Aiden by Best Western Austin City Hotel, Austin

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All Facilities for Aiden by Best Western Austin City Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Higher level toilet, Visual aids: Braille, Facilities for disabled guests, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Shallow end, Air conditioning, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Vending machine (snacks), Outdoor furniture, Vending machine (drinks), Bar, Coffee house on site.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Sun terrace.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Cashless payment available.
Pool and wellness	Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fence around pool, Fitness.
Transport	Accessible parking, Electric vehicle charging station.

Guest Ratings For This Property

8.2

Based on 1081 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.6

Value For Money

8.0

Facilities

8.4

Reviewers Mention About Aiden by Best Western Austin City Hotel

The Aiden by Best Western Austin City Hotel offers great amenities, helpful front desk staff, and a nice breakfast selection with quirky features like a waffle maker. The hotel has a large parking lo (Read More)t, pet-friendly rooms, and a music artist/boutique style. Guests appreciate the comfortable and high-tech rooms, excellent bathroom and shower, and abundance of outlets and USB ports. The hotel is conveniently located near downtown Austin and offers a fun lobby with a foosball table and electronic coffee machine. It is highly recommended for its comfortable rooms, top-notch service, and tropical pool and hot tub area.

Guest Reviews

Nancy

young couple

8.0

Very good

Good place to stay for our visit with relatives.

Pool area and breakfast and friendly staff.

Our room was noisy and dark.

Published on 04 Jan 2024

Ellido

with friends

8.0

Very good

I definitely recommend going there, If you looking for a good place and comfortable to stay.

Great location, clean, comfortable. Attention staffs. Also was nice have mugs for coffee and cocktail glasses on the room. If you looking for a good place and comfortable to stay, I definitely recommend going there.

Small room

Published on 03 Jan 2024

Brandyce

family with young children

10.0

Exceptional

Super comfy (but beware outside entry rooms if you're sound sensitive!)

Solid rooms, hot tub (!!!), and workout room. Stellar staff who genuinely care about people's comfort. The beds. Good grief the beds are so perfectly comfortable.

The queen rooms with outside entry doors have paper thin walls and practically zero insulation from sound and weather. There was a 3 mm gap in the entry door! I could hear neighbors snoring as well as cars folks outside. Literally every sound ever. After night 1, the folks at the front desk checked in with me via text and I explained the sound (and subsequent lack of sleep) predicament. They were so kind as to move me to a king sized room on the other side of the building! Game changer! I am very grateful they offered this upgrade as I would have been a miserable wreck had I been forced to withstand another noisy, sleepless night. Thank you!!

(Read More)

Published on 01 Jan 2024

Mario

family with young children

1.0

Bad

they charged me double

the jacuzzi hot and security are asome

they charged me double

Published on 31 Dec 2023

Robert

family with young children

10.0

Exceptional

Great hotel, great location, and great deal!

Loved the decor of the hotel, it felt very "Austin!" Breakfast was great and so many choices! The room was great and I got a good price for the room.

I can't think of anything

Published on 31 Dec 2023

Carolina

family with young children

9.0

Superb

A very pleasant stay!

Excellent hotel in the heart of Austin! Very comfortable and nice, rooms are spacious, tidy and modern, with a pleasant view of the pool and the courtyard. Competitive prices and just a stones throw away from SoCo accesible and secure facilities, fantastic breakfast, buffet style with a variety of hot plates and healthy options. Highly recommended!!

We liked everything about the Aiden!

Published on 22 Dec 2023

Diana

family with young children

10.0

Exceptional

Clean very great location middle of everything

Published on 21 Dec 2023

Johann

review category business travellers

9.0

Superb

Good stay on the southern part of Austin

I like this hotel. Nice pool area, the room was clean and comfortable. Everything works well. Good the have a restaurant at the hotel.

Published on 19 Dec 2023

Eric

family with young children

1.0

Bad

To absolutely avoid

The breakfast

When we arrived in the room, the light was broken. It was a bit cold so I turned on the a/c and set it to 74 but the temperature rose to 82 at least. The alarm clock rang at 6am while we were trying to sleep in the heat. And finally the toilet was clogged. I wanted to inform the guy at the lobby of all this malfunctioning but he was busy on the phone; I waited 10 but my family was in the car so I let the room keys and left, saying to myself that I would put this bad comment on booking

Published on 19 Dec 2023