Crowne Plaza Jacksonville Airport, an IHG Hotel, Jacksonville

Top Facilities

parking

bar

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

All Facilities for Crowne Plaza Jacksonville Airport, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Accessibility	Toilet with grab rails.
Room Amenities	Shallow end, Heated pool, Air conditioning, Heating.
Food & Drink	Wine/champagne, Snack bar, Kid meals, Outdoor furniture, Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping.
Services & Extras	Key card access.
Common areas	Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
General	Private parking, Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Transport	Shuttle service, Airport shuttle, Accessible parking, Car hire, Shuttle service (free), Airport shuttle (free).
Pool and wellness	Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Outdoor pool (seasonal), Fitness.
Shops	Minimarket on site.

Guest Ratings For This Property

7.6

Based on 712 Reviews

100% verified reviews

Comfort

8.1

Cleanliness

8.1

Value For Money

7.7

Facilities

7.9

Reviewers Mention About Crowne Plaza Jacksonville Airport, an IHG Hotel

The front desk staff at the Crowne Plaza Jacksonville Airport was praised for being funny, friendly, and accommodating. One guest had an issue with their reservation, but the assistant manager worked (Read More) hard to resolve it and provided a comfortable room upgrade. The hotel was described as decent, with big rooms and courteous staff. The bar was particularly praised, with Carolyn being mentioned as an awesome and entertaining bartender. Overall, the hotel was recommended, especially for its proximity to the airport.

Guest Reviews

Diane

young couple

4.0

Disappointing

The bartender/waiter was friendly quick & efficient. Unfortunately there were a few items on the menu that were unavailable since those ingredients were sent to the restaurant.

Part of the furniture had thick dust left behind. The bathroom needs to be updated if the price point is to be fair. Only one bath towel per person for each night.

Published on 04 Jan 2024

Tonia

young couple

9.0

Superb

The room provided the comfort needed for our one night stay. We slept well and awoke rested.

The staff was friendly and personable. The bed was very comfortable and there is a Starbucks on location.

The shower head could be updated.

Published on 01 Jan 2024

Genleesa

young couple

10.0

Exceptional

Fabulous time

The whole hotel is beautiful and nice. I loved the restaurant food was delicious.

The elevator sounds like it's gonna break when you get on it.

Published on 19 Dec 2023

Delshawn

young couple

9.0

Superb

The cleanliness the decent rates, the friendly staff

Everything was fine

Published on 13 Dec 2023

Jamoyia

solo traveller

4.0

Disappointing

Got to do better

Conveniently located

Requested a king room and was given a standard 2 bed room with joined room which I felt unsafe especially since my joined door was unlocked when I entered my room. I didnt sleep the 4 hours I did stay because i kept hearing noises.

Published on 11 Dec 2023

Cummings

young couple

8.0

Very good

Big,,,,,nice...good

no microwav

Published on 08 Dec 2023

Donald

young couple

7.0

Good

ok

Close to airport

Published on 06 Dec 2023

Brown

young couple

8.0

Very good

The quiet location.

The shower curtain was too small for the shower, so water would get all over the floor.

Published on 04 Dec 2023

Sirron

review category business travellers

2.0

Very poor

I wont be coming back to this location.

Its hard to think about what I like when the staff are so annoying. They couldnt figure out how to check me in and told me I didnt pay so I had to have booking call them for them to understand. Then I tried to extend and they said I cant so when I left I get a notification that extended my booking after I left and booked a different hotel smh very annoying staff wont be coming back.

Staff

Published on 03 Dec 2023