Courtyard Richmond North/Glen Allen, Richmond

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Category	Facilities
Activities	Golf course (within 3 km).
Business facilities	Meeting/banquet facilities.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Non-smoking throughout, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, First aid kit available, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Vending machine (drinks), Restaurant, Bar, Vending machine (snacks).
Services	Internet services.
Cleaning services	Dry cleaning, Laundry.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	24-hour front desk, ATM/cash machine on site.
Physical distancing	Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out.
General	Parking on site, Free parking, Parking.
Pool and wellness	Swimming Pool, Fitness centre, Swimming pool, Indoor pool, Indoor pool (all year).
Transport	Bicycle rental.

Guest Ratings For This Property

7.8

Based on 198 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.3

Value For Money

7.9

Facilities

8.3

Reviewers Mention About Courtyard Richmond North/Glen Allen

This hotel is conveniently located near shopping and dining options, but could use more lighting outside. The desk staff is accommodating and the rooms are spacious and clean. The hotel does not have (Read More) a bar and the food area closes early. The staff, including the bartender, is very pleasant. The only negative aspect is that the mini fridge in one room was not cold. The hotel is well-maintained and reasonably priced, with comfortable beds and efficient air conditioning. The on-site bar/cafe serves good food. Overall, a clean, comfortable and friendly hotel.

Guest Reviews

Anonymous

solo traveller

10.0

Exceptional

Exceptional hotel, great restaurant and comfortable, clean rooms

The restaurants food was excellent and delicious. The staff was very pleasant and professional. I enjoyed the two day stay.

Published on 31 Dec 2023

Anonymous

solo traveller

10.0

Exceptional

All in all it was a pretty good experience

Location

Loud noise in parking lot

Published on 23 Dec 2023

Steve

review category business travellers

7.0

Good

The bar area was nice

Published on 28 Oct 2023

Kirsten

family with young children

6.0

Pleasant

Not worth the money.

It was quiet and good location. The lobby was clean.

The room smelled terrible! The comforter had a stain.

Published on 31 Aug 2023

Janice

young couple

10.0

Exceptional

Great place and convenient to the highway

Hotel is clean and front desk staff were very friendly. Bar was convenient and snacks were good. Breakfast was offered too at a cost. Would definitely stay here again

Can't think of anything

Published on 20 Jul 2023

Anonymous

family with young children

7.0

Good

It was in a good location and clean

Location

Would have preferred room cleaning to occur during the stay. Needed to request additional towels and toilet paper

Published on 14 Jul 2023

Deepak

review category business travellers

5.0

Passable

Average hotel and expensive for the services offered..

The reception and breakfast area is great. Bistro restaurant serves great food.

Once you enter in the room it is heritage room feeling with old carpet and smell.. the room was not outstanding but so so.. the TV and its remote work with very slow response.

Published on 10 May 2023