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Duniya Zamana Pvt Ltd
Travel agency in Noida
Joined Holidify in April, 2024
1937 users connected by Holidify
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Duniya Zamana Pvt Ltd Reviews
NB
NARENDRA BABU • Bengaluru, India
a month ago
Trip to Munnar, Alleppey, Thekkady
AS
Afftabvir Singh • Chandigarh, India
2 months ago
Trip to Kerala
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Rana • Noida, India
2 months ago
Trip to Munnar, Thekkady, Alleppey, Kerala, India
VM
Vinay Mahale • Bengaluru, India
2 months ago
Trip to Munnar, Kerala, Thekkady, Alleppey
SV
Sachin Vasant Hajare • Mangaluru, India
2 months ago
Trip to Kerala
VD
Ved Diwakar • New Delhi, India
3 months ago
Trip to Kerala
DS
Dileep Shanbhag • India
4 months ago
Trip to Kerala, Munnar, Kochi, Thekkady
RS
Ritu Saxena • Faridabad
4 months ago
Trip to Kerala
Google Ratings & Reviews
Google Rating
4.6
Based on 200 Reviews
Customer Reviews
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Nikitha Siricilla
3 weeks ago on
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venkatesh namdar
3 weeks ago on
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Sachin Hajare
2 months ago on
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Rocky
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DNK Fashions
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Ratings & Reviews
Holidify Rating
4.3
46 Ratings & 45 Reviews
Customer Reviews
NB
NARENDRA BABU • Bengaluru, India
a month ago
Trip to Munnar, Alleppey, Thekkady
AS
Afftabvir Singh • Chandigarh, India
2 months ago
Trip to Kerala
R
Rana • Noida, India
2 months ago
Trip to Munnar, Thekkady, Alleppey, Kerala, India
VM
Vinay Mahale • Bengaluru, India
2 months ago
Trip to Munnar, Kerala, Thekkady, Alleppey
SV
Sachin Vasant Hajare • Mangaluru, India
2 months ago
Trip to Kerala
VD
Ved Diwakar • New Delhi, India
3 months ago
Trip to Kerala
DS
Dileep Shanbhag • India
4 months ago
Trip to Kerala, Munnar, Kochi, Thekkady
RS
Ritu Saxena • Faridabad
4 months ago
Trip to Kerala
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Vinay • Hyderabad, India
4 months ago
Trip to Kerala
Duniya Zamana Pvt Ltd replied21 Jan, 2026
As per the transportation fare rules, once a particular sightseeing point or route is completed, revisiting or reversing to the same sightseeing place is not permitted, . Any additional deviation or repeat visit falls outside the agreed itinerary and is therefore not covered under the package.
Regarding the driver informing you about packages, activities, or sightseeing places: kindly note that you are traveling in a tourist destination where multiple activities and attractions are available on a direct payment basis. It is the driver’s duty to inform guests about optional activities, sightseeing points, and applicable entry or activity charges, so that guests are aware of what is available locally. This is not an attempt to force or pitch anything, but only to keep you informed.
However, we are sorry if the communication did not feel comfortable or cooperative at any point. Your comfort is important to us, and we have noted your concern seriously. We will share your feedback with the transportation team to ensure better coordination and guest handling in future.
We truly appreciate your understanding and cooperation. Please feel free to reach out to us for any further assistance—we are always here to help make your journey pleasant.
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Sandhya • Kozhikode, India
4 months ago
Trip to Kerala, Kovalam, Munnar, Thekkady, Kumarakom
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Kiruthiga • Chennai, India
5 months ago
Trip to Kerala
MS
Mohd Saeed • Lucknow, India
6 months ago
Trip to Kerala
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Amita Sikachi • Pune, India
7 months ago
Trip to Bangalore, Hampi, Karnataka
AM
Ayzer Mohammed • India
7 months ago
Trip to Munnar, Alleppey, Varkala, Kerala
RJ
Ravi Jain • New Delhi, India
8 months ago
Trip to Alleppey, Munnar, Thekkady, Varkala
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BABU D • Bengaluru, India
8 months ago
Trip to Kerala
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Amritpal • Chandigarh, India
8 months ago
Trip to Kerala
SB
Sujata Behera • Bhubaneswar, India
9 months ago
Trip to Alleppey
DK
Dharmesh Kochar • Jaipur, India
9 months ago
Trip to Munnar, Alleppey, Thekkady
Duniya Zamana Pvt Ltd replied25 Aug, 2025
Regarding flexibility in payment terms, while partial payment options (like 80%-20%) may seem practical, it creates operational challenges. For example, drivers, hotels, and activity vendors expect their dues cleared in advance, and we need to ensure smooth coordination without financial disruptions. To maintain transparency and a hassle-free experience for our travelers, we follow a uniform policy that safeguards both the customer’s booking security and our commitments to our service partners.
