SUNBIRD TRAVEL SERVICES


Travel agency in Kolkata (Calcutta)

Joined Holidify in July, 2015

44 users connected by Holidify


SUNBIRD TRAVEL SERVICES Reviews

Holidify Rating

1.8

5 Ratings & 5 Reviews

View Reviews

a month ago

Happy with Sunbird service. Our trip was Dubai, first time travel with them, their communication, behaviour and specially guidance is really appreciatable. Specially Baishakhi madam is very good. overall satisfied.
Communication, guidance in abroad.

a month ago

Nothing
After my late father paid ₹30,000 1 month before as advance for a trip, he unfortunately passed away. Instead of refunding the amount, they only provided a credit note valid for 1 year. When my mother tried to use this credit note for a 4-day Kolkata and Baidyanath Dham tour, their behavior was shocking: 1. Quoted ₹62,000 for the trip, I dont know from where this quote was. After pleading wi (Read More)th the sales, they brought it down to ₹50,000 2. Would only allow ₹20,000 from the existing credit note (refusing to honor the full ₹30,000) 3. Demanded full payment 2 months in advance This company shows zero empathy or flexibility in dealing with a bereaved family. They are holding onto money that rightfully belongs to us while imposing unreasonable conditions for its use. I am pursuing legal action against their fraudulent practices. Please think twice before booking with them. They care more about profit than people. Pros: NONE Cons: * Unethical business practices * Refuse legitimate refunds * Poor customer service * No empathy in dealing with sensitive situations Save yourself the trouble and book with someone else.

3 years ago

Disgusted with the unprofessional service, attitude, and work ethics. They don't keep promises. The staffs are inexperienced, non cooperative and totally money minded. They are absolutely unorganised (Read More)and planning is horrible. Had to suffer a lot with this company. Be careful if you are coordinating with BAISHAKHI MAITY or SHANTANU. They will make sure your money and time go in total waste. In case you need more information and details contact me in my mail ID or ping me on Facebook.

4 years ago

Very poor service provided by the agency....I very bad experience with the staff...They took the payment first and then what they want...they provided us the poor vehicle...and removed the visiting si (Read More)tes from the plan...And did not receive the call after sometime...They said they are not responsible anything..while they agreed for everything before taking the money....we have to charge extra for some places which are included in our plan...but later on they denied....very bad experience with this agency

7 years ago

Sunbird has charged me 17000 for my North Sikkim trip, hotels arranged were not good, agent didn't get me the promised iternary, no response from sunbird after receiving money from me, rather the agen (Read More)ts Santanu and bhaisaki said we're not the responsible for the change in tour plan. Insane behaviour with irresponsible attitude. I paid for Lachen , lachung . They charged me for the same and don't provide me lachen visit , instead thy arranged a local tour of 40km from Gangtok to tsomgo lake . Just for these lachung and tsomgo they have charged 17000 that too on 10member sharing vehicle.I sincerely suggest every one to think before choosing this sunbird, these people have spooled my vacation ,time money .these people will do all false promises.

SUNBIRD TRAVEL SERVICES replied21 Jun, 2018

Thanks for your valuable feedback. We apologies for the trouble which you face.
Our team had response on your call more than 10 times.Your trip was includes hotel, transportation & meals and we al (Read More)ready informed before finalized the trip that the tour is only sharing basis. We can not guarantee the particular number of people in Sharing Transport. Might be you had face the problem during the Lachen visit which we told in sikkim this kind of situation can be create. But you don't ignore your other services which you already availed. Sightseeing are in different palces in sikkim which required part wise govt. permit it should understand to all traveler. We can't visit all places in same time.
SunBird never provide false commitment.

About SUNBIRD TRAVEL SERVICES

Tourism is travel for recreation, leisure, religious, family or business purposes, usually for a limited duration. Tourism is commonly associated with international travel, but may also refer to travel to another place within the same country. The Organization defines tourists as people traveling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes. Tourism has become a popular global leisure activity can be domestic or international, and international tourism has both incoming and outgoing implications on a country's balance of payments. Today, tourism is a major source of income for many countries, and affects the economy of both the source and host countries, in some cases being of vital importance. One of the eminent part of the travel and hospitality industry, SUNBIRD journey (unit of SUNBIRD TRAVEL AND HOSPITALITY SERVICES LLP) a team of Travel Consultants, Incepted in the year 2012, with member of professionals in travel trade with relevant experience and academic qualifications who managed various travel arrangements according to your needs. Our main object is 'TRAVEL dil se'. We Promise and provide the quality service. The management and his team dedicated professionals put endless hours of hard work to live up the expectation standard of ethics & missions as our motto is ‘Incredible Holiday'. SUNBIRD operates India and International destinations expedition, Airline Ticketing, Hotel reservations globally, Cruise reservation, Car Rental Services, VISA assistance, Travel Insurance, Health Insurance Services and Air / Train Ambulance services. Working towards bringing together hearts with standard services according to your desire.

Address

46E RAFI AHMED KIDWAI ROAD, SHIVAM BUILDING 6th FLOOR, Kolkata (Calcutta), 700016, India

Services Offered

Flights, Hotels, Car Rental, Cruise, Sightseeing Tour, Travel Insurance, Visa, Air & Train Ambulance