GOLDEN VACATION TOURS & TRAVELS

(24 May, 2023)

Dear Sir, Kindly share Your booking Voucher details we are not recognize you. Please specify your details over mail. Thanks & Regards

(12 Mar, 2022)

Dear madam, thanks for the review, but after taking feedback from team, just want to clear few points, 1- lachung was closed due to heany snowfall, and things are not in our hands , so was given you option to choose, 2- you had not clear your dues on arrival, while booking it was cleared to you, mr devash and pemba is our driver and we have assured you that the tour will be fine, but in hilly places , there are some issue regarding permit of vehical, 1 vehical of area cannot move in other area, i really appolige the problem you faced

(03 Mar, 2020)

thanks for review

(03 Mar, 2020)

Dear sir, permit is taken same day, and if goivt dont issue permit its not in our hand, we tried to give you alternative and gave you sightseen

(29 Feb, 2020)

Dear madam, really sorry your mother fell from horse, tiger nest ticket are non refundable, you have not given money to us, how you can claim from us, please present clear picture

(24 Feb, 2020)

thanks for review, our team is highly motivated from the review

(26 Feb, 2020)

Thanks for review

(04 Jan, 2020)

THANKS FOR REVIEW

(03 Jan, 2020)

thanks for reviewing

(30 Dec, 2019)

THANKS FOR REVIEW

(25 Nov, 2019)

We regret That you felt this way.....We tried our best to serve you as per your expectations ....although we provided you with all the details for your entire tour and our personnel too tried to assure your comfort but it seems we could not live up to your expectations. Such once in a blue moon criticism is a good learning experience for us and we shall strive to keep your inputs in mind for the future Warm Regards

(25 Nov, 2019)

We regret that you felt like this.... We tried to make you comfortable... but you didn't like our hospitality....but all the problems you faced during the trip was kept to yourself and was never brought to our notice which would have enabled us to sort out the problems. None the less we shall keep your inputs in mind for the future Warm Regards

(12 Nov, 2019)

Dear Guest, Thank you for your valuable feedback.We are really pleased that we could make your stay comfortable and memorable one. Hope to see you soon. Thanking You

(12 Nov, 2019)

Dear sir, we apolise for the problem you faced, but we have already given you hotel voucher in advance, asnd as per your terms full money was advance, but you denied to pay on time, last moment you had changed your programme from phuensoling to siliguri, we had send you the vehical on time,

(12 Nov, 2019)

Dear Guest, Thank you for your valuable feedback.We are glad that we could make your stay comfortable and memorable one. Hope to see you soon. Thanking You

(12 Nov, 2019)

Dear Guest, Thank you for your valuable feedback. Hope to see you soon. Thanking You

(29 Jun, 2019)

Thank you for the feedback. We truly regret your poor experience. While negotiating, we had offered you a better choice of hotels and Innova. However, due to budget contraints, you had opted for cheaper accommdation and non luxury vehicle. You were aware of the choice you were making. We shall nonetheless pass on your feedback to the respective hotels.

(29 Jun, 2019)

Thank you for the feedback. We truly regret your poor experience. While negotiating, we had offered you a better choice of hotels and Innova. However, due to budget contraints, you had opted for cheaper accommdation and non luxury vehicle. You were aware of the choice you were making. even may is peak time in this area and we need to make permit,for sight seen, so vehicle delay is not in our hand as permit is issued by govt authority, We shall nonetheless pass on your feedback to the respective hotels.

(08 Mar, 2019)

Dear madam, in northeast vehical is point to point basis and rates are little high due to bad road conditions, we had provided you quote best that we can give you, really sorry if you felt any discomport as we we beleive in good service and its our company motto

(27 Feb, 2019)

Dear madam, thanks for your feedback, fst the hotel given where chossen by you, and your kids were spoiling vehical and hotel so its obvios if you spoil somebody property they will tell you not to do so, so you should give the picture of both the sides.

