Communication and follow up is good.
Budget hotels and delux rooms are too lower grade.
Hotels exists at outskiets of lower budget.
They compromise to offer you the low quality rooms or facility and food at the cost of their profit margin. The profit margin remains intact. They will try to convince you that, the quote for the trip was less.
Hotel/ room accommodation and the food quality given by the hoteliers.
DB
Dhruba Borah
• Guwahati, India
17 Jun, 2025
• Trip to Nainital
Satisfied
Overall good but tidious for traffic jam
AP
Atish Patil
• Mumbai, India
13 Jun, 2025
• Trip to Spiti
Beautiful scenery, greenary, nature enroute, monasteries, crystal white glaciers, fresh snowfall, mesmerizing rivers and water falls
Driver was non-stop talking his business on mobile while driving thus risking lives of tourists, he was running travel business on mobile, was more business oriented than customer, unapologetic, non polite, skipped spots. Tent given at Chandratal camp was in dilapidated worn out condition leaking cold gusty winds, needed to be changed. Bus booked by Joyful was cheap standard, in very bad condition (Read More), not cleaned from inside outside, it's seats were dirty and blackish and unhygienic. We had to book better bus at last minute. Owner unresponsive. Overall less value for money.
JS
Jayant Shelgikar
• Solapur, India
02 Jun, 2025
• Trip to Mussoorie
It was a pleasant trip. Iternery designed by ms khurana of joyful journey was really good and properly arranged so as to cover all the important places thanks to ms khurana
Only the hotel booked at haridwar was not good
E
Eshwari
• Bengaluru, India
16 Apr, 2025
• Trip to Rishikesh, Uttarakhand
Scenery, darshan
Accommodation in Rishikesh, driving
MK
Mahesh Kumar
• Bengaluru, India
11 Mar, 2025
• Trip to Vaishno Devi, Srinagar, Pahalgam, Gulmarg
Jai maa in hotel in katra was very good in service and ambience. Looked like a perfect hotel.
1.House boat stay was below average with food and ambience. They didn't respond well also.
2. Star of Kashmir hotel was almost eight kms from dal Lake area. Which was a major concern.
3. Home 2 hotel in pahalgam was again 6-7 kms away from main market place.
Big disappointment.
4. Concernd person of joy full journey was also not lifting the call and not responded to WhatsApp. Felt very bad and (Read More) unprofessional. Would never recommend services again to anyone.
PK
P K MAHTO
• Bengaluru, India
10 Mar, 2025
• Trip to Srinagar, Pahalgam, Gulmarg, Jammu and Kashmir
Google Ratings & Reviews
Google Rating
4.8
Based on 68 Reviews
Customer Reviews
SS
saee salpe
a month ago
Joyful Journey is a truly amazing travel agency!
Ankita was incredibly helpful in planning our trip to Himachal Pradesh. She ensured our journey was happy, comfortable, and well-organized — all at a v (Read More)ery reasonable cost. We are really thankful for her support and highly recommend Joyful Journey for a wonderful travel experience
Thanks
PA
Patil A. S.
a month ago
Our tour with Joyful Journey was not as joyful as expected. Our tour driver was concentrating more on his travel business on his mobile while driving; impolite and missed many locations enroute as he (Read More)was not customer friendly. Hotels were good but the tent given at Chandratal was dilapidated needed to be changed at last minute. Volvo bus to Delhi was of cheapest quality and in such an unhygienic, dirty condition that we had to book another volvo bus at last minute at our own. Tour agent was unapoligic. Our overall experience with tour agent was unsatisfactory.
MT
Mayodia trip
2 months ago
It was a good trip... Our driver was great bt our stay in nainital nd bhimtal was not that good overall the trip was smooth
SK
Shilpa Kundu Upadhyay
2 months ago
The most unpleasant experience we had while traveling, bad managed hotels especially in Manali(Nirmal Chaya) we had to search for another hotel at 10 PM , most inhumane and misbehaveing driver (Gourav (Read More)) stopped the car in middle of a highway and refused to drive us back home just because we asked him to switch on the AC.
Travel coordinator - Lavisha was a great support though
SK
sarita kushwaha
2 months ago
We went to spitti valley through Joyful Journey tour, and overall experience was good and memorable. Hotel stay and itinerary was worth every penny.
