I was being told about shak house in Havelock but was given small room in havelock and itinery which was told in phone call was changed in mail and i trusted the sales person that was my fault and al (Read More)l itinery was skipped very nicely
Once of the pathetic experience i had in my lifetime .
Even i had to call them everyday to get all ticket details and no one from ezeego will call to update
SJ
Sajal Jain
• India
7 years ago
1. Worst staff and customer care
2. It's better to go no where instead of going through ezeego1 tour.
3. My 20K has been stuck in ezeego even after 40-50 calls on different numbers and multiple ma (Read More)ils, 6-7 times they received the call but without any proper proper response.
4. I had to cancelled the package next day of booking because of medical reasons and they gave the assurance to utilise this money in other package instead of refunding. Now they don't have time to response.
5. Customer care people are good on phone but in actual doesn't response properly, if you have already given the money.
6. Tour may be good(I could not travel ) if every thing goes according to plan but if situation comes on refunding money or money adjustment somewhere else, it goes worst. Shouldn't expect anything from them. They will not give proper response. I am facing same issue.
JH
Jeni Hadden
• Ogden, USA
7 years ago
I made reservation on their web site for Jan 3rd. after completing the transactions the reservations were for Jan 5th. not only that i paid extra for cancellation insurance. I called immediately to ca (Read More)ncel the reservations. the customer service had such a heavy accent he was impossible to understand. he refused to cancel the flight, said i could only cancel if it was a medical emergency. no where did it say that when i added the insurance. I should have walked away there but made the mistake of paying double for the correct day. It took them over a week to send me the updated itinerary. they only gave me 35 minutes to depart on plane in terminal D to get to terminal B in the Atlanta airport. I called and emailed twice a day for over two weeks. they did nothing.
KJ
Kaushik Jain
• India
8 years ago
• Trip to Switzerland, Paris
There are no comments available for this review.
DD
Dr Dinesh Kapadia
• India
8 years ago
By and large satisfactory
We will be in touch for future tour plans Domestic & abroad
Dr Dinesh kapadia
VW
Vikas Wadhwa
• Mountain View, India
9 years ago
• Trip to Thailand
There are no comments available for this review.
Google Ratings & Reviews
Customer Reviews
Ratings & Reviews
Holidify Rating
3.5
22 Ratings & 22 Reviews
Customer Reviews
S
Shruti
• India
7 years ago
• Trip to Singapore
There are no comments available for this review.
TM
Thakur Munish
• India
7 years ago
• Trip to Europe
There are no comments available for this review.
SU
Shriniwas Udyawar
• India
7 years ago
I was being told about shak house in Havelock but was given small room in havelock and itinery which was told in phone call was changed in mail and i trusted the sales person that was my fault and al (Read More)l itinery was skipped very nicely
Once of the pathetic experience i had in my lifetime .
Even i had to call them everyday to get all ticket details and no one from ezeego will call to update
SJ
Sajal Jain
• India
7 years ago
1. Worst staff and customer care
2. It's better to go no where instead of going through ezeego1 tour.
3. My 20K has been stuck in ezeego even after 40-50 calls on different numbers and multiple ma (Read More)ils, 6-7 times they received the call but without any proper proper response.
4. I had to cancelled the package next day of booking because of medical reasons and they gave the assurance to utilise this money in other package instead of refunding. Now they don't have time to response.
5. Customer care people are good on phone but in actual doesn't response properly, if you have already given the money.
6. Tour may be good(I could not travel ) if every thing goes according to plan but if situation comes on refunding money or money adjustment somewhere else, it goes worst. Shouldn't expect anything from them. They will not give proper response. I am facing same issue.
JH
Jeni Hadden
• Ogden, USA
7 years ago
I made reservation on their web site for Jan 3rd. after completing the transactions the reservations were for Jan 5th. not only that i paid extra for cancellation insurance. I called immediately to ca (Read More)ncel the reservations. the customer service had such a heavy accent he was impossible to understand. he refused to cancel the flight, said i could only cancel if it was a medical emergency. no where did it say that when i added the insurance. I should have walked away there but made the mistake of paying double for the correct day. It took them over a week to send me the updated itinerary. they only gave me 35 minutes to depart on plane in terminal D to get to terminal B in the Atlanta airport. I called and emailed twice a day for over two weeks. they did nothing.
