Courtyard Des Moines West/Clive, Des Moines

This property has been featured in "36 Best Hotels In Des Moines ".

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Top Facilities

parking

bar

wifi

pool

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Check Room Options And Availability

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King Room with Sofa Bed

Max 3 Adults

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Offering free Wi-Fi and a cable TV, this room is equipped with a sofa bed and tea and coffee-making facilities.

Queen Room with Two Queen Beds

Max 4 Adults

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Offering free Wi-Fi and a cable TV, this room is equipped with tea and coffee-making facilities.The room type has two queen size beds.

Double Room with Two Double Beds

Max 4 Adults

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Offering free Wi-Fi and a cable TV, this room is equipped with tea and coffee-making facilities.The room type has two double size beds.

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All Facilities for Courtyard Des Moines West/Clive

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	parking, bar, wifi, pool.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Accessibility	Hearing accessible, Shower chair, Entire unit wheelchair accessible.
Bathroom	Toilet, Private bathroom, Bath or shower, Hairdryer.
Room Amenities	Sofa, Desk, Carpeted, Iron, Air conditioning, Ironing facilities, Safety deposit box, Heating.
Food & Drink	Tea/Coffee maker, Restaurant.
Cleaning services	Dry cleaning, Laundry.
Media & Technology	Satellite channels, Flat-screen TV, Radio, Cable channels.
Services & Extras	Alarm clock.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, 24-hour front desk.
Physical distancing	Physical distancing rules followed.
Pool and wellness	Fitness centre.
Transport	Bicycle rental.
Shops	Minimarket on site.

About This Property

Within 2 miles from Des Moines Country Club and Valley West Mall, Courtyard Des Moines has onsite fitness facilities. It offers spacious rooms with cable TV.

Guest Ratings For This Property

7.6

Based on 75 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.3

Value For Money

7.6

Facilities

7.8

Guest Reviews

Jodi

solo traveller

10.0

Exceptional

Everyone was very nice and very helpful.

The hot tub needs to be fixed the jets shot the water up in the air and not the way a normal hot tub would be, also one of the railing is broken.

Published on 14 Nov 2023

John

solo traveller

5.0

Passable

Probably should have been offered something for the safety issue with the grab bar.

Good but expensive.

The grab bar in the tub was unattached at the bottom. It came away from the wall. I did report it to the staff.

Published on 04 Oct 2023

Kathy

solo traveller

5.0

Passable

Served my purpose

Location was what I needed and price was ok

Felt like a little more attention to cleaning and maintenance. Sink very slow to empty and body wash completely empty

Published on 27 Aug 2023

Carrie

family with young children

10.0

Exceptional

Good location and the gal at the front desk was very nice.

The layout is a little confusing

Published on 17 Aug 2023

Natalya

family with young children

1.0

Bad

The worst front desc stuff ever Ive ever met.

Published on 11 Jun 2023

Richard

review category business travellers

3.0

Poor

Used to be a Favorite Stay...

I had great front desk people with Tiera Parker and Kaitlyn. They were excellent to communicate with. Laurie was good also.

I tried each day to get service for the room. There is a huge disconnect between the front desk and housekeeping. I also requested to speak to the Assistant manager on 2 occasions. The message I received was you can contact him at 11 when he comes in. He didn't respond to my request the whole week I was there. Finally had to go to General Manager at the end of the week. He rates (Matt) a zero in my eyes. The front desk has no support when trying to handle a situation. Shared this with GM.

Published on 05 Jun 2023

Anonymous

young couple

8.0

Very good

cleanliness

Published on 09 May 2023

Barb

young couple

4.0

Disappointing

Just basic hotel with no amenities.

No breakfast offered

The TV was located beside the bed so we had to turn our head while watching in bed so was hard on our necks.

Published on 03 Apr 2023

Herold

solo traveller

3.0

Poor

Clean,

No pool, restaurant on site...NO! The website lied about these things. Staff was unprepared.

Published on 17 Mar 2023

James

family with young children

7.0

Good

Poor representative for this company

Clean and comfortable beds

Laurie S. Was at the front desk when we checked in. People like her should never be the first person you encounter in a business. Not friendly or welcoming. Didn't want to address the problem we had with no regular coffee in our room. The next morning she saw us at the front desk waiting to speak to someone she looked my daughter straight in the eye more than once and didn't respond to us. When she finally came to the desk we asked to have our trash taken out and our coffee replenished. Her response to that was if we wanted that we should have told her the previous night. Dealing with her as a representative of the business was not a pleasant experience.

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Published on 09 Oct 2022