Best Western Plus Des Moines West Inn & Suites, Des Moines

This property has been featured in "36 Best Hotels In Des Moines ".

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parking

wifi

pool

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King Room with Roll-in Shower - Disability Access - Non smoking

Max 2 Adults

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This double room features cable TV and a work desk.

King Room with Sofa Bed - Non Smoking

Max 4 Adults

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This double room features cable TV and a work desk.

King Room with Spa Bath - Non Smoking

Max 2 Adults

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This double room features cable TV and a work desk.

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All Facilities for Best Western Plus Des Moines West Inn & Suites

Category	Facilities
Business facilities	Fax/photocopying, Business centre.
Others	pool, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Non-smoking rooms, Lift, Allergy-free room, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Accessibility	Upper floors accessible by elevator, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Hairdryer, Toilet.
Room Amenities	Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Seating Area, Carpeted, Iron, Trash cans, Hot tub, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed.
Food & Drink	Vending machine (drinks), Kid-friendly buffet, Vending machine (snacks).
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas, Smoke alarm, Carbon monoxide detector.
Cleaning services	Dry cleaning.
Services & Extras	Towels, Key card access, Linen, Alarm clock, Wake-up service.
Media & Technology	Cable channels, TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	24-hour front desk, Express check-in/check-out.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Pool and wellness	Hot tub/Jacuzzi, Fitness centre, Fitness, Sun loungers or beach chairs.
Shops	Minimarket on site.

About This Property

Situated 16 km west of Des Moines, Iowa, this hotel is 15 minutes' drive from Des Moines International Airport. It offers an indoor pool, hot tub, and free in-room WiFi.

Guest Ratings For This Property

8.5

Based on 155 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

8.3

Facilities

8.7

Guest Reviews

Franz

young couple

5.0

Passable

Clean new facilities. Great breakfast.

We didn't know that we had to ask for new towels and room refresh, so we had the same towels and sheets for 4 days. No one told us. I also reported a potential car jacking attempt on me in parking lot in front of hotel on Christmas eve morning by a lady in a car blocking my car needing money desperately in the rain . I gave her money to get my car unblocked from exiting. I reported this to hotel staff .

Published on 30 Dec 2023

Lashunda

group

6.0

Pleasant

My stay was good. The staff was nice

The property was close to the University

Published on 03 Nov 2023

Christine

young couple

9.0

Superb

Very nice hotel.

Clean Quiet Cute Halloween decorations Very nicely decorated. Comfy bed/room

Elevator was slow

Published on 27 Oct 2023

Diane

family with young children

6.0

Pleasant

Reception desk staff not good

Clean, comfortable rooms. Lots of choices for breakfast.

The person at the reception desk was pretty short with us. My husband is a diamond preferred member and the person at the desk refused to let us check in early saying it was company policy. I had not been feeling well and wanted to go to our room around 1pm instead of 3pm.

Published on 02 Oct 2023

John

young couple

9.0

Superb

We will stay here again!

The breakfast here was pretty good. We were here for six nights and each morning there were freshly cooked eggs with a meat, biscuits (although not fresh) and gravy, along with make your own waffles or pancakes. A yogurt dispenser was popular and there was a variety of things like raisins, cranberries, granola, blueberries, etc. to mix up your own parfait. Cathy at the front desk was more than helpful with anything that we needed. This was a very popular motel for work crews and travelers - even so, it was quiet, clean, and we always felt safe.

The mattresses on the beds in our rooms had some sort of cover on them beneath the sheets that gave off a bit of a squeak when you moved around.

Published on 09 Sep 2023

Maita

family with young children

8.0

Very good

Breakfast is great, clean and quite.

Well, theres no portable bed for lil kids. My kids end up sleeping on the floor wt the use of blanket as matress. We wont fit in one bed in Jaccuzi room. But I wish they have folding bed in case a customer needs it badly.

Published on 22 Aug 2023