TREKHOPS (A unit of I2A Technologies Private Limited)
Travel agency in Gurgaon
Joined Holidify in June, 2025
1510 users connected by Holidify
6 Documents Verified View
TREKHOPS (A unit of I2A Technologies Private Limited) Reviews
Trip to Singapore, Kuala Lumpur, Malaysia
Excellent
Trip to Langkawi, Malaysia
Trip to Vietnam
Trip to Dubai
Ok spot arrangement of the trip. Actual implementation of the planned itinerary was bad. No proper dedicated communication and planning during trip
Trip to Dubai
TREKHOPS (A unit of I2A Technologies Private Limited) replied13 Oct, 2025
Dear Mr. Vinaya,
We’re sorry to hear that you were disappointed with your experience. However, we would like to clarify that your booking had been confirmed, and an advance payment of ₹58,220/- wa (Read More)s made to the hotel on your behalf against your token amount of ₹20,000/-.
Prior to confirming the booking, we had clearly informed you via email that the advance amount would be non-refundable in case of cancellation, and the same was acknowledged and accepted by you in writing. As per the hotel’s policy, the full amount became non-refundable once the booking was processed, and our company was financially liable to pay the hotel accordingly.
We always strive to maintain transparency and fairness with all our guests and regret any misunderstanding that may have occurred. Please feel free to reach out to us directly if you’d like to discuss this further
We’re sorry to hear that you were disappointed with your experience. However, we would like to clarify that your booking had been confirmed, and an advance payment of ₹58,220/- wa (Read More)s made to the hotel on your behalf against your token amount of ₹20,000/-.
Prior to confirming the booking, we had clearly informed you via email that the advance amount would be non-refundable in case of cancellation, and the same was acknowledged and accepted by you in writing. As per the hotel’s policy, the full amount became non-refundable once the booking was processed, and our company was financially liable to pay the hotel accordingly.
We always strive to maintain transparency and fairness with all our guests and regret any misunderstanding that may have occurred. Please feel free to reach out to us directly if you’d like to discuss this further
Trip to Malaysia
Experience was quit good. Mr Vinay was very helpful.
TREKHOPS (A unit of I2A Technologies Private Limited) replied13 Oct, 2025
Dear Mr. Rajdeep Konwar,
Thank you so much for your wonderful feedback! We’re truly delighted to know that you had an excellent experience on your Malaysia trip. It’s great to hear that you e (Read More)njoyed the arrangements and had a memorable journey.
Your kind words mean a lot to our team and motivate us to continue providing the best travel experiences to our guests. We look forward to assisting you with many more amazing trips ahead!
Warm regards,
Team Trekhops.in
Thank you so much for your wonderful feedback! We’re truly delighted to know that you had an excellent experience on your Malaysia trip. It’s great to hear that you e (Read More)njoyed the arrangements and had a memorable journey.
Your kind words mean a lot to our team and motivate us to continue providing the best travel experiences to our guests. We look forward to assisting you with many more amazing trips ahead!
Warm regards,
Team Trekhops.in
About TREKHOPS (A unit of I2A Technologies Private Limited)
Being a leading travel service provider since 2016, TrekHops provides you with the best International travel packages from India that will cater to all your needs and budgets. We have our regional offices in most of the major cities of the country to ensure the best holiday experiences for you.
Address
Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122022, Gurgaon, 122022, India
Destinations Covered
Malaysia Vietnam Bali Singapore City Dubai United Arab Emirates Maldives IndonesiaServices Offered
Flights, Hotels, Cruise, Sightseeing Tour, Travel Insurance, Visa,
