Rucksack Adventures
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Holidify Rating

4.1 (13 ratings)

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Google Rating

4.6 (218 ratings)

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Travel agency in Shimla

Joined Holidify in December, 2023

2123 users connected by Holidify

4 Documents Verified

Tourism Department Certificate Other Aadhar Card Company PAN Card
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This agent accepts payments via Holidify

About Rucksack Adventures

We are an Adventure and Leisure service provider located at the heart of Shimla. Our proactive approach makes it easier for the travelers to find an adventure or leisure activity and our assurance that we will take you to that destination and back, within the reach of your pocket. We give you top notch Customer Service round the clock, where our courteous staff will leave you with a pleasant and an unforgettable experience.

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Reviews

Holidify Rating

4.1

13 Ratings & 13 Reviews

View Reviews
google-logo

Google Rating

4.6

Based on 218 Reviews

View Reviews
5
9 Ratings
4
1 Ratings
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1 Ratings
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2 Ratings

a month ago on

Trip to Shillong, Meghalaya

Co-ordination and support from the team. The guide/ driver was so helpful and polite. overall the experience was very good 👍 👌

a year ago on

Trip to Kaza, Kaza, Kalpa, Sangla, Kinnaur Valley

Worst operators

a year ago on

Trip to Manali, Shimla, Kullu

Hotels were okay oaky
Poor communication by Rucksack team and miscommunication on both booking and worst part is they don't even seek apologise.. Tampoo travel was in poor condition wipers was not working

a year ago on

Trip to Nainital, Corbett National Park, Uttarakhand

Good

a year ago on

Trip to Himachal Pradesh, Spiti, Kaza, Kufri, Kalpa

a year ago on

Trip to Auli, Haridwar, Joshimath, Rishikesh

The overall arrangement was very good. No tension or headache was taken by me, everything was well catered.

a year ago on

Trip to Kaza, Kaza, Kalpa, Sangla, Kinnaur Valley

a year ago on

Trip to Rishikesh, Mussoorie

I had a highly disappointing experience with this travel agency due to their unprofessionalism, lack of coordination, and complete disregard for customer satisfaction. Gaurav and Vikas are cheaters, and they just work to extort money from customers. Despite being provided with a detailed itinerary, they failed to adhere to it, leaving us frustrated and financially burdened. Further, I had explici (Read More)tly informed them in advance that before my flight, I would need transportation for lunch. Their itinerary also stated that missed sightseeing locations would be covered. However, instead of arranging transportation as promised, they only booked a direct airport drop. The driver kept calling and insisting that he would take me directly to the airport while asking for itinerary details, which should have been provided to him by the agency, not me. The hotel provided in Rishikesh was on the outskirts instead of Tapovan, which was highly inconvenient. Moreover, no extra beds or blankets were provided, even though we specifically requested them. One of my friends fell sick with a fever in Mussoorie, and despite multiple requests, the hotel still refused to provide an extra blanket. Overall, this trip was a nightmare. The agency failed to meet its commitments, did not respond to our concerns properly, and provided terrible service while overcharging us. I strongly advise against booking with them unless you want to face unnecessary stress, frustration, and unexpected expenses. This agency has no regard for customer satisfaction, and I would never recommend them to anyone. If you value your time, money, and peace of mind, stay away!

Address

Haven Complex, Near Petrol Pump Vikasnagar, Shimla, 171009, India

Destinations Covered

Ladakh Leh Spiti Assam Goa Himachal Pradesh Kerala Meghalaya Sikkim Uttarakhand Arunachal Pradesh

Services Offered

Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa, Adventure Packages

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