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Hotel

DoubleTree by Hilton Hotel Jacksonville Airport

North Jacksonville (6 kms from Catty Shack Ranch Wildlife Sanctuary)

Ranked 20 out of 44 best hotels in jacksonville

7.7
(950 reviews)

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Top Facilities

parking

bar

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All Facilities for DoubleTree by Hilton Hotel Jacksonville Airport

Category Facilities
Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, First aid kit available.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Kid-friendly buffet, Wine/champagne, Breakfast in the room, Outdoor furniture, Room service, Restaurant, Bar, Coffee house on site.
Safety & security Smoke alarms.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras Key access.
Common areas Outdoor fireplace, Sun terrace, Shared lounge/TV area.
Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
Reception services Tour desk, ATM/cash machine on site, Express check-in/check-out, Luggage storage, Concierge service, 24-hour front desk.
General Private parking, Parking on site, Parking, WiFi available in all areas.
Physical distancing Cashless payment available, Contactless check-in/check-out.
Transport Airport shuttle, Accessible parking, Electric vehicle charging station, Airport shuttle (free).
Pool and wellness Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fitness.
Shops Minimarket on site.

Guest Ratings For This Property

7.7
Based on 950 Reviews
100% verified reviews

Comfort

8.2

Cleanliness

8.2

Value For Money

7.6

Facilities

7.8

Reviewers Mention About DoubleTree by Hilton Hotel Jacksonville Airport

The DoubleTree by Hilton Hotel Jacksonville Airport has a great and friendly staff, and its location is convenient. The rooms are clean and surprisingly quiet considering its proximity to the airport (Read More). There is a shuttle service available. One reviewer noted that their room had an updated door with some noise issues, but overall it did not affect their stay. Another reviewer had a great night's sleep and praised the cleanliness and amenities of the rooms, giving a shoutout to Nathaly for a job well done.

Guest Reviews

Candi
family with young children
1.0
Bad
The worst in town stay of our life the switch up from hell.
The fire pit
I didn't like that I wasn't told or informed that I wouldn't be getting the room I paid for, I thought they reserved the rooms. But they switched our room without warning. I truly want my money back because we could have stayed home just for a room.

Published on 02 Jan 2024

Prapimpan
young couple
4.0
Disappointing
Its a very disappointing experience and I wouldnt recommended it to my friends.
The location next to JAX which makes it convenient for a late flight.
The front desk staffs. We requested a room on the top floor with a balcony or patio. We were given a second-floor room in the old section of the hotel which is similar to an old motel. The building has only 2 floors with everything looks very run-down. One of the drapes has 2 big holes in it (see photos). I know the woman at the front desk lied when she said there was no room left in the new section. She just gave the man before us a room on the fifth floor of the new building. Both women at the front desk (one a night clerk and the other in the morning) were very rude to me. I usually stay at one of the Marriott hotel chains which never had any problem. This time I wanted to try the Hilton chain because its close to JAX since we arrived from Ireland very late (past midnight). The only thing that saves this hotel is the cleanliness. The rest made me feel like we would have been better off staying at a Motel 6. Never again. Im very disappointed.
(Read More)

Published on 01 Jan 2024

Casey
family with young children
9.0
Superb
Superb
Location, hospitality, very accommodating and comfortable beds/pillows
Leaking sink pipe, gym was not impressive and the building needed a good cleaning.

Published on 23 Dec 2023

Tim
solo traveller
6.0
Pleasant
Pleasant
Location.
Facilities need updating.

Published on 19 Dec 2023

Barbra
family with young children
8.0
Very good
Nice Stay
I really did like the front desk ladies they where great had all the answers for my questions. Very friendly!
It wasn't much a didn't like the smell to me was not hotel fresh it was musty smelling almost moldy that was a concern

Published on 19 Dec 2023

Dale
solo traveller
8.0
Very good
24 hour free airport shuttle or walk 15 min
Location, linens.

Published on 13 Dec 2023

Heidy
solo traveller
9.0
Superb
I stay at this hotel twice a year when I travel to Jacksonville and I am always pleased.
Close to the airport, clean, comfortable, on site restaurant with helpful staff and great food. Hotel Staff were all helpful and friendly.
Nothing

Published on 02 Dec 2023

Tirrany
young couple
10.0
Exceptional
Excellent Hotel Chain.
Clean and Comfortable great location.
I didnt receive my warm cookies.

Published on 28 Nov 2023

Hay
family with young children
6.0
Pleasant
Pleasant
The room was clean, bathroom was very clean..
The bed, I think that you need NEW mattresses. The bed had a lot of dips in it, I could tell what spot everyone slept in.

Published on 28 Nov 2023

Timothy
young couple
10.0
Exceptional
Exceptional
Everything was excellent
Parking needs a huge amount of work

Published on 26 Nov 2023

DoubleTree by Hilton Hotel Jacksonville Airport is featured in

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