Himalayan Voyages (A Unit Of Aura Voyages Pvt. Ltd.)
Travel agency in Shimla
Joined Holidify in June, 2017
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Himalayan Voyages (A Unit Of Aura Voyages Pvt. Ltd.) Reviews
Trip to Dalhousie, Dharamsala
Aura Voyages is too professional to be ethically correct. Still I believe you won't be disappointed if you follow their offered itinerary 100% but the moment you have your say included in the itinerary, you must be very very careful as it becomes 100% your responsibility although they are paying directly to even your chosen services at destination end. In ours it happened in hotel case which they (Read More)presented as more expensive hotel which was even below par their own suggested hotel and we were not allowed to even complain - cannot to hotel as we didn't pay them directly nor to tour operator as their reply was hotel chosen by us which we admitted but why overpaid to hotel as being in industry for over 2 decades, Aura Voyages must know how to negotiate charges accordingly irrespecting of just paying what a hotel quotes to them only because it was customer's choice (and who knows only we were charged extra). But as per itinerary we cannot question as we were provided what was on paper but a trip experience goes beyond itinerary as well. Anyway bad experience also teaches good things so lesson learnt for which we thanked Aura Voyages.
Himalayan Voyages (A Unit Of Aura Voyages Pvt. Ltd.) replied17 Oct, 2022
Being professionals we always try to provide exactly the same services as committed and mentioned during our correspondence stage with a client before confirming the tour to them. And exactly the same (Read More) committed services were provided to you as well but as per you we made a big mistake by remaining honest in terms of providing the same committed services to you.
You didn't accept our suggested hotel even after giving assurances and we booked you in your own preferred hotel. If you didn't find your preferred hotel satisfactory then how can you blame us even if that was slightly more expensive than the earlier one. You booked a budgeted accommodation which you knew well in advance but after reaching at the hotel you expected that same hotel to be a Deluxe one.
Even if you had paid us for your hotel stay, you had all the right to complain directly to the hotel about your stay experience as you were staying there onsite. But you didn't complain them directly, why ? We also spoke to the hotel and instruct them to provide their best possible services to you. Does the onus comes on us for your unpleasant stay even after booking your own preferred hotel. Also, it's better that you don't tell us how to make contracting with the hotels. We have never seen a guest like you who wishfully is trying to tarnish the image of other businesses even knowing the fact that you yourself are on the wrong side. Your negative remarks will not deter us in continuously trying to be honest and clear with all our guests and we will always try our best to give pleasant tours to our guests.
Regards,
Virender Atri
You didn't accept our suggested hotel even after giving assurances and we booked you in your own preferred hotel. If you didn't find your preferred hotel satisfactory then how can you blame us even if that was slightly more expensive than the earlier one. You booked a budgeted accommodation which you knew well in advance but after reaching at the hotel you expected that same hotel to be a Deluxe one.
Even if you had paid us for your hotel stay, you had all the right to complain directly to the hotel about your stay experience as you were staying there onsite. But you didn't complain them directly, why ? We also spoke to the hotel and instruct them to provide their best possible services to you. Does the onus comes on us for your unpleasant stay even after booking your own preferred hotel. Also, it's better that you don't tell us how to make contracting with the hotels. We have never seen a guest like you who wishfully is trying to tarnish the image of other businesses even knowing the fact that you yourself are on the wrong side. Your negative remarks will not deter us in continuously trying to be honest and clear with all our guests and we will always try our best to give pleasant tours to our guests.
Regards,
Virender Atri
Virender, did a great job in booking of our Mussorie , Haridwar and Rishikesh Trip. He is a good listener, straightforward and presented us with options. He is hard working and measures customer service with follow up.
Himalayan Voyages (A Unit Of Aura Voyages Pvt. Ltd.) replied20 Apr, 2018
Dear Mr. Grewal,
Thank you so much for this great feedback. I am glad you had good time travelling with us. I sincerely hope to serve you again in future.
My best regards to both of you. (Read More)r>Virender Singh Atri
Thank you so much for this great feedback. I am glad you had good time travelling with us. I sincerely hope to serve you again in future.
My best regards to both of you.
Trip to Spiti
The trip was organised in a very well manner and I found everything was in line. Himalayan voyages shown the spiti and Shimla in a different angle and really it was a very cimfortable adventure and holiday trip. My special Thanks to Mr.Virender of Himalayan voyages
Himalayan Voyages (A Unit Of Aura Voyages Pvt. Ltd.) replied18 Jan, 2018
Dear Mr. Raja,
Many thanks for this lovely feedback. I am glad that you both had a nice time travelling with us and happy with all the services provided to you. I sincerely hope to assist you agai (Read More)n in organizing another tour in the coming time. Wishing you both a great year of 2018.
Thanks and best regards,
Virender Singh Atri
Many thanks for this lovely feedback. I am glad that you both had a nice time travelling with us and happy with all the services provided to you. I sincerely hope to assist you agai (Read More)n in organizing another tour in the coming time. Wishing you both a great year of 2018.
Thanks and best regards,
Virender Singh Atri
Trip to Manali
There are no comments available for this review.
