Very Poor
Punit Tripathi
(New Delhi, India)
(Written on 22 Feb, 2025)
What's Good: Nothing
What's Not Good: Don't trust the reviews you see on YouTube as they might be promoted or paid or strategically planned to lure people out of their complacency . A (Read More)part from charging a hefty price (the same amount they had charged for 5* package from influencers) and providing substandard hotels ,20 years' old dirty houseboat where the bathroom doors would come open every min, their driver lured us to get a massage and never returned. Before going,he took 1000 rs from me ,mentioning he had no money for his expenses.
Me and my wife were stranded in the middle of nowhere until midnight, with our lives at stake and nobody around; drunk people wandering about us,making us scared to death. The horror didn't stop here. Our efforts to reach out to way4travels went in-vain as no one responded to our calls. We waited there for 3 hours ,completely horrified and numb with fear. We were eventually rescued and dropped to our hotel( not by their driver as he never showed up that day). Then started their unsympathetic behaviour as they somehow arranged for a driver for the rest of the trip yet tried to bribe us by offering free candle-light dinner. Can anything be as ironical as this? Trading people's lives with something as inconsequential as a dinner. All this while,there was no apology offered by Ravi Chauhan,who did not even had the courtesy to reply to our texts or return our calls.
We refused the offer as we felt our self-respect was made fun of( I have the voice recording of all these conversations).The previous driver then started calling,apologising and promising to return the money. When we refused to continue the trip with him and demanded for our money, he would not turned up. We continued our journey and the driver started following us. We were oblivious to this until we were near Munnar. I noticed the same model car following us, when I carefully saw,this was the same number. We stopped him, gathered local people( fortunately we have videos). The driver was evidently inebriated, his voice quivering and betraying any sense.Although he gave the money,he sent us voice notes, threatening us and abusing my wife. I sent the voice notes to way4travels and called them to notify about this horrific incident. The calls were unanswered. Tried them at least 100 times and yet no answer. We were still in the middle of the trip,with 3 days left in the itinerary and they abandoned us. These people are not to be trusted with your safety, so don't try and book from here. Furthermore,the hotels they provide are substandard, unclean,with insects in the hotels. The local facilitator of their package agreed the package was for not more than 35000 where they charged us close to 65000.