Hilton London Kensington Hotel, London

This property has been featured in "7 Best Hotels In Notting Hill ".

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Top Facilities

parking

bar

food

wifi

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Check Room Options And Availability

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Double Room

Max 2 Adults

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This air-conditioned room features an en suite bathroom, TV and tea/coffee making facilities.

Twin Room

Max 2 Adults

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This air-conditioned room features an en suite bathroom, TV and tea/coffee making facilities.

Single Room

Max 1 Adult

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This air-conditioned room features an en suite bathroom, TV and tea/coffee making facilities.

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All Facilities for Hilton London Kensington Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	parking, bar, wifi, food.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Visual aids: Braille, Facilities for disabled guests, Allergy-free room, Higher level toilet, Lower bathroom sink, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Bathroom	Free toiletries, Hairdryer.
Room Amenities	Fold-up bed, Sofa bed, Feather pillow, Air conditioning, Ironing facilities, Heating, Adapter, Hypoallergenic pillow, Seating Area, Safety deposit box, Fan.
Food & Drink	Wine/champagne, Dishwasher, Special diet menus (on request), Refrigerator, Kid meals, Microwave, Restaurant, Kid-friendly buffet, Kitchen, Room service, Tea/Coffee maker.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Cleaning services	Daily housekeeping, Dry cleaning.
Media & Technology	Cable channels, Radio, Laptop safe, Flat-screen TV, Telephone.
Services & Extras	Key card access.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Common areas	Shared lounge/TV area.
Reception services	Express check-in/check-out, Concierge service, Invoice provided, Tour desk, ATM/cash machine on site, Private check-in/check-out, Luggage storage, 24-hour front desk.
General	Pets allowed.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Mobile app for room service.
Pool and wellness	Fitness centre, Fitness.
Hostel facilities	Privacy curtain.
Shops	Minimarket on site.

Location & Nearby Places

Notting Hill (6.0 Km from city center)

Holland Park Avenue

15 Nearby Attractions

Portobello Road Market

1.3 km

Covent Garden

1.4 km

Kensington Palace

1.6 km

Thames Cruise

1.7 km

Victoria and Albert Museum

2.1 km

Science Museum

2.6 km

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About This Property

Situated in the Royal Borough of Kensington and Chelsea; the Holland Park district and just 5 minutes' walk from the Westfield London Shopping Centre; Hilton London Kensington offers the perfect base.

Guest Ratings For This Property

7.0

Based on 4040 Reviews

100% verified reviews

Comfort

7.4

Cleanliness

7.4

Value For Money

6.7

Facilities

7.1

Guest Reviews

Edyta

family with young children

2.0

Very poor

A liked location and breakfast

I was a bit shocked when I realised my bag which I bought in Harrods, and left in the room was missing after room service. I've spoken to reception, but they didn't call me back, as they promised. When checking out, reception lady suggested room service probably assumed it was rubbish, and throw it away, but it was brand new bag with tag, so I've asked how it is possible, especially as even single use cups from breakfast was left after cleaning, but apparently brand new cotton bag from Harrods looked like a rubbish? It was only 5 bag, but for me it's shocking and unacceptable, made me feel really uncomfortable and spoiled all my stay in the hotel.

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Published on 05 Jan 2024

Cindy

family with young children

10.0

Exceptional

Room

Bacon

Published on 04 Jan 2024

Mark

review category business travellers

6.0

Pleasant

Not the quality I would expect from a Hilton hotel, but this hotel was great value for money.

Good location, great breakfast, and great dinner, quality.

Very old and tired rooms, had to wait 35 minutes for my dinner to arrive, long, wait on drinks to the table.

Published on 04 Jan 2024

Richard

young couple

4.0

Disappointing

Rooms nice but needs updated

Stall friendly

Breakfast not rated at all

Published on 03 Jan 2024

Lee

young couple

8.0

Very good

Nice staff snd food however overpriced for the room and standard of it

Staff very good snd friendly, breakfast nice snd plentiful

Room very poor repair and small. Shower and bathroom even smaller and poor repair. Overlooked the roof. Needs maintenance investment

Published on 02 Jan 2024

Andree

family with young children

1.0

Bad

Nothing

This hotel is not safe at all. I lost my jacket today on 2nd January 2024, while having beer in the hotel bar by the reception. I lost my credit cards. There is no security guard at all. I will never come to this Hotel Hilton Kensington again

Published on 02 Jan 2024

Aslam

family with young children

5.0

Passable

Conveniently located. Was ok

Centrally Located, easily accessible by public transport. Parking facilities on site.though highly priced.

Aged property which requires renovation / upgrading. More options at breakfast

Published on 31 Dec 2023

Al

family with young children

1.0

Bad

Neer Westfield mall

Rooms & don't clean

Published on 31 Dec 2023

Zolene

group

1.0

Bad

Unsafe for female travellers

Our experience at the hotel was far from satisfactory. The initial room presented numerous issues, including a lamp with the wrong plug, a cleaner who mishandled bedding, a chipped bathtub, leaking faucet, malfunctioning toilet, and a broken shower. The room lock was also faulty. Late at night, we sought a room change due to a sewer smell in the bathroom. Although the front desk employee was helpful, subsequent communication with another staff member was frustrating. After moving to a new room, our attempts to contact the front desk were repeatedly blocked, leaving us feeling unsafe in the hotel. During the morning, we were disturbed by persistent knocking from cleaners who ignored our "do not disturb" sign. The persistent knocking lasted for a remarkable 15 minutes. Despite the hotel attributing it to cleaners, the puzzling aspect is why they would continue knocking instead of promptly entering or checking the room after a brief moment. It's concerning that the front desk was unreachable both the night before and during the persistent knocking incident. The lack of accessibility raises questions about the hotel's responsiveness and left us feeling stranded in this situation. The fact that the cleaners were shouting the wrong room number, like 42 instead of 39, adds to the confusion. Given that room numbers are clearly displayed in large font on the doors, it's perplexing why such a basic detail would be overlooked by the cleaners. For female travelers, it might be wise to consider booking another hotel where safety concerns are addressed more effectively. The issues with safety and the hotel's explanations raise significant concerns about the overall security and comfort of the stay.

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Published on 30 Dec 2023