KJ
Kaushik Jain
• India
8 years ago
• Trip to Switzerland, Paris
There are no comments available for this review.
DD
Dr Dinesh Kapadia
• India
8 years ago
By and large satisfactory
We will be in touch for future tour plans Domestic & abroad
Dr Dinesh kapadia
VW
Vikas Wadhwa
• Mountain View, India
9 years ago
• Trip to Thailand
There are no comments available for this review.
Y
Yassar
• Mountain View, India
9 years ago
• Trip to Dubai
There are no comments available for this review.
R
Ramakrishna
• Mountain View, India
9 years ago
• Trip to Pattaya, Bangkok
There are no comments available for this review.
A
Atul
• Mountain View, India
9 years ago
• Trip to Singapore
There are no comments available for this review.
SS
Singh Saab
• Mumbai, India
9 years ago
• Trip to Singapore, Malaysia, Thailand, Hong Kong, Macau
Hi
I Am Inderjit.Singh I Just Returned From My Holiday Trip Organised By Ezeego1..It Was An Wonderful Trip Organised By You People Specially Rahul a Very Good & Honest Sales Executive..
Vijaya Wagh (Read More)ela An Employe Who Gave us All The Possible Informations Explained Every Single Thing About the package in brief..It was a fully loaded package of 16n/17d with all the activities included as promised U all Actually Made Things Work As It Was Decided...And Made The Trip A Successfull One..
Thanks Alot V Enjoyed Alot And I Am Sure V Will Sureley Fly Soon With You All Again
Thanks And Regards
Mr.Singh
AR
Ajay R Talvelkar
• Mahesana, India
9 years ago
• Trip to Singapore
There are no comments available for this review.
A
Amit
• India
10 years ago
• Trip to Mauritius
I Liked Their Service
MD
MOHANDASS D
• India
10 years ago
• Trip to Hong Kong, Macau
NEVER EXPERIENCED SUCH SERVICE IN MY LIFE
WITH BITTER SINCE I HAD PAID THEM THE MONEY
THEY PLAYED A GAME WITH ME AND TO GET
THE DETAILS OF THE BOOKING TILL THE LAST
MOMENT PHONING THEM EVERY DAY.
S
S.venkatraman
• India
10 years ago
• Trip to Thailand
The entire tour including Hotel and sight seeing well organised. Airport pickup and drop service excellent.
Keep up the good work
N
Naresh
• India
10 years ago
• Trip to Malaysia, Singapore
The behaviour of operating team name harshal shinde was not good, they were very keen to take money, butthe service which they should inform and email in time was not there, afetr taking money, they w (Read More)ere very linient to tell and email about the confirmation tickets, i had to make call frequently but no confirmation call from their side, we were suspicios about our tour confirmation till very last moment and not able to take out print of that, ms nayana, who booked that trip kept us under dark about conditions of cancellation, hence not satisfied with whole team of ezeego1 travels, god bless them and their customers in future
JA
Jaffer Ali
• India
10 years ago
• Trip to Pattaya
There are no comments available for this review.
LS
Lakhan Sahaya Shrivastava
• India
10 years ago
• Trip to Bangkok, Vietnam, Indonesia, Cambodia
There are no comments available for this review.
HU
Harikrishnan U
• India
10 years ago
• Trip to Kuala Lumpur
There are no comments available for this review.
KK
Kishore Kumar
• India
10 years ago
• Trip to Langkawi
There are no comments available for this review.
JK
Jay Kumar OJHA
• India
11 years ago
• Trip to Thailand
There are no comments available for this review.
About Ezeego One Travel & Tours
Ezeego1 offers you various cheap holiday packages for India as well as International getaways. One can avail for honeymoon packages with your beloved and also check out featured holidays and discover incredible deals. The site dishes out best holiday packages, under luxury holidays with exclusive accommodation in hotels, with a rating of a 3 or 4 star. In addition to this, there are budget holiday (Read More)s where you spend a limited amount for a lot more!
Address
Marol Makwana, Andheri (e), Mumbai (Bombay), 400059, India