Bidwood Suite Hotel, Nairobi , Kenya | Photos, Reviews & Deals @Holidify

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bar

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Location & Nearby Places

Nairobi City Centre (4.3 Km from city center)

Lower Kabete Road

15 Nearby Attractions

Westgate Shopping Mall

0.3 km

Nairobi Arboretum

2.0 km

Nairobi National Museum

2.2 km

Nairobi Snake Park

2.3 km

African Heritage House

2.7 km

Karura Forest

2.9 km

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All Facilities for Bidwood Suite Hotel

Category	Facilities
Activities	Happy hour, Golf course (within 3 km), Game drives.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Visual aids: Braille, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Room Amenities	Air conditioning, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, BBQ facilities, Restaurant, Kid-friendly buffet, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key card access.
Common areas	Sun terrace, Shared kitchen, Shared lounge/TV area, Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
General	Private parking, Pets allowed, Free parking, Parking, Parking on site, WiFi available in all areas.
Pool and wellness	Sun umbrellas, Steam room, Swimming pool, Foot massage, Hair cut, Make up services, Massage, Body wrap, Foot bath, Fitness centre, Beauty Services, Couples massage, Light therapy, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Head massage, Pedicure, Manicure, Spa and wellness centre, Back massage, Hair colouring, Full body massage, Body scrub, Spa lounge/relaxation area, Waxing services, Hand massage, Sun loungers or beach chairs, Hair treatments.
Transport	Airport shuttle, Accessible parking, Airport shuttle (additional charge), Airport drop off, Shuttle service (additional charge), Shuttle service, Airport pick up.
Outdoor & View	Terrace.
Shops	Barber/beauty shop.

Guest Ratings For This Property

8.4

Based on 183 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.7

Value For Money

8.3

Facilities

8.2

Reviewers Mention About Bidwood Suite Hotel

The Bidwood Suite Hotel offers spacious twin bedrooms with ensuites and a nice lounge area and kitchen, though utensils are not provided. It has a great location close to shopping centres and the res (Read More)taurant serves exceptional food with a wide range of fresh breakfast items. The staff is friendly and accommodating, allowing guests to store luggage. Some guests mention that there is no cooker or cutlery in the room, but overall, the hotel receives high praise for its cleanliness, service, and food.

Guest Reviews

Samar

family with young children

10.0

Exceptional

Wonderful hotel and Service. Thank you Maureen!

Everything was great. Location, comfort, hotel cleanliness. Maureen went above and beyond in her service and made us very welcome and the security team was also very friendly and helpful. The room was clean, spacious, well equipped and the toilet was as well. Breakfast was great with variety and great coffee, tea, fresh juices and baked goodies.

Nothing much except one very few of the staff were not super friendly, particularly one male staff when we were leaving the hotel in the evening. Microwave in the room would be useful.

Published on 03 Jan 2024

Disha

group

9.0

Superb

Nice clean rooms, helpful staff, and location.

None

Published on 11 Dec 2023

Mara

family with young children

9.0

Superb

It is perfect to spend a few days in Nairobi

Location is good, within walking distance from two shopping malls, and close to several good restaurants. The area is nice. Breakfast is good, staff very nice.

Published on 17 Nov 2023

Malhotra

review category business travellers

9.0

Superb

Breakfast can become better and also their Indian Cuisine. otherwise I enjoyed their food. Room service was excellent and staff were fab. Front office was exceptional and great and really helped me.

Published on 16 Nov 2023

Millicent

review category business travellers

1.0

Bad

Customer service was great.

All my clothes were ruined with the laundry team.

Published on 03 Nov 2023

Verma

young couple

9.0

Superb

Safe comfortable stay before safari pickup.

Perfect location, easy uber availability, near 2 big malls safe area, excellent breakfast. Was provided a small pot for making tea on cooker, on request. Thanks for that.

The flooring in the toilets and room is very slippery Had a full kitchen but no utensils provided in the executive suite room. On asking was told that cooking is not allowed.

Published on 30 Oct 2023

Abdul

review category business travellers

6.0

Pleasant

Value for money

Clean and comfortable

Breakfast options

Published on 24 Oct 2023

Mariel

review category business travellers

8.0

Very good

Good tourist hotel with nice staff

This is a nice little hotel, breakfast was good and staff were generally nice.

The room I was in needed renovating - the bathroom cabinet door was hanging off the hinge, the phone was beeping because of a low battery and the fridge hummed so loud it kept me awake at night. I also paid for a late check-out in advance, yet was still locked out of my room at the original time. Small things could have been improved. This room is not suitable if you need to work as the desk is too small. The larger one-bedroom suites are better.

Published on 21 Sep 2023

Mariel

review category business travellers

10.0

Exceptional

Great hotel with very helpful staff

This is a great little hotel with reasonable prices. Staff are friendly and breakfast is good. Despite the buffet you can order eggs as you like them.

Nothing

Published on 17 Sep 2023

Engstrom

review category business travellers

7.0

Good

Good value for money, good location, decent hotel.

The location is good and the size of the rooms with a good price.

The breakfast personell were absolutely horrible. The breakfast also was really poor. Service was really poor at times. A few were trying their best, but others were not doing a particularly good job. I ordered eggs, did not receive them. I ordered a Spanish omelette, I did not receive it. When I finally did it was not eatable. I ordered coffee, it was not delivered...also they did not have much to select from. Generally poor breakfast, but endurable.

Published on 31 Aug 2023