EB
Eshwari BN
3 months ago
Haridwar sightseeing was great. Hotel accommodation was good. Rishikesh accommodation was a disaster. Cleanliness I can give zero. Devprayag sightseeing was also good.
NA
NOOB ANTARYAMI
3 months ago
Myself sudip mondal from West Bengal.govt employee, I booked a private family tour of kalpa kinnaur with joyful journey.frist of all thanks to joyful journey for making this trip successful.special th (Read More)anks to lavisha khurana madam for her exceptional guidance from frist to last day of the tour, taking care of sight seeing,hotel, food , cab ,medical and staff behavior in hotels were so professional. madam made this trip so smooth no burden was there with me as I was travelling alone with 2 ladies and one baby of 1 year 6 month..calling everyday while on tour and taking feedback regarding service was something new for me.if any one reading my post I will recommend go with joyful journey if you are planning for Himachal trip,they have flexible plan according to your budget and time.. And few tips for tourist from my personal experience.kindly carry karpor and oxygen can cost just 1000 rs. You may face breathing difficulties in high altitude.. Eat less eat often..thanks ?
Communication and follow up is good.
Budget hotels and delux rooms are too lower grade.
Hotels exists at outskiets of lower budget.
They compromise to offer you the low quality rooms or facility and food at the cost of their profit margin. The profit margin remains intact. They will try to convince you that, the quote for the trip was less.
Hotel/ room accommodation and the food quality given by the hoteliers.
DB
Dhruba Borah
• Guwahati, India
17 Jun, 2025
• Trip to Nainital
Satisfied
Overall good but tidious for traffic jam
AP
Atish Patil
• Mumbai, India
13 Jun, 2025
• Trip to Spiti
Beautiful scenery, greenary, nature enroute, monasteries, crystal white glaciers, fresh snowfall, mesmerizing rivers and water falls
Driver was non-stop talking his business on mobile while driving thus risking lives of tourists, he was running travel business on mobile, was more business oriented than customer, unapologetic, non polite, skipped spots. Tent given at Chandratal camp was in dilapidated worn out condition leaking cold gusty winds, needed to be changed. Bus booked by Joyful was cheap standard, in very bad condition (Read More), not cleaned from inside outside, it's seats were dirty and blackish and unhygienic. We had to book better bus at last minute. Owner unresponsive. Overall less value for money.
JS
Jayant Shelgikar
• Solapur, India
02 Jun, 2025
• Trip to Mussoorie
It was a pleasant trip. Iternery designed by ms khurana of joyful journey was really good and properly arranged so as to cover all the important places thanks to ms khurana
Only the hotel booked at haridwar was not good
E
Eshwari
• Bengaluru, India
16 Apr, 2025
• Trip to Rishikesh, Uttarakhand
Scenery, darshan
Accommodation in Rishikesh, driving
MK
Mahesh Kumar
• Bengaluru, India
11 Mar, 2025
• Trip to Vaishno Devi, Srinagar, Pahalgam, Gulmarg
Jai maa in hotel in katra was very good in service and ambience. Looked like a perfect hotel.
1.House boat stay was below average with food and ambience. They didn't respond well also.
2. Star of Kashmir hotel was almost eight kms from dal Lake area. Which was a major concern.
3. Home 2 hotel in pahalgam was again 6-7 kms away from main market place.
Big disappointment.
4. Concernd person of joy full journey was also not lifting the call and not responded to WhatsApp. Felt very bad and (Read More) unprofessional. Would never recommend services again to anyone.
PK
P K MAHTO
• Bengaluru, India
10 Mar, 2025
• Trip to Srinagar, Pahalgam, Gulmarg, Jammu and Kashmir
SP
Swarnapriya Pathy
• India
11 Nov, 2023
• Trip to Leh, Nubra Valley, Ladakh
There are no comments available for this review.
About Joyfuljourney
Joyful Journey is a travel-based company, present in Shimla Himachal Pradesh. Our Mission is to perform and deliver good quality service to our clients. giving them the best tour, enjoyable, with the best quality services that exceed their expectations With this objective, we aim to earn a reputation from you.