(26 Feb, 2019)

Thanks for a wonderful review, our team will be highly motivated ,

(26 Feb, 2019)

Thanks for a wonderful review, our team will be highly motivated ,

(26 Feb, 2019)

Thanks for a wonderful review, our team will be highly motivated ,

(26 Feb, 2019)

Thanks for a wonderful review, our team will be highly motivated ,

(26 Feb, 2019)

Thanks for a wonderful review, our team will be highly motivated ,

(11 Jan, 2019)

Dear sir, thanks for your review,you had booked innova and we have provided you the same, but as you need new model cresta not possible to give in the same time, so new vehical was taken by you at your own choice we had given you full service,

(19 Dec, 2018)

Dear sir, a non refundable fees of Rs- 10000 is chargeable, we have just charged you, you are talking unprofessional, that we will book your package work on your package and if you cancel you will get full refund, full refund is charged on package, but non refundable amount is not returnable, you please go through the terms and condition, sir we can give you a rebate that if you book a package in future we will adjust this amount.

(13 Dec, 2018)

Dear madam, thanks for reviewing us the hotel was your own choice, u had not added guide in your package and you demand from us to give guide foc, we mnever include any monument entry fees in any package, you was in 4 night bhutan tourr, and you want us to complete full bhutan that is quite impossible for any company,

(21 Nov, 2018)

Dear sir, you had taken a package , and at the last moment you cancel a big group without informing, this is for information, that we had beared a huge loss, just bcoz of you, so we trusted you and booked the package , and now you are not even picking phone, as you know you have to bear the cancellation charge,

(05 Jun, 2018)

Dear sir, thanks for review, first i want to clear few points that you have not mentioned, you pkg was with child sharing and not extra bed, and the vehicle was non ac, but you demanded for ac vehicle, supporting the staff is not the point, the point is the package you have taken, taken a pkg in 2 star you cannot demand 3 star hotels, so please clear all points, so that other guest dont get mislead, we always in service quality and service,

(09 May, 2018)

Dear sir, thanks for comment, but please give full detail that your vehical was breakdown at salugura, 12 km before airport, and as your flight was getting late so we had given you swift as swift was only available at that time, so we are very sorry that we was not able to fulfil your requirement.

(27 Mar, 2018)

Dear sir, thinziling was your own choice, we suggested you to take other hotel, we had made the payment to paro hotel, we are also looking if we can refund you few amount as u did not stay, last moment cancellation is not given by any hotel.

(19 Feb, 2018)

Dear Sir , We are very much greatful to serve you properly as per you desire . Regards

(06 Feb, 2018)

Thanks for review, our team is always ready to give there best service

(23 Jan, 2018)

Dear sir, thanks for your review, but it was only done bcoz u had not made the payment, and we had requested you several times, and just bcoz of you our company had beared a loss of Rs-30000/- so also clear full picture of both sides in review.

(09 Jan, 2018)

Thanks for the review , our team is highly motivated.

(09 Jan, 2018)

Thanks for the review , our team is highly motivated.

(04 Jan, 2018)

sir, sorry for inconvience by you, we have given you same hotels which were in our quotation, we had never changed the hotels, the hotels were choosen by you, not by us, we provide the base category room in our all packages,

(08 Dec, 2017)

Thanks for review, our team will be highly motivated by your review.

(04 Jan, 2018)

sorry, for the problem faced by you, as your friend joined you in the last moment so the problem arise, but we have given you one more vehical in same price.

(13 Oct, 2017)

Dear sir, as you know we gave you zylo but as your permit was done at 4 pm, and vehical permit cannot be done after 3 pm in bhutan we had given you other vehical, the hotel you booked was 2 star but we gave you 3 star, the permit is not in our hand sir,

(18 Aug, 2017)

Dear sir, we are very sorry for the problem you faced, but unfortunately you know this is hilly places and all situation is not in our hand due to natural calamity,.

(18 Aug, 2017)

Dear Sir , Thanks for review .Also we are very pleased to make your trip fruitful , our team will be motivated with review.

(17 Mar, 2017)

Dear Sir ,Thanks for review .Also we are very pleased to make your trip fruitful . Regards

(03 Mar, 2017)

Thanks madam