As for your driver experience, we sincerely regret that it did not meet your expectations. While drivers are carefully selected, we understand that personality and communication play a major role in shaping the journey. We are committed to improving in this area, and your feedback helps us strengthen our service quality by monitoring and re-training our team.
In conclusion, while our payment policy may initially feel rigid, it is designed to protect both our clients and our operational commitments. At the same time, we remain open to constructive feedback and continuously strive to improve the on-ground experience, ensuring that every aspect of your trip, including drivers and support, aligns with the trust you place in us.
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Shiva • Hyderabad, India
9 months ago
Trip to Kerala, Kochi, Kumarakom, Vagamon
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Wamiq • New Delhi, India
10 months ago
Trip to Kerala
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Harshana Ahire • Mumbai, India
10 months ago
Trip to Kerala
CG
Charu Gupta • Bhopal, India
11 months ago
Trip to Kochi, Munnar, Alleppey, Thekkady, Varkala
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Nuzhat Qureshi • Kochi, India
11 months ago
Trip to Kerala
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AAftab Khilji • Ernakulam
11 months ago
VK
Vansh Khandelwal • Nagpur, India
11 months ago
Trip to Alleppey, Munnar
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Aniket Mishra • Chennai, India
11 months ago
Trip to Kovalam
VK
Vedant Khandelwal • India
11 months ago
Trip to Spiti, Himachal Pradesh
Duniya Zamana Pvt Ltd replied24 Jun, 2025
Dear Vedanat Khandelwal ,
Thank you for bringing your concerns to our attention. We deeply regret the inconvenience you faced during your trip and appreci (Read More)ate your patience while we thoroughly investigated the matter.
Please note that due to unforeseen and challenging weather conditions during your travel dates, we were compelled to make certain changes to the itinerary, including hotel arrangements and travel plans, in the interest of everyone's safety. These decisions, although difficult, were taken to ensure the well-being of all travelers.
We understand your disappointment regarding the missed locations such as Kalpa and the tents at Chandratal. While every effort is made to follow the planned itinerary, in rare situations like this, safety must take priority. Additionally, we apologize for the communication gaps and the lack of adequate on-ground support you experienced during the trip.
Your feedback about the conduct of the team leaders has been taken seriously and reviewed internally. Necessary action has already been taken to ensure such instances are not repeated in the future.
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Aarzoo • Mumbai, India
12 months ago
Trip to Varkala, Munnar, Alleppey, Thekkady
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PANKAJ • India
12 months ago
Trip to Madurai, Rameshwaram, Kanyakumari, Tamil Nadu
Duniya Zamana Pvt Ltd replied16 Jun, 2025
Greetings from Duniya Zamana Pvt. Ltd.!
Thank you for sharing your feedback. We genuinely appreciate your time in bringing your concerns to our attention. We would (Read More) like to address each point you raised and provide you with our response for better clarity and transparency.
1. Hotel Experience at Rameshwaram Grand
We regret to hear that your experience at Hotel Rameshwaram Grand did not meet your expectations. Please allow us to clarify:
Rameshwaram Grand is a reputed star-rated hotel in the region, generally well-reviewed for its amenities and cleanliness.
Regarding your concern about the washroom, our team did offer a room change, but the offer was politely declined by you at that time.
Concerning the dinner service, kindly note that the hotel’s restaurant closes at 9:00 PM. As per our communication, we had advised having dinner outside the hotel in case of late arrival or plans extending beyond restaurant hours.
We have shared your feedback with the hotel management as well, and they will be taking note for future service improvements.
2. Driver's Communication and Food Arrangements
The driver assigned to your tour could communicate primarily in English. We understand this may have posed minor challenges, and we’ll work to improve language compatibility in future assignments.