I was a really good 3 days experience to traveling with Himalayan Voyages, I was with my family and we were 1 day and a half on New Delhi and 1 day and a half in AGRA, the vehicle that we use on this tour was big enough and very comfortable, the driver and the guy that helped to the driver are really gentle people they, one of the best experience was the guide who was an spanish guide and since we (Read More) are Mexican we never thought that he will be able enough to talk as good the spanish, all the explanation was clear and understandable the hotel where we stayed in AGRA was really good. All the tour was an excellent experience I highly recommend Himalayan Voyages
Himalayan Voyages (A Unit Of Aura Voyages Pvt. Ltd.) replied29 Dec, 2017
Dear Roberto,
Thank you so much for this great feedback. I am really glad to hear that you all had a lovely time with us and liked the services provided to you during the entire tour. I wish you (Read More)all a very happy, healthy and prosperous New Year. Looking forward to see you again in India soon.
Best regards,
Virender Singh Atri
Thank you so much for this great feedback. I am really glad to hear that you all had a lovely time with us and liked the services provided to you during the entire tour. I wish you (Read More)all a very happy, healthy and prosperous New Year. Looking forward to see you again in India soon.
Best regards,
Virender Singh Atri
Trip to Delhi, Agra, Jaipur
It was a wonderful trip of 5 days with Himalayan Voyages. We visited Agra,Jaipur and New Delhi. We were 6 peoples, they took care of us very well, everything went as per planned. They already shared the trip plan and details with us in advance and all went as per the planned. The hotels we stayed were excellent and with great ambiance and continental food. The vehicle booked for the tour was very (Read More)comfortable. The Driver and Guide were very humble and helpful with us throughout the tour. I really liked the tour with Himalayan Voyages. They are very reliable and professional at work and with all the services provided through out the tour.
Himalayan Voyages (A Unit Of Aura Voyages Pvt. Ltd.) replied13 Dec, 2017
Dear Mr. Shalabh,
Thanks very much for your feedback. We are extremely happy to hear that you had a pleasant tour with us and were happy with all the services provided to you during the tour. Thi (Read More)s delightful review is our biggest reward. We look forward to see you all again in India soon.
With best regards,
Virender Singh Atri
Thanks very much for your feedback. We are extremely happy to hear that you had a pleasant tour with us and were happy with all the services provided to you during the tour. Thi (Read More)s delightful review is our biggest reward. We look forward to see you all again in India soon.
With best regards,
Virender Singh Atri
Trip to Amritsar
Himalayan voyages had managed the entire trip well the approach from the point of sharing quote to arranging it was very professional .since it was a road trip from delhi the driver assigned was also good ; he was amicable courteous and polite .. only thing were Himalayan lost a star was that the driver was not that cognizant with Amritsar and couldn't guide us much in exploring Amritsar ..
Himalayan Voyages (A Unit Of Aura Voyages Pvt. Ltd.) replied22 Nov, 2017
Dear Ms. Renu,
Many thanks for sharing your valuable feedback. I am glad that you had a nice trip with us and were happy with the services provided to you. Hope to serve you again in the coming t (Read More)ime.
With kind regards,
Virender Singh Atri
Many thanks for sharing your valuable feedback. I am glad that you had a nice trip with us and were happy with the services provided to you. Hope to serve you again in the coming t (Read More)ime.
With kind regards,
Virender Singh Atri
About Himalayan Voyages (A Unit Of Aura Voyages Pvt. Ltd.)
Himalayan Voyages (A Unit Of Aura Voyages Pvt. Ltd.)
Himalayan Voyages is a Destination Management Company based in Shimla, Himachal Pradesh, India.
Himalayan Voyages aims to showcase the beauty of unexplored Himalayan regions and culture to the outside world. It aims to do sustainable tourism by working closely with the local community and environment.
Himalayan Voyages offers tailor-made guided tour packages for individual, family and small group's travel in Himachal Pradesh, Jammu & Kashmir, Leh and Ladakh, Punjab, Uttarakhand, Uttar Pradesh, Rajasthan, Madhya Pradesh, Karnataka, Tamil Nadu, Odhisa, Kerala, Maharashtra, Gujarat, North East states of India and neighbouring countries i.e. Nepal, Bhutan and Sri Lanka.
Since we have a great team and years of experience in tourism industry, we understand the guest's requirements very well and maintain highest level of service standards with local society and guest satisfaction as prime focus.
We have our own office in New Delhi as well and an efficient and supportive associate offices in various states and neighbouring countries to deliver smooth and best services to our esteemed guests.
(Read More)
Address
Himalayan Voyages, Cabin # 107, PC Chambers, (Near Yodha Niwas Car Parking), Shimla, Himachal Pradesh, India –171001, Shimla, 171001, India
Destinations Covered
India Ladakh Spiti Himachal Pradesh Jammu and Kashmir Karnataka Kerala Punjab Rajasthan Uttarakhand Uttar Pradesh Delhi ChandigarhServices Offered
Flights, Hotels, Car Rental, Bus/Train, Sightseeing Tour, Licensed tourist guides, meet and greet assistance upon arrival
Himalayan Voyages (A Unit Of Aura Voyages Pvt. Ltd.) is listed in
- India Travel Agents
- Ladakh Travel Agents
- Spiti Travel Agents
- Himachal Pradesh Travel Agents
- Jammu and Kashmir Travel Agents
- Karnataka Travel Agents
- Kerala Travel Agents
- Punjab Travel Agents
- Rajasthan Travel Agents
- Uttarakhand Travel Agents
- Uttar Pradesh Travel Agents
- Delhi Travel Agents
- Chandigarh Travel Agents
