Crowne Plaza Indianapolis-Airport, an IHG Hotel, Indianapolis

This property has been featured in "18 Luxury Hotels In Indianapolis ".

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parking

bar

wifi

food

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Standard Single Room

Max 2 Adults

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Featuring cable TV with satellite channels, this room also offers tea and coffee-making facilities.

King Room - Non-Smoking

Max 2 Adults

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Featuring cable TV with satellite channels, this room also offers tea and coffee-making facilities.

Double Room with Two Double Beds - Non-Smoking

Max 4 Adults

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Featuring cable TV with satellite channels, this room also offers tea and coffee-making facilities.

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All Facilities for Crowne Plaza Indianapolis-Airport, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	bar, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Visual aids: Braille, Auditory guidance, Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift, Designated smoking area, Allergy-free room, Lower bathroom sink.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shampoo, Conditioner, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Sofa, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Ironing facilities, Heating, Air conditioning, Desk, Carpeted, Trash cans.
Food & Drink	Wine/champagne, Kid-friendly buffet, Special diet menus (on request), Kid meals, Room service, Vending machine (drinks), Restaurant, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, Fire extinguishers, Smoke alarm, Security alarm.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Media & Technology	CD player, DVD player, Satellite channels, Flat-screen TV, Telephone, Pay-per-view channels, Cable channels, TV.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Picnic area.
Reception services	ATM/cash machine on site, 24-hour front desk.
Physical distancing	Contactless check-in/check-out, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Board games/puzzles.
Transport	Car hire, Airport shuttle, Airport shuttle (free), Airport pick up, Airport drop off.
Pool and wellness	Fitness centre, Fitness.

About This Property

Moments from Indianapolis International Airport with free shuttle service, this completely non-smoking hotel offers on-site dining options along with modern guestrooms featuring free wireless internet.

Guest Ratings For This Property

7.8

Based on 182 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.5

Value For Money

7.4

Facilities

7.9

Guest Reviews

Doris

young couple

3.0

Poor

Dirty linens

The location was close to downtown

The towels were soiled upon arrival making us think all the linens must be dirty. We were given a refund because of blood on the wash cloths that we were told was make up still not acceptable.

Published on 11 Dec 2023

Elyse

family with young children

8.0

Very good

Easy to get to- fun to explore!

Old fashioned- loved it.

Property was great!

Published on 15 Nov 2023

Waleeta

review category business travellers

7.0

Good

Some staff are very rude when checking guest in.

The size of the room and bed comfort is outstanding. For the amount of money that was spent for 2 nights there should be breakfast in the morning. As a former employee of the hotel, I love the rooms. Some of the employees need to be onboarding process again they are not hospitable at all. I guesd should feel well rested after staying in the hotel. Most times this is how I feel when staying here. However, I think alot of the team need urgent diversity training badly.

Diversity Training

Published on 12 Nov 2023

Tamas

review category business travellers

6.0

Pleasant

Price-quality ratio is decent

Easily accessible location next to the airport.

Heating unit was extremely loud. So either you need to turn it off if you want to sleep or you turn it on if you dont want the room to cool down.

Published on 11 Nov 2023

Spilios

family with young children

4.0

Disappointing

Bathroom did not look like it was cleaned, there was black hairs left in the shower, sink, floors (i'm blonde). There was no body wash left in the shower. The front desk person did not know how to find any soap for me and I had to wait the next morning to ask someone else. There is no free coffee or water, and no complimentary breakfast, you have to pay for everything.

Published on 11 Nov 2023

Joanne

family with young children

9.0

Superb

Close to airport for a respite befor heading DT next day.

Closest to airport. Front desk very accommodating!

Nothing come to mind!

Published on 15 Oct 2023

John

solo traveller

9.0

Superb

Friendly staff. Great breakfast.

The people were really, really nice and accommodating. I was a distressed passenger, and they have a lot of experience dealing with people who are not at their best.

The removal of the pool is in progress; once that's done, the atrium will be much nicer. With luck, they will also be able to get rid of the chlorine scent. The location is indicated as being right at the airport ... it technically is, but on the other side of the airport property from the entrance, so you still have to take a (very quick) shuttle to get there.

Published on 29 Sep 2023

Anonymous

solo traveller

5.0

Passable

I needed something close to the airport, and thats what I got.

Overall, nice. Close to the airport, and the bathroom was large.

They clearly didnt vacuum my room before I stayed. There were crumbs and nail clippings on the floor in my room when I arrived. I was so tired and needed to sleep, so I decided to just not say anything and go straight to bed.

Published on 28 Sep 2023

Marva

young couple

10.0

Exceptional

We needed to stay close to the airport and this hotel was close and great price.

We were able to leave our car parked at rhe hotel. We liked that they had a shuttle to take us to and from the airport. The property was very conveniently located to the airport and the staff were great!

Not much to not like since my overall experience was great. It fit the need for what we wanted for our vacation.

Published on 23 Sep 2023

Bh

review category business travellers

7.0

Good

With the cost and location, its not bad for short stay.

Their quesadilla was good, but carrot cake was too sweet. The location is good. Only ~15-20 minutes drive to downtown and ~10 minutes drive to airport. Every hotel is expensive there with parking charge. This one has free parking. Highway is wide. So, traffic is not bad at all.

The room was little old. I have to fix the running water in toilet seats tank. I think the flapper wasnt working properly. Just one night there. Forgot to mention when I checked out. Then, I think they are under renovation. I think my rental cars tire got a piece of nail there. Of course, not 100%. Just be careful when you park at the back.

Published on 17 Sep 2023