guests can get free access to the indoor pool and gym.Please note this room does not have capacity for additional guests.

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All Facilities for Mercure Melbourne Albert Park

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Mini golf, Happy hour, Golf course (within 3 km).
Others	pool, parking, bar, food, wifi.
Cleanliness & disinfecting	Guests have the option to cancel any cleaning services for their accommodation during their stay, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Access to health care professionals.
Miscellaneous	Facilities for disabled guests, Wheelchair accessible, Lift, Non-smoking rooms, Non-smoking throughout, Designated smoking area.
Accessibility	Toilet with grab rails, Accessible by lift, Walk-in shower, Upper floors accessible by elevator.
Bathroom	Shampoo, Body soap, Hairdryer, Bath, Shower, Private bathroom, Bath or shower, Toilet paper, Shower cap, Conditioner, Bidet, Free toiletries, Sauna, Toilet.
Exclusive services	Free gym access.
Room Amenities	Sofa, Clothes rack, Private entrance, Hypoallergenic pillow, Iron, Interconnected room(s) available, Heating, Socket near the bed, Air conditioning, Desk, Pool towels, Non-feather pillow, Cleaning products, Hypoallergenic, Cots, Sofa bed, Feather pillow, Wardrobe or closet, Seating Area, Safety deposit box, Ironing facilities, Adapter, Plunge pool, Heated pool, Carpeted, Trash cans.
Food & Drink	Wine/champagne, Special diet menus (on request), Kid meals, Room service, Refrigerator, Restaurant, Vending machine (snacks), Wine glasses, Electric kettle, Vending machine (drinks), Minibar, Fruits, Tea/Coffee maker, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Security alarm, Fire extinguisher, Smoke alarms, CCTV outside property.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Linen, Wake-up service, Key access, Key card access, Wake up service/Alarm clock, Alarm clock.
Media & Technology	Video, Flat-screen TV, TV, iPod dock, Laptop safe, Satellite channels, Telephone, Pay-per-view channels, Cable channels, Radio.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Invoice provided, Tour desk, 24-hour front desk, Luggage storage, Concierge service, Express check-in/check-out, Currency exchange.
Physical distancing	Cashless payment available, Physical distancing rules followed, Contactless check-in/check-out.
Entertainment and family services	Babysitting/child services.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Bicycle rental, Public transport tickets, Electric vehicle charging station.
Pool and wellness	Fitness centre, Hot tub/Jacuzzi, Sun loungers or beach chairs, Fitness.
Outdoor & View	Lake view, View.

Location & Nearby Places

St Kilda (4.2 Km from city center)

65 Queens Road

15 Nearby Attractions

Astor Theatre

2.0 km

St Kilda Victoria

2.0 km

Royal Botanic Gardens

2.1 km

Shrine of Remembrance

2.1 km

South Melbourne Market

2.7 km

National Gallery of Victoria

3.1 km

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About This Property

Located opposite Albert Park and Albert Park Lake, the 4-star Mercure Melbourne Albert Park provides convenient accommodation 7 minutes' drive from central Melbourne. Guests enjoy a restaurant, a bar and a fitness centre with a sauna.

Guest Ratings For This Property

7.1

Based on 1832 Reviews

100% verified reviews

Comfort

7.7

Cleanliness

7.7

Value For Money

7.3

Facilities

7.5

Guest Reviews

Sachin

group

2.0

Very poor

I checked in at 8pm and I was told that there's king bed in the room . The booking I had made a and paid for was 3 adults. I reminded them of this. I was promised that an extra bed would be arranged. We went up to the room which was stuffy and all clinical white like the reset chamber in movie 'Men in Black'. We went out and again I reminded them of the third bed about 11.30pm, the poor receptionist herself tried to do the bed on sofa with little help from myself. However, it could only have fit a child under 5 feet. Finally , the room was changed at 1am to a 2 queen bed room which had extremely noisy neighbors with paper thin walls dividing the rooms. The room was part of C shaped block where you could look into and could be looked into by rooms barely 30 meters across.

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Published on 04 Jan 2024

Changdong

family with young children

6.0

Pleasant

our room was clean and comfort. its location is near the tram stop.

parking is very expensive staff were trying to overcharge breakfast although we realizes that and didn't let that happen. breakfast is expensive too if you buy it separately even they claimed its discounted.

Published on 04 Jan 2024

Shirley

review category business travellers

10.0

Exceptional

Relaxing and enjoyable

Great facilities, relaxing and enjoyable

Nil

Published on 03 Jan 2024

Shirley

review category business travellers

10.0

Exceptional

Tram ride to CBD

Tram ride to cBD

Pool area needs a regular clean up

Published on 03 Jan 2024

Harshil

family with young children

1.0

Bad

If you want to experience the worst hospitality then visit this place, hotel staff is clueless how Mercure is working al

Nothing

If you want to experience the worst hospitality then visit this place, hotel staff is clueless how Mercure is working along with Pullman. One of the ghosted hotels in Melbourne. Beware to visit When we entered in our room first, it was smell like a garbage, the room seemed to be not cleaned for many days. We complained about that and then after waiting for more than one hour they gave keys for another room which was in another tower and no assistance was provided while moving. When we moved none of provided keys were working, after waiting and visitjng reception for so many times they reaolved the problem. Again the room was not cleaned bit it was not smelling this time. We were told that room will be cleaned next day!!! For the next three days room was not cleaned at all even after complaining so many times. Mercure towers always be in ghost situation, nobody is there to assist you in amy place, even if you call reception nobody answers. You have to get down, go to reception and if somebody is available to attend then complain.

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Published on 03 Jan 2024

Vijay

family with young children

10.0

Exceptional

Service

Published on 03 Jan 2024

Aya

family with young children

7.0

Good

Location was good. Sauna, spa, indoor pool, and very good lobby. Nice staff.

200$ bond not returned after 7 days of checking out.. still waiting No lotion or conditioner

Published on 03 Jan 2024

Sameer

family with young children

5.0

Passable

Interesting

Staff was friendly

Smelly floors, leaky taps, dated rooms, not very clean. Fridays barely worked. Will not recommend it Expensive parking. No shops around. Almost everyone ordered Uber food

Published on 03 Jan 2024

Victoria

family with young children

7.0

Good

Great family staycation

The location was great & the kids loved the pool

There was a bit of noise overnight & we were at the back of the building near a car park which was noisy

Published on 03 Jan 2024

Rita

family with young children

9.0

Superb

We had a very lovely stay at this hotel.

Rooms are very spacious. Bed mattress is very conformable. The spa, warm water swimming pool, shower at the swimming pool facility, Sunna, and the gym are great.

Published on 02 Jan 2024