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Hyatt House Austin/Downtown

Downtown Austin (1 kms from Lady Bird Lake (Town Lake))

Ranked 7 out of 49 best hotels in austin

8.0
(3349 reviews)

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All Facilities for Hyatt House Austin/Downtown

Category Facilities
Activities Happy hour, Live sport events (broadcast), Live music/performance, Billiards.
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Soundproof rooms, Designated smoking area, Allergy-free room, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Accessibility Toilet with grab rails.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Fruits, Kid-friendly buffet, Wine/champagne, Kid meals, Outdoor furniture, BBQ facilities, Restaurant, Bar, Grocery deliveries.
Safety & security Security alarm, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key card access.
Common areas Outdoor fireplace, Sun terrace, Shared lounge/TV area, Games room.
Food & drink safety Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Valet parking, ATM/cash machine on site, Express check-in/check-out, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
Entertainment and family services Board games/puzzles.
Pool and wellness Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fitness.
Transport Accessible parking, Parking garage.
Shops Minimarket on site.

Guest Ratings For This Property

8.0
Based on 3349 Reviews
100% verified reviews

Comfort

8.6

Cleanliness

8.5

Value For Money

7.9

Facilities

8.4

Reviewers Mention About Hyatt House Austin/Downtown

The Hyatt House Austin/Downtown received positive reviews for its customer service, spacious and clean rooms, and convenient location within walking distance to attractions. Guests praised specific s (Read More)taff members for their exceptional service. The breakfast was enjoyed for its variety and the hotel was deemed safe for walking. Some guests mentioned noise from nearby nightlife. There were also some minor issues mentioned, such as the lack of an ice machine and high valet prices. Overall, it was recommended for its comfortable rooms and helpful staff.

Guest Reviews

Sarah
young couple
7.0
Good
Good
The staff were simply wonderful, facilities were great and the provided breakfast was perfect.
In travelling to Austin for the first time I didnt know the safe spots. Id say unfortunately this beautiful hotel wasnt in the safest neighbourhood. Id prefer to stay down near the bridge next time.

Published on 04 Jan 2024

Toni
young couple
6.0
Pleasant
Mostly great
The staff was wonderful and efficient! The location was a little further out than I thought, but we were still able to walk to many of our destinations.
I didnt realize that parking was valet only and there was a $45 daily charge during our stay.

Published on 03 Jan 2024

Dennis
family with young children
8.0
Very good
Very good
Room and Staff were great.
No free parking for guests.

Published on 03 Jan 2024

Yoseph
young couple
8.0
Very good
Very good
The staff were super friendly and we felt very welcomed! The location was perfect as well.
The parking! The price for overnight parking seemed a little too expensive compared to other locations weve stayed.

Published on 03 Jan 2024

Anonymous
young couple
10.0
Exceptional
Perfect
The location was PERFECT
The valet parking the two of the four we delt with were rude

Published on 03 Jan 2024

Jose
solo traveller
7.0
Good
My stay was middle of the road
Main lobby was pretty welcoming and clean
Elevator

Published on 31 Dec 2023

Robert
young couple
10.0
Exceptional
Capital building is only a few blocks away. The museum district is about $8 Uber away! Lots of eateries and cafe around.
Breakfast was wonderful with lots of selections. We had fresh blackberries, strawberries, blueberries, honeydew melon, cantaloupe for fruit salad. There are hot meals such as sausages, eggs, bagels, toasts, oatmeal etc. staff was friendly. The front desk/concierge, Eligh is hospital and resourceful. He is like a walking dictionary, who knows all the local things-to-do. Eligh has a great personality, we followed his advices and had a great time. The valet, Christian is friendly and helpful. All in all, we had a great stay!
No

Published on 30 Dec 2023

Sharesa
young couple
10.0
Exceptional
Would come back for the stay.
The staff was great. I asked for a good view and was greeted with a treat of an upgrade and a perfect view. Gym was very nice and clean. Breakfast was quite good. Fresh fruit was amazing
Nothing really. The valet was even nice enough to let us know about free holiday parking and helped us with our luggage. Very nice of him.

Published on 29 Dec 2023

Timothy
review category business travellers
9.0
Superb
Superb
Room was fine and well laid out.
Nothing.

Published on 26 Dec 2023

Christa
family with young children
10.0
Exceptional
Came for a concert, had a room that was great for the three of us and loved our stay.
Loved the breakfast and the set up In the room very spacious and comfortable
Parking

Published on 23 Dec 2023

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