Extended Stay America Suites - Des Moines - Urbandale, Des Moines

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All Facilities for Extended Stay America Suites - Des Moines - Urbandale

Category	Facilities
Services	Internet services, WiFi, Free WiFi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Non-smoking throughout, Family rooms, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, First aid kit available, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Cleaning services	Laundry.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	24-hour front desk.
General	Pets allowed, Parking on site, Free parking, Parking, Private parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available.
Room Amenities	Air conditioning, Heating.
Food & Drink	Vending machine (drinks), Vending machine (snacks).

Guest Ratings For This Property

6.7

Based on 71 Reviews

100% verified reviews

Comfort

7.1

Cleanliness

7.4

Value For Money

7.2

Facilities

6.8

Reviewers Mention About Extended Stay America Suites - Des Moines - Urbandale

Guests praised the helpful and kind staff, particularly mentioning Emerie, Amber, and Nya. The clean and comfortable rooms with kitchenettes were appreciated for extended stays. Some guests noted the (Read More) need for updates in the building and furnishings. Despite mixed reviews on the location and breakfast offerings, the staff's personalized service and emotional support stood out as a highlight, making the stay enjoyable and comforting.