As per the agreed itinerary, driver's food was covered by the package. However, we found that on two occasions, the food bill was mistakenly combined with the customer's bill by the hotel supplier. The driver himself mentioned the food cost to be approx. ₹250 (not exact).
We apologize for this confusion and will take corrective measures with our local partners to avoid such mix-ups in the future.
3. Early Duty Start and Night Allowance
On the day in Rameshwaram, you requested the driver to begin duty at 4:15 AM and continue until late night. As per standard policy, early start and long hours generally attract a night allowance, which was not included or paid. We kindly request your understanding as such early duty hours are considered beyond regular service timelines.
4. Parking Charges & Additional Sightseeing
While parking charges were covered for locations listed in your itinerary, you personally paid for parking at Suchindram and Ariyaman Beach, which were not part of the original plan.
Additionally, we noticed that you visited a few other locations in each city apart from those listed in your itinerary. Please note that we did not deny any of these requests and tried to accommodate your plans in good faith, keeping your experience in mind.
We always strive to offer a seamless and memorable travel experience. Your feedback helps us improve our services and communication with both our guests and service providers.
We thank you for choosing Duniya Zamana Pvt. Ltd. for your travel arrangements, and we hope to have the opportunity to serve you better in the future.
Warm regards,
Customer Care Team
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Syed -- • Siddipet, India
a year ago
Trip to Munnar, Kochi, Alleppey
SB
SAVITA BAKHTAR • Amravati, India
a year ago
Trip to Coimbatore, Mysore, Ooty
RK
Ramakant Kanojiya • Faridabad, India
a year ago
Trip to Kerala
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ABUBAKAR • Mumbai, India
a year ago
Trip to Kerala
TC
Tanmoy Chakraborty • Kolkata, India
a year ago
Trip to Kerala
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Karthick • Chennai, India
a year ago
Trip to Ooty
NS
Nilesh Suman • Patna, India
a year ago
Trip to Alleppey, Munnar, Thekkady, Kanyakumari, Kochi
VP
Vasudev Paloju • Auckland, India
a year ago
Trip to Rameshwaram, Madurai, Kanyakumari, Thanjavur
M
Meenu. • Jaipur, India
a year ago
Trip to Madurai, Rameshwaram, Kanyakumari, Kovalam
SM
Susmita Majumdar • Kolkata, India
a year ago
Trip to Pondicherry, Kanyakumari, Rameshwaram
B
Bharadwaj • Bengaluru, India
a year ago
Trip to Kerala, Munnar, Thekkady, Alleppey
A
Akash • India
a year ago
Trip to Munnar, Thekkady, Alleppey
TG
Tanya Gupta • Mumbai, India
a year ago
Trip to Kanyakumari, Madurai, Rameshwaram, Kodaikanal, Trivandrum
SJ
Shubham Jagdhane • Mumbai, India
a year ago
Trip to Munnar
Duniya Zamana Pvt Ltd replied26 Sep, 2024
We’d like to take this opportunity to highlight the amenities provided at the Munnar hotel, including:
LED TV for your entertainment
Hot water facilities available in the room
A spacious wardrobe for your convenience
A comfortable room size of 250 square feet
A queen-size spring bed designed for a good night’s sleep
Tea/coffee maker for refreshment at your leisure
We understand that the space in the houseboat might have felt different compared to a hotel room. However, we would like to kindly remind you that the houseboat experience falls under the traditional segment, offering a unique and authentic stay in a heritage-style setting.
The room on the houseboat is designed to comfortably accommodate two adults, providing a cozy and intimate experience that aligns with the charm of houseboat living.
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Ankit Shukla
a year ago
About Duniya Zamana Pvt Ltd
Duniya Zamana Pvt Ltd." specializes in crafting unforgettable domestic and international holidays that cater to the diverse tastes and preferences of travelers. Whether you're seeking a serene beach getaway, an adventurous mountain expedition, or a culturally enriching city tour, Duniya Zamana has the perfect package for you. Here's a glimpse into what sets their holidays apart:
Address
3rd Floor, B, 8, B Block, Sector 2, Noida, Uttar Pradesh Sector 2, Noida, Uttar Pradesh, Noida, 201301, India
Services Offered
Flights, Hotels, Car Rental, Bus/Train, Cruise, Sightseeing Tour, Travel Insurance, Visa
